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Trustees have the overall legal responsibility for a charity. The law describes charity trustees as ‘the persons having the general control and management of the administration of a charity’ (Charities Act 2011, section 177). A trustee role is an opportunity to use your professional skills and life experiences to make a difference to a cause you believe in. Trustees work collectively to make decisions of behalf of their charity. Trustees are elected or appointed, usually for a fixed period (usually three years) - this will be outlined in the governance documents of the charity. Some organisations may use other term, such as ‘Governors’, for trustee roles. Trustees are required to operate within the bounds of the governance documents for their charity and also within the law - particularly the Trustee Act 2000, Insolvency Acts, Companies Acts and Charity Acts. As trustees are also volunteers, they won’t be paid for the role, but like any other volunteer, should be reimbursed for out-of-pocket expenses. Can I be a Trustee? Becoming a trustee is open to most individuals, typically those aged 18 or older (or 16 for Charitable Incorporated Organisations – CIOs). However, certain situations, such as prior disqualification as a trustee or company director, undischarged bankruptcy status, or specific unspent criminal convictions, render one ineligible. Depending on the organisation's requirements, some trustees may need a Disclosure & Barring Service (DBS) check, especially if their responsibilities involve sensitive work. Beyond meeting eligibility criteria, a charity trustee should align with the organisation's objectives, demonstrating honesty and integrity. While boards seek trustees with 'hard skills' like legal and financial expertise, they also value 'soft' skills such as teamwork, problem-solving, and empathy towards the charity's beneficiaries. Individuals with firsthand experience can offer unique insights, enriching the board's perspective. Diversity within trustee boards is crucial for effective decision-making. A diverse board embraces differing perspectives, while a board with same-profile trustees risks groupthink. An effective trustee board recognises when to seek external professional advice to complement existing expertise. Want more information on being a Trustee? Take a look through Resource Library.

As part of Community Transport Week, we’re highlighting the volunteers who give their time to help others stay independent and connected. Volunteer drivers play a vital role, not just providing transport, but offering companionship, support, and reassurance to those who may otherwise struggle to get out and about. Meet Peter , a volunteer driver who shares what inspired him to get involved, the meaningful moments he has experienced, and why he believes community transport is so important. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? Had recently retired but very aware I still felt I wanted to contribute in some way. I was fortunate to still have good health and mobility and enjoyed driving and more importantly talking to others was something I had always enjoyed in my career dealing with the public as I had done for many years. When I read about the service it seemed such a great cause to be involved with and certainly four months on I witness every week how much the service is appreciated by its passengers. It really feels like giving time each week is so vitally important in affecting other lives. Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? I recently drove a lovely very elderly lady to a breast clinic appointment. She was so nervous and worried and had no relatives nearby or close family. Her mobility was an issue too as she was very unsteady. I believe she was 92. The lady asked if I would mind accompanying her to her appointment and wait with her to chat and distract her from her concerns. Of course, I gladly did and we had a number of great conversations throughout the journey and whilst at the hospital. On leaving her she was quite emotional and said I had helped turn what she was expecting to be an unpleasant afternoon into a really lovely trip out! It was a lovely afternoon, and it made me really feel I had made a difference to her that day. Why do you think Community Transport is so important, especially for those who might otherwise struggle to get out and about? It really is so important. It gives clients the peace of mind and an amount of independence that can be missing for a variety of reasons, obviously health and wellbeing being a major factor. To attend these appointments for some with no family, relatives nearby, and in some cases no friends still alive, it is, I know, a great comfort to have this overall support and of course with those on a limited budget it ensures they receive the appropriate care with hopefully no concerns over the cost of transportation which of course privately would for many be prohibitively. Peter’s story highlights the profound difference volunteer drivers make — providing not only safe and reliable transport but companionship, reassurance, and independence to those who need it most. If you’d like to explore volunteer driver opportunities in Hertfordshire, see available roles here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

This week, we’re celebrating the volunteers who help keep our community moving. Community transport isn’t just about getting from one place to another — it’s about independence, reliability, and the kindness of people willing to give their time to help others. Meet Rob , one of our dedicated Volunteer Drivers. He shares why he got involved, the moments that make the role meaningful, and why community transport is so important for those who might otherwise struggle to get out and about. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? I realised from my own family experiences how much older clients would appreciate a personalised, friendly transport service that they could fully rely on. Community Transport provides this. The office staff are really organised and are great at communicating with drivers and clients alike. The online system provided for drivers to book their future availability is easy to use and flexible, and the job allocation process is straightforward. Being able to plan ahead and choose exactly when you are available to take a booking is really convenient for me. Hearing from clients directly about how much they all value the service provided is a great motivator for me to help further whenever I can. I like driving and can always seem to fit the jobs in around my other activities. Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? Many of the clients have difficulties with mobility, so a door-to-door service with a driver who can be patient and assist where needed is clearly appreciated. Taking the stress out of getting to and from an appointment is one benefit for the client and having a good chat on the journey is another. Why do you think Community Transport is so important, especially for those who might otherwise struggle to get out and about? In the current climate there are no transport services provided by the hospitals or social service depts themselves, so this charity transport service is critically important to users for whom public transport may be impractical and private taxis very expensive. 🌟 Rob’s story highlights how volunteer drivers make a real difference every day — providing independence, friendly conversation, and peace of mind to those who rely on the service. 👉 If you’d like to find your perfect driver role in Hertfordshire, explore opportunities here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

As part of Community Transport Week, we’re sharing the voices of our amazing volunteer drivers — people who give their time, energy, and kindness to help others get where they need to go. Here, we meet Denise , who shares what first inspired her to volunteer, the special friendships she has built, and the many ways volunteering has brought meaning to her own life. What first inspired you to start volunteering and what keeps you motivated to continue? I was inspired by a phone call to enquire if I would consider driving for Community Cars. I gave it very little thought as I had no idea what was involved but thought, hey why not, let's give it a go? So I did! I thoroughly enjoy meeting people from all different walks of life and over the years have developed a nice friendship with a few. Can you share a moment or experience in your role that has felt especially rewarding or meaningful? I take many people from all different walks of life. There is one lady with MS that I take to a centre in Wendover on a weekly basis. Through her I have met a very nice gentleman who has become my special friend. He is at the Centre as his son also has MS and the lovely thing is that his son and the lady I take are starting on a budding friendship. Who knows where that will lead. Not time to buy a hat for either of us though! What is the best part of your volunteering role and why does it stand out to you? The best part is difficult to say there are so many different “best parts” for me personally it means that whilst I'm out taking people to and from hospital appointments, I'm not spending money. It also gives me a wonderful reason to get up every morning. How has volunteering changed you or made a difference in your life? Volunteering has made me more aware of other people and their difficulties. I try to do whatever I can to help them sometimes it might just be a friendly word other times just an ear to listen. I have noticed that my biggest difference is that I am learning to listen and think before I speak. 🌟 Denise’s story is a reminder that volunteering is about more than driving — it’s about friendship, connection, and finding purpose in helping others. 👉 If you’d like to discover your perfect driver role in Hertfordshire, take a look here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

Community Transport Week: 13–17 October This week we’re celebrating the volunteers who keep our community moving. Community transport isn’t just about getting from place to place — it’s about connection, support, and making a real difference in people’s lives. We spoke to Lauren , one of our dedicated Volunteer Drivers, about what inspired her to get involved and why she believes this service is such a lifeline. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? I’d been searching for a while to find something to volunteer for - I had some spare time and wanted to do something helpful with it. But nothing really stood out until I read about the community transport service and thought “I can do that! I enjoy driving and it sounds like a great way to give something back to the community” I’m so glad I took the plunge and volunteered. The team are amazingly supportive and look after their volunteers really well. It’s just a pleasure to drive people to and from their destinations, knowing that you’re helping, even if it’s in a small way. I really enjoy the social aspect of meeting such a variety of people - you never know what you’re going to end up talking about and every trip is different! Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? I recently took a gentleman on a 60 mile round trip for some medical treatment. Using patient transport wasn’t an option for him because of his condition and using a private hire car would have cost him 4 times as much as community transport and that wasn’t an affordable option. Without access to the community transport service, he wouldn’t have been able to receive his treatment and was incredibly relieved when he discovered its existence. I also recently took a lady to a medical appointment, and she said that she was a bit worried over what she was going to be told. I could see she was getting nervous as we arrived and I offered to wait with her so she had some company. She was very happy to accept, and we had a chat whilst we waited, just to help her with any anxiety. Everything turned out fine and she mentioned how nice it was not to have to wait and worry on her own. Sometimes just providing a bit of unexpected company can have an impact. Why do you think community transport is so important, especially for those who might otherwise struggle to get out and about? It’s a volunteer service, so there’s no rush to get to the next journey. We’re on hand to help people get to and from the car and their actual appointment if needed. With the team in the office, specific requirements can be discussed in advance so the volunteer driver is aware of any assistance that might be required for a more personalised, door to door service. Stories like Lauren’s remind us that community transport is about so much more than just a journey — it’s about independence, kindness, and human connection. Volunteer drivers make a real difference every day, whether by helping someone reach essential treatment, or simply offering a friendly face along the way. If Lauren’s story has inspired you, why not see if there’s a role for you too? 👉 Find your perfect driver opportunity in Hertfordshire here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

Volunteering can be one of the most rewarding ways to give back to the community, and Citizens Advice relies on the dedication of local people to provide vital support to those in need. We spoke with David Dowling, a volunteer at Welwyn Hatfield Citizens Advice, about what motivated him to get involved, what his role looks like day to day, and the difference it makes both to clients and to him personally. What motivated you to volunteer with Citizens Advice, and what drew you to this kind of role? “I retired in 2023 after working for 35 years in the Corporate sector and I wanted a volunteer role that would be flexible in terms of the hours worked, completely different from what I had done before and something in the charitable sector that would make a real difference to people in need. I had a discussion with the CEO of Welwyn Hatfield Citizens Advice and I was attracted by the Generalist Adviser roles that was described. We were trained in a small group in many different areas including how to help clients with debts, employment issues, housing, benefits, immigration, consumer issues and others. I also learnt additional personal skills that built on what I had gained in the corporate sector.” What does a typical day as a volunteer look like, and what kind of support do you provide for people who come to you? “It may be a cliche but no two days are the same. Whilst there are opportunities for volunteers to speak to clients by phone, my preference is to see clients face to face in the office which is catered for and encouraged. The clients I see are often in desperate situations, for example sometimes they are homeless or about to be evicted, sometimes they have debts which they need help with to manage, other times they are not getting the benefits they are due and some are subject to domestic abuse or have alcohol or gambling addictions. We provide practical advice to help the clients manage these situations and as many of our clients have long-term disabilities or critical health conditions, we will often take a hands on approach to action the advice we give, for example I had a client last week who was a month away from being evicted and after getting her approval to act on her behalf, I successfully applied for Universal Credit, Housing Benefit and Council Tax support for her. I then spoke to the Housing Department and with their help, we spoke to the managing agent of her privately rented house and negotiated with them and the owner to offer her a new lease on the house. She was able to remain in her home and get her finances on a sustainable basis.” How do you feel your volunteering makes a difference, to the people you help and to you personally? “I get so much personal satisfaction from helping local people and I have learnt so much both through the training provided and working with our clients. I enjoy the role so much that I recently extended my hours and role to also work with another volunteer on Research and Campaigns where we take issues that are impacting many clients and deal with the issues holistically. An example of this is that we see so many clients who are not claiming the benefits that they are entitled to. We are now launching a campaign across Welwyn Hatfield to talk directly to different community groups about the different benefits available, eligibility rules and the process for claiming them. We hope this will make a real difference to a large number of people in the borough. The Clients we work with are often so grateful for the support they get from Citizens Advice. They really appreciate how we help them navigate desperate situations and get their lives back to a more peaceful and sustainable basis.” Making an Impact David Dowling’s experience highlights the real impact that Citizens Advice can have on people’s lives from preventing evictions to helping clients access the support they’re entitled to. It also shows how volunteering can be transformative for the volunteers themselves, offering new skills, purpose, and the chance to make a lasting difference in the local community. 👉 To find volunteering opportunities with Citizens Advice Welwyn Hatfield, click here .

Community Transport Week (13th - 17th October) is an opportunity to celebrate the essential role that volunteer-led transport services play across the country. These services don’t just get people from A to B, they connect communities, reduce loneliness, and provide vital support to those who may otherwise struggle to access transport. We spoke with Jon Brown, North Herts & Stevenage Community Transport Manager , to hear about the impact of volunteer drivers and the difference they make every day. Why are volunteer drivers such a vital part of your service, and what difference do they make to the community? “Without our incredible team of Volunteer Drivers, our service simply wouldn’t operate. The service is Volunteer led and that is what makes it that more special. Every day our Volunteer Drivers are making a real difference in the community, from providing safe and reliable transport to being a friendly and caring companion. Our service offers wonderful social benefits for both the service user and the Volunteer.” What kinds of journeys do volunteer drivers typically help with, and what roles do they play in people’s everyday lives? “Our Volunteer Drivers are taking local residents to important health and medical appointments. This could be to local hospitals, doctor surgeries, health centres, dentists and clinics. Many of our clients struggle to access reliable and affordable transport, and that offer the support and reassurance they need. We even take people to some of the big hospitals in London. We also support people by taking them to their weekly social club, day centre or support group. These can be a lifeline for many people and it can help to combat isolation and loneliness for many local people.” What qualities do you look for in someone who wants to become a volunteer driver, and how do you support them once they join? “We look for local people who are sociable, caring, friendly, patient, and who enjoy driving and supporting less able local residents. It’s a very flexible role and our Volunteers can offer the time they can give. We have a fantastic team who enjoy a friendly chat during the journeys. This provides a social connection and reassurance for many of our service users. Our service also provides a peace of mind for a lot of people using our service, which is so important during what can be a stressful and worrying time for a lot of people. We provide a full training induction to our Volunteers upon them joining our service, and the office team are their ongoing support whilst they are part of our volunteering team. We also provide training opportunities, covering relevant topics, such as Safeguarding, Dementia Awareness and Manual Handling.” How would you describe the rewards of volunteering as a driver, both for the volunteers themselves and for the people they help? “Being a Volunteer Driver is a wonderful opportunity to support local residents in your local community with their transport needs. There is a big demand for our service, and every day our team of Volunteers are making a real difference to people’s lives, providing safe and reliable transport, a listening ear and a friendly and reassuring chat. It’s a very rewarding and unique opportunity to help and use a service that looks to enhance the lives and wellbeing of people across North Herts & Stevenage.” Community Transport Week is the perfect time to recognise the dedication of volunteer drivers like those in North Herts & Stevenage. Their contribution goes far beyond transport they provide reassurance, companionship, and a vital link to community life. If you’ve ever thought about giving your time, becoming a volunteer driver could be a rewarding way to make a tangible difference in your community, you can find all driver roles on our website here .

The Hertfordshire Trustees Conference 2025 will bring together trustees, charity leaders, and sector experts to reflect on the realities of trusteeship in an uncertain climate. This year’s theme focuses on navigating changing times with confidence . Find out more and register here. In the lead-up to the event, Leah Selinger, Chair of Watford Women’s Centre and keynote speaker at the conference this year, shared her perspective on the challenges facing trustees today, and the key messages she will be highlighting in her keynote. This year’s conference focuses on navigating changing times with confidence. From your perspective, what are the biggest challenges trustees face in today’s uncertain climate? We’re experiencing a time which sees charities facing a range of pressures, including rising demand for services, a tough economic climate with squeezed budgets, and growing social and political instability. It’s our role as trustees to securely hold our governance responsibilities – guarding for the future of our organisations and ensuring we manage risk, whilst also ensuring we meet the needs of the people, communities or spaces we seek to support. When times are uncertain it’s hard to balance this effectively. Do you spend to create essential change or opportunities for your beneficiaries, or build your reserves whilst you can to prepare for uncertain times ahead? How do you support your staff or volunteers in a way that balances their desire to support people in their community with their own wellbeing? As a trustee, our role has to be a strategic but also a pragmatic one, and our ability to take effective, educated decisions is essential. Our challenge is to balance this – and to know when to step in, when to step back, and how to balance the different perspectives we bring as trustees so that we help rather than hinder our organisations. Your keynote is about the realities of trusteeship today. What key insights do you hope trustees will take away from your talk? I hope trustees leave with a clearer sense of what it really means to be a strategic leader - beyond compliance, beyond operations, and in the context of what their organisation most needs right now. I’m looking forward to sharing some practical ideas and reflections that will help trustees understand their role with more confidence: how to strike the right balance of support and challenge, how to stay connected to the reality of their charity, and how to work collectively as a board. Most importantly, I want people to feel reassured that trusteeship is complex because it should be - and that it’s possible to navigate that complexity with clarity and purpose. 👉 Register for the conference here .

GoVolHerts makes it very easy to find great volunteer roles and contact charities and community groups to let them know you’re interested. What happens next? It depends on the organisation and the role. Sometimes you can get started almost straight away but it's rarely quite as quick as the clipboard in the image suggests! Necessary checks and processes during recruitment may mean the process takes a little while. You'll probably need to provide some information about yourself and your suitability for the role. The organisation will most likely want to know why you are interested in this role and what you hope to get from volunteering. You will probably have some questions for them too. You might need to complete an application form and have a chat or a meeting with the volunteer manager. If your application is successful you may be asked to sign an agreement about your volunteering and you might be requested to do some training before you get started volunteering. References As part of your application you may be asked for references. These might not need to be formal (work/education) references, personal references might be fine; do check with the organisation if you aren't sure about what references you can give. Identity You are likely also to be asked to provide ID documents. If an organisation requests a DBS check for you they will need to check your ID. Criminal records and DBS (Disclosure & Barring Service) Checks For some volunteer roles, when you have applied to be a volunteer and you seem a suitable fit, you will be asked to disclose convictions and have a DBS check. Often this won’t be necessary; it depends on the role. This is part of the organisation’s safeguarding responsibilities and responsible recruitment. In deciding whether such checks are needed, and at what level, the organisation will consider the responsibilities of the role, who volunteers will be interacting with and the activities involved, as well as associated risks. For some roles, it is a legal requirement for checks to be carried out and some people are barred from working/volunteering in roles with vulnerable adults and children. Organisations can consult formal guidance to know whether a check is legally required for a volunteer role and about the appropriateness of different levels of checks. Basic checks Not required by law, but for some roles organisations may have decided these are necessary. They are requested by the person themselves. There is a fee for a basic check. If the organisation asks for you to request this check and share the results with them, it is good practice for them to reimburse you the costs incurred. Standard, Enhanced and Enhanced with Barred checks These are only appropriate in particular circumstances and must be requested by the organisation. Checks will provide information that is accurate at the time of issue and if there are any matters of potential concern which show up in the check, the organisation will discuss this with you. In roles which require these more advanced checks, the organisation’s policy will likely require a check to be repeated after a period of time. DBS Update Service With Standard and Enhanced checks there is a useful way to check for any new issues, saving time and effort and avoiding having to repeat the check process from scratch, through the volunteer applying to the Update service. This can only be organised during the process of applying for your DBS check or within a short period of receiving your certificate. DBS Update Service - GOV.UK Guidance about the Update Service Whilst there is a charge for this service, it is free for volunteers. If you have a conviction Each individual should be looked at on their own merit. Some past convictions will not be considered relevant for a role. In some roles your lived experience may be a strength. You may find this information useful: Volunteering - Unlock . Volunteering in the right role can be a great way to make contacts and friends, feel you're contributing, boost your self-esteem and confidence, get into a routine, enhance your skills, get experience and references. For many, it's a useful and rewarding step on the way towards paid work.

Trusteeship is a unique volunteer role which is vital to society. The amazing work that charities do in our communities simply could not happen without people stepping up to volunteer their valuable time and expertise to take on the responsibilities of charity leadership and governance as a trustee sitting on the charity board. Trustees report a great deal of satisfaction in their role and mention benefits they feel they gain personally - common themes are a sense of purpose, connection to the community, broadening of networks, development of skills and experience, and more – however it is also true that the responsibilities of the role can be demanding and may be especially so at times of change. We are experiencing plenty of that these days! At GoVolHerts we’re proud to celebrate the essential contribution of Hertfordshire’s trustees to the work and achievements of our voluntary, community, social enterprise and faith sector. Not only do we thank and sing the praises of trustees, but we champion and promote this vital volunteering role and we work to help trusteeship flourish. Our annual conference for Hertfordshire trustees, co-organised with Hertfordshire Community Foundation, will focus this year on the challenges and opportunities of navigating changing times. There’ll be a keynote and workshop session on ‘Managing and understanding your role as a strategic leader’ with Leah Selinger, Chair of Watford Women’s Trust, a talk from Jeremy Colman, Chair of Crossroads Caring for Life, providing a personal perspective on the charity's experiences and, finally, problem-solving tips from Jon Clarke, trainer and facilitator. The free conference will be held on November 5 th at Hertfordshire Development Centre in Stevenage from 5-7:30pm. It is a wonderful opportunity for sharing your experiences and ideas with other local trustees, for networking and for refreshing your motivation. Last year we had over 70 participants who were highly enthusiastic about the conference, saying they all took away something they would use in their role. If you’re a Hertfordshire trustee, we hope to see you there this year, to celebrate all you do, make new connections and gain fresh perspectives and tools to help you and your organisation flourish. More information, agenda and registration here .

Our transformational programme of facilitated Action Learning is back! It will run from 13 November 2025 to 5 March 2026. This empowering programme is provided free-of-charge by GoVolHerts and if you manage volunteers in charities and community groups in Hertfordshire, you can now apply to be part of this special learning community. Last year's participants rated the programme very highly. They told us it helped them: work through live issues in their roles address doubts they were experiencing feel more confident in their skills and abilities solve problems learn new approaches and tools One participant said "I feel very fortunate to have been given the opportunity to engage in this closed-group over an extended period." Don't miss out on this opportunity to enhance your skills and take your organisation to the next level! We often hear from volunteer managers that they can feel isolated with the issues they face in their work and that the chance to network, share and learn together is invaluable. This programme is not about increasing your knowledge on fixed 'volunteering' themes through formal learning; instead it's a facilitated process over time to support you on a peer-learning journey, enquiring into different ways to view and approach the real-life situations you face in your work with volunteers, and the opportunities and challenges you have, and to experiment with your responses. It's important you can commit to the whole learning journey (participating in all 5 dates) as this group process relies on participation and commitment. Not sure you can manage that with your busy workload? Do consider that overall this isn't a large time commitment, given the benefits of the programme: with each monthly session lasting around 2 hours, it is hopefully a very manageable commitment, spread out between November 2025 and March 2026 (total programme contact time is only 11 hrs, or 1.5 days of your time, with 3 sessions being virtual). You'll find lots more information about the programme, including the dates, more about action learning and how to register here: Action Learning Programme | GoVolHerts We know you might be interested but want to know more before you can commit to the programme, and you may have questions about how the process works and what you will gain. So we're holding a special short online Information session on 2 October 2025, 10-10:30am , where we'll talk about the programme and you'll have the chance to hear from a previous participant and ask any questions you may have. Register for this information session here . (NB i t is not necessary to take part in the information session in order to register for the full programme.) What is Action Learning? While we'll tell you more in our Information Session, in a nutshell, Action Learning is a way to tackle organisational issues in real-time, in a safe and confidential learning environment amongst peers. Using a group coaching model, members will build their network, improve problem-solving skills and ensure best practice in their work. With the support of the group, participants will develop personal skills through the programme, which they can apply in the future, in many areas of work and life. This learning can also be of great benefit to their organisations. Limited places! There are a maximum of 10 spaces on this programme and we believe it will be very popular. If we are over-subscribed for this programme, we may close registration earlier than 31 October. We may also limit places to one per organisation or apply other prioritisation to select successful applicants. Do ensure you register ASAP.

Looking to give back to your community but not sure where to start? The upcoming Virtual Volunteer Fair is the perfect chance to explore a wide range of opportunities across Hertfordshire and find a role that suits your skills, interests, and availability. One volunteer who found his path through GoVolHerts is Peter Hopkins, now Chair of Trustees at Young Carers Crew . “In 2022, I wanted to get back into volunteering to give something back to the community, but wasn’t sure where to start. A contact recommended GoVolHerts, a platform connecting people in Hertfordshire with meaningful volunteer roles. So off I went! In searching the site, I came across a role as a Trustee for Young Carers Crew – a charity supporting young people who care for family members with illness or disability. The description explained that trustees help guide the charity’s strategy, ensure good governance, and support its fundraising efforts. With many years business experience in senior roles, I felt that a trustee role was one where I could make a real difference.” Peter applied through GoVolHerts and was soon welcomed onto the board of trustees. “It took a few meetings to get to know everyone and to start making a contribution. Initially I took on responsibility for fundraising strategy, and had a number of successes with local government and foundation grants. I have since moved on to take the role of Treasurer, with the added responsibilities of Charity Commission reporting and dealing with HMRC queries – and this has certainly enabled me to develop new skills! I have recently taken on the additional role of Chair of Trustees, and as I reflect on the last three years, I certainly feel that I’ve been able to make a difference to the governance of the charity, ensuring we are in a good place financially to continue to support young carers in our area.” The experience has been rewarding not just for Peter but also for the charity. “As a charity, we continue to use GoVolHerts to recruit new trustees and volunteers, and to bring new sets of skills to the group! I would certainly recommend the site to any charity looking to engage volunteers with their purpose, and thanks to all the team for their continued support!” Peter’s story is just one example of how volunteering can open doors, build new skills, and make a real difference. If you’re curious about how you could get involved, the Virtual Volunteer Fair is a fantastic place to start. Peter Hopkins, Chair of Trustees, Young Carers Crew

Are you looking to make a difference in your community? Want to connect with local causes that truly matter? Join us for the GoVolHerts Virtual Volunteer Fair on Tuesday, 17th September , and discover how you can get involved in exciting volunteering opportunities across Hertfordshire . Whether you're passionate about helping others, gaining new skills, or just want to give back to the community, this event is the perfect starting point. You’ll have the chance to meet a wide range of Hertfordshire-based organisations, all looking for dedicated, enthusiastic volunteers like you. From supporting mental health services to helping at local community centres, schools, arts and culture initiatives, and environmental groups, there’s something for everyone. Plus, you’ll be able to ask questions, explore what roles suit your interests, and get inspired by the amazing work being done across the county. Why attend the GoVolHerts Volunteer Fair? Discover real opportunities to get involved locally Meet charities and community groups looking for volunteers Learn how you can contribute in ways that match your time and interests It’s virtual – join from anywhere in Hertfordshire! Save the date: 📅 Wednesday, 17th September 2025 💻 Online - details available after registration Make a difference. Meet inspiring people. Find your perfect volunteer role. Register now and be part of something bigger in Hertfordshire! 👉 Sign up here If you want to see what's involved, watch our Volunteer Fair from January 2025 here:

research into volunteering

Looking for a meaningful way to spend your summer? Whether you're working towards your Bronze, Silver or Gold Duke of Edinburgh Award , or just want to get involved in your local community, Rennie Grove Peace Hospice Care has flexible and rewarding volunteering opportunities available. You can complete your DofE Volunteering section by helping out in your local Rennie Grove Peace shop , at our Retail HQ in Berkhamsted , or even at our Inpatient Unit . They welcome students aged 17 and over, offering placements where you'll support their friendly shop teams with everything from sorting and pricing donated items to encouraging customers to sign up for Gift Aid. You'll work alongside experienced volunteers and managers, gaining valuable skills in a supportive environment. They are also looking for Ecommerce Fashion Listers to join an online sales team over the summer. It’s a fun, flexible role perfect for anyone interested in fashion, retail, or digital marketing. Previous volunteers have found it a great way to learn new skills while working with a busy and welcoming team. If you’re more hands-on, why not support their retail van drivers and mates? Volunteers ride along from the Berkhamsted base, delivering stock to shops in the morning and collecting items for recycling in the afternoon. This role is essential to keeping shops running and generating vital income for hospice care. It involves some lifting, so a reasonable level of fitness is helpful. Rennie Grove also have ongoing roles across high street shops in Herts , where help is especially needed in summer when many regular volunteers are on holiday. Even short-term help makes a big difference. To see all opportunities and apply online, visit: 🔗 Rennie Grove Peace Volunteering

The summer holidays offer a great chance to spend quality time together as a family and volunteering is a meaningful way to do just that. Whether you're looking to entertain little ones, get teens off their screens, or simply do something positive in your community, volunteering as a family is a fun and rewarding option. Here in Hertfordshire, there are plenty of opportunities to get involved in local projects where kids can contribute too. From planting flowers to helping at events or creating care packs, even small hands can make a big difference. Many of these activities are relaxed, informal, and specifically designed with families in mind so children can enjoy taking part and learning something new, while adults know they’re helping to support great causes. Volunteering helps children build confidence, learn empathy, and develop a sense of community. For parents and carers, it’s a great way to step outside of the usual daily routine and do something that brings everyone closer while also giving back. This summer, we’ve got lots of family-friendly volunteering opportunities coming up across Hertfordshire. Keep an eye on our social media and GoVolHerts.org.uk for the latest listings. Whether you can spare an hour, a day, or more, there’s something for every family to get stuck into. No experience is needed! Just enthusiasm and a willingness to get involved. So why not make volunteering part of your summer holiday plans? It’s free, it’s fun, and it’s a great way to make memories that matter.

Looking for a fun, free way to get your family moving on a Saturday morning? Or perhaps you’re ready to give back to your local community in a way that’s active, inclusive, and full of joy? ParkPlay is here — and it’s changing the way communities come together in Hertfordshire. What is ParkPlay? ParkPlay is a free, fun-filled community event that takes place every Saturday morning in local parks. It’s all about play — simple, energetic games and activities for people of all ages and abilities. From dodgeball and tag to throw-and-catch and team games, ParkPlay is relaxed, inclusive, and a brilliant way to get everyone moving. Whether you're 5 or 75, a seasoned athlete or just want to join in the fun, everyone is welcome — and no booking is needed. Hertfordshire is lucky to be home to several active ParkPlay sites, with sessions currently running in: Hemel Hempstead South Oxhey Letchworth Garden City More locations are launching soon in Bishop’s Stortford , Broxbourne , and Welwyn Garden City — bringing the joy of play to even more communities across the county. Become a PlayLeader – Make a Difference Through Play Want to do more than just take part? You can help make the magic happen by becoming a PlayLeader . ParkPlay relies on local volunteers to lead games, welcome new faces, and build that all-important community spirit. As a PlayLeader, you’ll receive full training and support , and you don’t need any previous experience — just energy, enthusiasm, and a passion for helping people feel included and active. Here’s what’s great about volunteering as a PlayLeader: No weekly commitment required – volunteer when you can You can bring your family with you – everyone joins in! Great for confidence, leadership skills, and community connection Perfect for individuals, families, students, and professionals alike Ready to jump in? Browse current opportunities here: 👉 ParkPlay Volunteer Roles on GoVolHerts Why ParkPlay Matters ParkPlay isn’t just about games — it’s about wellbeing, inclusion, and community . It offers: A free and safe space for kids to play A way to meet neighbours and make new friends An opportunity to volunteer, lead, and make a difference A healthier, happier start to your Saturday Whether you’re playing or leading, you’re part of something bigger — building stronger communities through the power of play.

Looking for fun, meaningful activities to do with the kids during the summer holidays? Why not try volunteering as a family? The Family Volunteering Club (FVC) offers free, family-friendly volunteering sessions that make it easy and enjoyable for children aged 0–9 years — and the adults in their lives — to give back to their communities. Whether you’ve got toddlers, school-aged children, or both, FVC sessions are designed to be inclusive, engaging, and impactful for every member of the family. What is the Family Volunteering Club? FVC is a charity that creates regular, hands-on volunteering experiences for young children and their grown-ups. The sessions are short, accessible, and always purposeful — giving families a chance to connect with local causes in ways that are fun and age-appropriate. Since launching their Stevenage programme in 2023, FVC has been helping families support a wide range of local organisations through activities like: Gardening and revamping outdoor community spaces Decorating cupcakes to raise money for Lister Hospital Making new mum packs for The Baby Shed Litter picking in Fairlands Valley Park Helping out at local food banks Spending time with elderly residents at local care homes  And this summer, there are even more exciting opportunities for families to get involved! Upcoming Events in Stevenage You Won’t Want to Miss: 🍓 Strawberries and Friendship When: 6th July, 10:00–11:00 Where: Stevenage (exact location shared upon registration) Families are invited to join a heart-warming session of gardening and strawberry picking with residents at a local care home. It’s a lovely opportunity for children to connect with older members of the community while helping maintain and enjoy the garden space. Expect stories, laughter, and lots of strawberries! 🐞 Bug Houses for Church Farm, Ardeley When: 19th July, 10:00–11:00 Where: Church Farm, Ardeley Get crafty and support local biodiversity by helping build bug houses for the farm’s gardens. This session is a fantastic way for kids to learn about insects and their role in the ecosystem, while contributing to a popular local community farm. You can also find the full calendar of events and sign up here: 👉 Family Volunteering Club – Stevenage Events Why Volunteer as a Family? Family volunteering offers more than just a fun day out. It: Builds empathy and teamwork in young children Creates lasting family memories Teaches kids about real-world issues in a positive, hands-on way Helps support important local causes that benefit everyone in the community Whether your family is brand new to volunteering or looking to build on previous experiences, these bite-sized, feel-good sessions are the perfect place to start. Spots fill up quickly , so be sure to book ahead and secure your place! We hope to see you and your little ones out in the community this summer — planting, building, sharing, and smiling together!

Summer holidays can feel long, especially when you’re trying to keep kids entertained, off screens, and doing something meaningful. If you're looking for free, fun ways to spend time together as a family while making a positive impact, volunteering might be the perfect fit. Across Hertfordshire, there are a wide variety of ways to get involved, whatever your family's interests — from cheering on young runners to building bug hotels or gardening alongside your children. Discover the Joy of Junior Parkrun (and How to Get Involved) Looking for something active, social and community-focused? Junior Parkrun is a free, weekly 2k event held every Sunday morning for children aged 4–14 — and it’s not just about running. Junior parkruns are organised entirely by volunteers, and families are at the heart of it. You might find a mum marshalling with her toddler in tow, a grandparent high-fiving kids at the finish line, or siblings volunteering side-by-side. The atmosphere is always welcoming, inclusive and full of energy. You don’t need any previous experience to join in as a volunteer. Roles include: Timekeeping Barcode scanning Course marshalling Token sorting Cheering! Volunteering as a family is a great way to model community spirit and encourage physical activity, while also building new friendships. Many young people also use it to complete their Duke of Edinburgh Award volunteering hours — and often inspire the rest of their family to join in. Find your nearest parkrun event at parkrun.org.uk , then get in touch with the event team to volunteer. Whether you help out once or every week, your support makes a difference.

At GoVolHerts , we are proud to work in collaboration with an incredible group of partners to promote, support, and celebrate volunteering across Hertfordshire. Together with Watford & Three Rivers Trust ( w3rt.org ), Community Action Dacorum ( communityactiondacorum.org ) and Communities 1st ( communities1st.org.uk ), we form a dedicated countywide network under ' Community Help Hertfordshire ' that champions the value of volunteering and helps create a thriving voluntary sector. Together we offer tailored support to individuals looking to volunteer and to charities and community groups who rely on volunteers to deliver their services. As a network, we share resources, knowledge, and events to ensure that volunteering is accessible to everyone, no matter where they live or what their circumstances may be. At the heart of our work is the belief that volunteering strengthens communities. It connects people, builds confidence and skills, and supports the wellbeing of both individuals and the wider community. We're her to empower people to make a difference and to support the organisations who depend on their time and energy. June is a particularly special month for us , as we celebrate Volunteers' Week (2-8 June). This annual event is a national campaign that recognises the huge impact volunteers have on our society. It’s a chance to say thank you to everyone who gives their time to help others – whether they’ve been volunteering for years or are just getting started. To mark the occasion, there will be events around the county that aim to connect local people with inspiring opportunities. GoVolHerts is participating and hopes to see you at some of these: On Tuesday 3 June , 1-3pm Watford & Three Rivers Trust is holding a Three Rivers Volunteers Network Event at Croxley Park, The Barn, WD18 8AS.The event is a celebration of volunteering and a chance to network with like-minded individuals, share experiences and learn about opportunities to volunteer. On Friday 6th June , 10am-3pm, join us at our Hertfordshire Volunteer Fair in Hitchin town centre. This lively event brings together charities and community groups from across the county, all looking to welcome new volunteers. Then on Saturday 7th June , head to Atria Watford for the Watford Volunteer Fair , organised by our partners at Watford & Three Rivers Trust . It’s a brilliant chance to explore causes you care about and chat directly with the people behind them. These events are open to everyone – whether you have a specific interest, want to gain experience, or just want to give something back. They'll be a great chance to meet charities and volunteers for an informal chat and there'll be plenty of inspiration and information to take away. Our work doesn't stop after Volunteer Week. Throughout the year, GoVolHerts and our partners continue to promote opportunities, share resources, and build connections that support a vibrant and inclusive volunteering culture in Hertfordshire. We invite you to explore what's on offer, meet like-minded people, and discover how you can play a part in your community – whether for a day, a week, or a lifetime. Visit govolherts.org.uk to find out more and start your volunteering journey today.

Explore Local Volunteering Opportunities at GoVolHerts Community Event in Hitchin Our community would not be what it is without the amazing volunteers who give their time freely to help others – and in the process often have a great time themselves! People don’t always realise the huge difference that volunteering makes in our community or that volunteering takes so many shapes and sizes, with hundreds of different organisations and roles that volunteers can be involved in. Our Volunteer Fair is being held on Friday 6th June in Hitchin High Street from 10am - 3pm and will celebrate volunteers in all their glory and, with more than 25 local organisations taking part it will be a wonderful opportunity to learn about the many different types of volunteering and how you could get involved too. Emily Butterworth, Volunteering Development Lead at GoVolHerts, shared: “We’re really looking forward to welcoming everyone to this event in the heart of Hitchin. It’s a fantastic opportunity to meet the incredible people behind our local charities and learn about the vital role volunteers play in their work. We’re delighted to have a wide range of amazing organisations taking part, all eager to share how the public can get involved and the fantastic impact that they can achieve through volunteering. We’re honoured to be joined also by local dignitaries and representatives from our councils. Whether you’re looking to try something new, build confidence, or find a meaningful way to give back, this event is the perfect place to start. Huge thanks to Visit Hitchin for helping us bring it all together.” Visitors will have the chance to connect with the following local charities: Music 24 , MCR Pathways , Age UK Hertfordshire , Willow Foundation , Health & Independent, Living Support , Garden House Hospice Care , NYAS (National Youth Advocacy Service), Brainkind , Mind in Mid-Herts , Tilehouse Counselling, Schoolreaders, North Herts Marie Curie , Carers in Hertfordshire, Citizens Advice North Hertfordshire , Herts Mind Network , Buzzworks Association Hitchin , First Garden Cities Homes , Stand-by-Me Children's Bereavement Services, Crossroads Caring for Life , Hertfordshire Fire & Rescue Service , Home-Start Hertfordshire , GRIT . The Volunteer Fair in Hitchin is part of Hertfordshire’s celebration of Volunteers Week, a national event to celebrate and showcase the contribution of volunteers in our community. To find out more, visit www.govolherts.org.uk or contact the team at i [email protected]. The fair will take place on the High Street in Hitchin. There is no need for the public to register – just come along at any time from 10am to 3pm. We look forward to seeing you there! GoVolHerts is a free volunteer-matching platform that makes it easy to discover the right opportunity. With hundreds of live roles from almost 500 non-profit organisations, the site connects people with causes that matter to them. GoVolHerts is delivered by North Herts and Stevenage CVS and proudly funded by Hertfordshire County Council.

In 2024 Mark was considering what activity he could do to have fun, keep busy, contribute to his community and use his skills. He saw on Facebook that GoVolHerts was hosting a volunteer fair in Hitchin town centre, so he went along to meet charities and find out what sort of opportunities they might have to get involved. On the day, he got talking to the people at the Herts Fire & Rescue Service stand. Having recently retired from a demanding role as a marine engineer who used to have responsibility for fire-fighting on board oil tankers and gas carriers, their volunteering roles seemed like a great fit and an interesting opportunity to use his skills and experience for the benefit of the community. He started to volunteer with the service shortly afterwards as part of a team of volunteers. He is involved in a variety of different activities, including helping at public education events across the county, fitting smoke detectors and interviewing for the King's Trust. GoVolHerts recently met him supporting a busy Older Persons Learning & Safety event in Stevenage, organised by volunteers from Herts Fire & Rescue. Mark really enjoys getting out and about and the variety of his role, in which he is typically active 2-3 days a month. GoVolHerts was delighted to hear about Mark's experiences and to know that we played our part in helping him find the right role. We celebrate all the wonderful volunteers at Herts Fire & Rescue service, who are keeping our communities safe and supported. Click here to see their current volunteering roles and find out if it's the right fit for you too. If this isn't the right role for you, don't hesitate to search for other roles or to attend our forthcoming Hertfordshire Volunteer Fair on Friday 6th June in Hitchin! Learn more here.

Unlocking Volunteer Potential: How the GoVolHerts Volunteer Pool Is Changing Recruitment for Local Organisations In the world of volunteer recruitment, finding the right people with the right skills and interests can sometimes feel like searching for a needle in a haystack. But what if there was a tool that made that search faster, smarter, and more targeted? Enter the Volunteer Pool — a powerful feature on the GoVolHerts platform designed to help organisations connect directly with individuals who are actively interested in giving their time across Hertfordshire. Unlike traditional advertising or waiting for volunteers to respond to roles posted by organisations, the Volunteer Pool gives organisations access to a searchable database of registered volunteers , complete with profiles detailing their availability, location, skills, and causes they care about. Organisations can browse potential volunteers who could be a good match with one of their volunteering roles and approach volunteers proactively , opening the door to a whole new level of targeted engagement. One organisation already seeing the benefits is MCR Pathways , a national mentoring charity working across schools in Hertfordshire. Ernest, who coordinates their local volunteer engagement, says the Volunteer Pool has quickly become a go-to recruitment tool. “The Volunteer Pool has been a fantastic resource for finding and engaging volunteers across Hertfordshire,” Ernest explains. “I regularly visit the page to review profiles and reach out to individuals whose skills and interests align with our needs. I’ve connected with some amazing people this way.” And the results speak for themselves. So far this year, MCR Pathways has recruited between 15 and 20 new volunteers directly through the Volunteer Pool — with more conversations ongoing. “Even if someone’s profile isn’t a perfect match, I still reach out to talk about what we do,” Ernest says. “More often than not, they’re still really keen to get involved. That flexibility has opened doors to even more enthusiastic volunteers.” Ernest also praised the platform’s ease of use, calling it "very user-friendly" and particularly effective for targeting recruitment based on interests and availability . “If you’re looking to grow your volunteer base, I highly recommend using the Volunteer Pool. It’s made our recruitment process far more efficient and effective.” Want to See These Results in Your Own Organisation? If you’re a voluntary, community or charitable organisation in Hertfordshire, and you’d like to learn how to make the most of the Volunteer Pool, join us for a dedicated online session : 📢 Best Practice Workshop: How to Use the Volunteer Pool to Boost Volunteer Recruitment 📅 Thursday, 15th May 2024 🕙 12:00PM – 12:30 PM 📍 Online (link sent after registration) 🔗 Click here to register This interactive workshop will: Walk you through how the Volunteer Pool works Show you how to search for potential volunteers filtered for your volunteering roles and connect with them Share top tips for messaging and engagement Offer real-world examples from organisations already using the tool Give you the chance to ask questions and share experiences Whether you’re brand new to GoVolHerts or already posting roles, this session is designed to help you maximise recruitment using one of the platform’s most powerful tools .

GoVolHerts Celebrates 7,000 Volunteers and Counting! We’re thrilled to share some exciting news from GoVolHerts - our community of volunteers has just surpassed 7,000 dedicated individuals! It’s a milestone that truly reflects the incredible spirit of community across Hertfordshire. When we first launched, our vision was to connect people with opportunities that make a difference. From supporting local charities to lending a hand at community events, our volunteers have done it all — and they continue to amaze us with their passion and commitment. Whether it’s helping at food banks, assisting with environmental projects, or supporting mental health initiatives, we offer a wide range of opportunities to suit every interest and skill set. We’re grateful to everyone who has signed up and taken that first step toward making a positive impact. The heart of GoVolHerts has always been the people who make it possible. To those who volunteer their time and effort — thank you. You are the backbone of our community, and we couldn’t have reached this milestone without you. If you’re considering getting involved, there’s never been a better time. Join us in celebrating this achievement and become part of our growing community of volunteers. Together, we’re making Hertfordshire an even better place to live. If you are an organisation and want to share your opportunities with our network, why not sign up today and join our event ?

GoVolHerts joined North Herts & Stevenage CVS and around 20 volunteer managers from non-profit organisations across the county for a networking meeting where we discussed issues in volunteering and the volunteer management role - organising the participation of volunteers, recruitment, supervision and engagement. After a speed-intro circle in which we learned who everyone was and how many volunteers they managed (from just a few to nearly 1000!) we shared our perspectives on volunteering trends, how we respond, the issues we face and our particular experiences and interests. GoVolHerts Volunteering Development Lead, Emily Butterworth said: "Working with volunteers is inspiring and rewarding, and you get to work with amazing dedicated people, but there can be challenges too, especially when the organisation is struggling to recruit the volunteers it needs. It can be hard to find enough hours in the day when you are working with a lot of people and you want to be supportive and ensure they have a great experience and the role is sometimes short on the resources and support that are really needed. Those working in this role may also feel their responsibilities are quite different and may be separated from other organisational activities, leaving them feeling isolated and possibly experiencing strain. Attendees gladly took the opportunity to speak with peers about some of their challenges and the solutions they are exploring. Everyone shared ideas and experiences freely and we could see how useful and inspiring that was." Participants themselves set the topics they wanted to focus on and we held conversations on recruiting and retaining volunteers, improving marketing and on making the most of corporate volunteering, with lively table conversations on each of these topics. Summary notes and bullet points will be shared with everyone who attended. We also noticed much sharing of cards and promises of help between participants and we look forward to hearing about new collaborations. Those attending particularly enjoyed the opportunity to connect with peers, share experiences, discuss different scenarios and approaches, and get insights and ideas from other participants. We hope a network will continue to meet regularly and we will keep you posted.

Trustees play a critical role in steering a charity and ensuring operational effectiveness. Traditionally, trustees have been seasoned professionals, with years of experience, but there is a growing recognition that people of all ages and from all backgrounds can have something equally valid to contribute to trustee boards. Bringing younger people into your charity can be a positive move for all concerned! Currently, less that 3% of charity trustees are under the age of 30, making it difficult for boards to be truly representative. Fresh perspectives & Innovation: Young trustees can bring fresh perspectives to your board – looking at things in ways that may not have occurred to existing members. If your board is a safe, welcoming and inclusive place, they can challenge the status quo and introduce innovative ideas. Different age groups tend to have different interests and use different websites and social media channels. Younger people are likely to have a different perspective on contemporary issues, technologies and cultural trends, allowing them to spot opportunities and threats that may not be evident to others. In the rapidly changing world we live in, this can help you stay relevant and responsive. Digital competence: These days, like it or not, technology is everywhere! Schools have well-equipped multi-media suites – a long way from the single BBC Basic computer at my Junior School! Put simply, younger trustees will have grown up with technology being very much a part of everyday life and are likely to possess a high degree of digital competence, understanding social media, digital marketing and the importance of data analytics. Digital expertise can really help charities looking to modernise operations, improve communication strategies and engage a wider audience. Young trustees can lead initiatives to upgrade your charity’s digital infrastructure. Inclusive boards: Young trustees will help in making your board more diverse and better represent the community you are serving. Young people are often under-represented in decision-making roles, but can frequently be beneficiaries or key stakeholders of many charitable initiatives. Younger trustees will offer a lot to any board, but particularly to those of charities working with younger people. They can provide first-hand insights, helping to develop more relevant and impactful programmes. Succession planning & Sustainability: Having younger trustees on your board can also be a strategic move for long term sustainability; as existing trustees retire or step down, having some younger, yet experienced, trustees waiting in the wings can be a real asset and ensure continuity and stability. Increased engagement and energy: Young trustees can be great role models and advocates, encouraging other younger people to get involved as future trustees and volunteers. They can bring an infectious energy and enthusiasm to their roles. Want to know more? Take a look at the Young Trustees Movement: Young Trustees Movement Search for a Trustee role on GoVolHerts: https://www.govolherts.org.uk/trustee-opportunities

Charity Trustees are those responsible for the running of a charity, giving direction and making strategic decisions. It’s a responsible role, but people from all walks of life are needed, as if trustees are all from the same socio-economic background with similar experiences, a board will be lacking in different perspectives and innovation. Here’s a brief guide to what it means to be a trustee and how to find a trustee role that suits you. What is a trustee? Trustees are responsible for the overall governance and strategic direction of a charity. They make sure that the charity is well run, financially stable and fulfilling its identified purpose. Who can be a trustee? Most people! With some organisations, you can be a trustee from 16 years of age. You may be disqualified if you have ever been declared bankrupt or with certain unspent criminal convictions. If the charity works with children or vulnerable adults, you will likely need a Disclosure & Barring Service (DBS) check. Why would I want to be a trustee? As with any voluntary role, everyone has their own reasons! It may be a charity that you want to support, one where you have relatable experiences to contribute, or it could be that you want to gain some experience and new skills to support your professional career – there are all perfectly valid reasons! How do I find a trustee role? Think about the type of charity that you would like to be a trustee for. You might be passionate about the environment, have experience of a particular medical condition or want to really support your local community. You’ll be a better fit if the charity is one you have an interest in and are potentially knowledgeable about the issues they may be facing. Think about the skills that you will being to the table – some charities will be looking for new trustees to fill particular roles. You may also want to ask about meeting frequency and times (daytime or evening) and location, to ensure that you would be able to attend. At GoVolHerts, we have a dedicated page where you can find all of the current trustee vacancies from our organisations in one place: https://www.govolherts.org.uk/trustee-opportunities Other considerations: If you’re not sure if this is a role for you, or if a charity you particularly want to support doesn’t currently have a trustee vacancy, it’s still worth making contact. Let them know you’re interested and ask if you could attend a board meeting as an observer to get a feel for what is required. Trustees serve for a fixed term – often 3 years – so board will be looking for new members at some point. If a particular project is coming online within the organisation, they may also be looking for different skills, perhaps in IT or HR. For more detail on the role of a trustee, NCVO have produced guidance: What is a trustee? | NCVO

Recognising and rewarding your volunteers acknowledges the vital part they play in your organisation and your activities and impact. It should be a key part of your strategy for volunteer retention. There are also some pitfalls that you also need to avoid. Here are some great ways you can recognise and reward your volunteers: Host an awards evening or other appreciation event, where employees and volunteers can come together. Special thank you events at key times like a summer picnic or Christmas party to thank volunteers are often very popular; they help volunteers to get to know one another and feel part of a team. Have Recognition Certificates for your volunteers Acknowledge birthdays, special events in a volunteer's life and thank them for significant efforts and achievements Thoughtful small gifts, such as flowers or chocolates, can be great to celebrate volunteering milestones Include volunteers in significant organisation events and in training (paying for volunteers to attend training as fine, as long as it is related to their volunteering) Provide regular feedback and the chance for two-way conversations; give them the chance to contribute and feel part of you organisation Look out for reward schemes for volunteers – we used the Room To Reward scheme to show our appreciation for our Admin volunteer, Opal - Opal's Award Reimbursing volunteers' out-of-pocket expenses is always recommended, and you should encourage them to claim. This isn't a reward, just a way of ensuring everyone can afford to volunteer, but it does help volunteers to feel appreciated and supported. (Since you shouldn’t be offering any sort of financial reward that could be construed as payment, make sure your system reimburses reasonable actual expenses incurred whilst volunteering) Remember that you should avoid the expectation of regular rewards, to avoid any interpretation of a contractual exchange in return for volunteering. Any tokens of recognition should be just that – thoughtful 'Thank you's rather than financially valuable. For more on volunteer retention, see here . Has your organisation successfully found a way to recognise and reward your volunteers? We’d love to share your stories, so please get in touch with us: [email protected]

So, you’ve successfully recruited volunteers for your organisation – great! Just as important is volunteer retention – making sure they are happy and motivated and want to continue volunteering with you for as long as possible. Here are some tips and suggestions to help with volunteer retention. People volunteer for different reasons – and these don’t always remain the same. A young person might start volunteering for something to add to their CV or to gain experience in a sector where they are looking to make a career. They might stay on as they enjoy the social aspect. Understanding the motivations of your volunteers can help you help them stay happy! As motivations change, so might interests and competencies. It’s a great idea to have regular check-ins with your volunteers and ask how they feel they are getting on. Maybe there’s a new area that you think would be a good fit for their skills? Maybe they feel they are ready to take on more responsibility? Volunteering roles don’t have to be static, and while change might not be for everyone, it could be exciting and motivational for others! Ensure that there are clear channels of support – do your volunteers know who they can go to if they need some extra support or have questions? Ensure that volunteers are included in decision making. They can sometimes offer a different perspective, so this is not only useful but also can make them feel more a part of your organisation. While you can’t pay your volunteers – they could then be considered employees – you can, and you should, ensure that reasonable out-of-pocket expenses are covered. This should be easy for them to claim, and everyone should be encouraged to claim! Be sensitive to the individual circumstances of your volunteers too – you may have volunteers on lower incomes where having parking or transport costs reimbursed on the day will be enormously helpful, whereas others may be happy to submit a monthly claim. There are other ways that you can reward your volunteers other than financially. This could be as simple as a Certificate of Recognition. Some volunteers may be shy and not want to be specifically highlighted for their contribution, but you can always consider celebratory ‘thank you’ events to include all your volunteers. You might also want to look at volunteer recognition schemes, such Room to Reward – click here to read about how we used this to say a big thank you to Opal, our GoVolHerts admin volunteer! Finally bear in mind that real life happens, and for whatever reason, your volunteer may need at some point to cease volunteering for you. Make sure you accept their decision gracefully and keep the relationship positive – they may come back to volunteer with you again when circumstances change, or could be a great ambassador, telling others about their fantastic experience with you and the great work that you do! Want more? Try the following: This article from NCVO talks about how you can support your volunteers: Supporting volunteers | NCVO This is a comprehensive article on Volunteer Retention from Deedmob, the company who provide the software for GoVolHerts: Volunteer Retention | Deedmob

So, you need volunteers? Of course you do! Here are some of our top tips for volunteer recruitment by ensuring your roles are clear and attractive to potential volunteers. Make a plan before you start: What exactly are you looking for in a volunteer? Have some clarity on the ideal commitment, responsibilities, required skills etc. for each specific role. You can be flexible, but a potential volunteer wants to know up-front if a role would suit them – or not. Who are you? Give some detail on your organisation. What is it that you do and why should someone consider volunteering for you specifically? How can they make a difference? Keep it simple: Too much text can be overwhelming. Consider bullet points, or short sentences with key information. If there’s enough information to give a clear idea if they are interested in the role, they can then contact you for more details. What’s in it for them? You need to be clear on what you are looking for from a volunteer, but you also need to be clear on what they will get out of it! It could be social, skills, improved mental health…. Different people will be looking for different things from their volunteering, so think about who you are trying to appeal to. Think flexibly: Plenty of people would like to volunteer, but struggle to find time or don’t want to make a big commitment. Can you get people to join your cause with flexible or micro-volunteering opportunities? If they find they are getting a lot from volunteering, this may well turn into a longer-term commitment! Follow up! If you’ve got your setting correct on GoVolHerts, you’ll get an email when you receive an expression of interest (assuming you are the organiser of the opportunity). Make sure that you contact the applicant in a timely manner and give the impression that you are interested in them! Follow up and onboarding should be as quick and efficient as possible. It may be that they are not quite right for the role you have. Do you have other roles that might work better, or do they have skills you could use in a way you hadn’t considered? Review, review, review! Remember to review your volunteering roles on GoVolHerts regularly. If you aren’t getting applicants, or the right applicants, do you need to tweak things? Consider talking about your organisation at one of our Virtual Volunteer Fairs or taking part in the Volunteer Spotlight series to give you some extra publicity. Optimise your use of GoVolHerts! The GoVolHerts Team run regular training sessions on-line to help you get the most from the platform – keep an eye on the Events page to see what’s coming up!

So, you’ve just been accepted as a trustee on the board of a charity, or maybe you’ve been a trustee for a little while already. What can you do to ensure that you’re not just a trustee, but a great trustee? Here are our top tips to give you some food for thought! Be clear on your responsibilities: As a trustee, you do have legal duties to act in the best interest of the charity. Understanding relevant laws and regulations will help you make the best decisions possible. Embrace the Mission and Values! A clear understanding of the mission and values of your charity is fundamental in helping move forwards and being able to successfully advocate for its interests and contribute meaningfully to its objectives. Education, Education, Education! Take advantage of any opportunity to expand your knowledge and skills as a trustee – training sessions, workshops, seminars, networking events – all worth looking into to keep yourself informed and up to date. Active Engagement Ensure that you are an active participant in trustee meetings, discussions and decision-making processes. Don’t be afraid to ask questions and challenge accepted thinking in a positive and constructive way. Ensure transparency and accountability Maintain open communications, adhere to ethical standards and ensure prudent financial management. Invest in relationships Cultivate positive relationships with follow trustees, but also with staff members and volunteers. They can give you valuable perspectives and insights. You may also have donors and external stakeholders that it would be beneficial to foster good relations with. Exercise Strategic Leadership Help set goals, develop plans and monitor progress towards achieving the organisation’s mission. Ensure decisions are made based on data, evidence and input from stakeholders. Advocate for Diversity & Inclusion We know that diverse boards are better for your organisation (NCVO – The Importance of Diversity in your Trustee Board - The importance of diversity in your trustee board | NCVO ). Support and promote diversity and inclusion within your organisation and decision-making processes – it benefits everyone! Seek feedback and evaluation: Regular feedback can be really helpful – embrace constructive criticism to help grow and improve! GoVolHerts, in partnership with Hertfordshire Community Foundation, run an annual Trustee Conference in November each year, during Trustees’ Week – keep an eye open for updates about the next event!

Private enterprises and employers have always engaged with their communities and supported charitable activity, doing much more than just donating funds. Indeed many charities have been founded by business people and the experience and skills of professionals who choose to volunteer is often at the heart of charity governance and operations. What's newer is companies and employers explicitly developing volunteering strategies and policies. More corporates are explicitly including 'employer-supported volunteering' as part of their HR strategy and ESG/corporate citizenship, adopting a volunteering policy and designating a period of paid time for employee volunteering. Their motivation is often to show commitment to causes of importance to employees and other stakeholders, to boost local relationships, be part of creating positive impact in the community and to attract and retain purpose-driven employees (especially younger people). This relationship between private companies and not-for-profit organisations can be a wonderful experience all round and create fantastic partnerships and impact: charities and community groups gain from the engagement of skilled and experienced employees individuals enjoy their volunteering experience, broaden their experiences, feel happier, healthier and more connected to their community companies gain through motivated employees who have new experiences and enjoy being part of a company which is supporting positive change in its community. Some statistics illustrate this: the economic value of employer-supported volunteering was placed at £800-1300 per volunteer/year (ProBono Economics based on HM Treasury Guidance) with it leading to nearly a full day per year reduction in sickness/absence per employee, according to our friends at Go Volunteer Glos. They have prepared a very useful guide to employer-supported volunteering , with guidance for both employers and non-profit organisations. It highlights what to consider and provides lots of useful tips for preparing your strategy and designing your approach to make the most of this opportunity for fruitful partnerships. Remember that where they refer to 'Go Volunteer Glos', you have the same possibilities through us at GoVolHerts! Volunteering is a personal choice and can provide great personal meaning and satisfaction. By signposting employeers to the huge variety of roles available through GoVolHerts, employers can encourage their staff to find a volunteering opportunity in line with their own passion and in which they can gain maximum benefit. You can also search GoVolHerts for group opportunities by refining your search of opportunities suitable for groups/teams . Another advantage of volunteering via GoVolHerts is individuals can keep a record of volunteering activity hours on their profile, which is endorsed by the organisation they volunteer for. This can help employers to track the overall activities of employees (with their consent!) and to see the bigger picture of how they are having an impact in the community. Many local companies and charities are already partnering to make the most of corporate volunteering and we hope you'll consider joining them very soon.

Do Volunteers Have Rights? Volunteers don't have a contract and usually carry out their activities in the context of a volunteer agreement, meaning no employment rights, but other protections still apply.

Volunteering can lead to a job you love

The Big Clean: A Nationwide Effort to Tackle Litter The Big Clean is an annual event dedicated to making a significant impact on litter reduction across the country. Running from March 18th to March 31st , this initiative encourages individuals, community groups, and local organisations to come together to clean up their towns and green spaces. Volunteers from all walks of life take part, collecting rubbish and raising awareness about the importance of keeping public spaces clean. If you’re looking to get involved in a local litter-picking initiative, one group making a big difference is the Wheathampstead Wombles . This dedicated team of volunteers works year-round to keep the village clean. Below, we speak to a representative from the group about their efforts. About Wheathampstead Wombles The Wombles have been active for several years, but I took over around 8–10 months ago. Since then, we have been working to keep the village clean through regular litter-picking efforts. Our Weekly Clean-ups Once or twice a week, a small group of three or four volunteers selects a local road or lane to clean. We spend a couple of hours collecting rubbish from the lane and its hedgerows. Later that day, Veolia usually collects and disposes of the rubbish. We share updates about our activities on the Wheathampstead Network Facebook page to keep the community informed. Larger Community Litter-Picks A couple of times a year, we organise a big Wombles litter-pick, encouraging wider community participation. Around 100 people in the village have expressed an interest in helping, so I email them in advance. Those who can join us, usually on a Saturday or Sunday morning, help clean areas of the village that aren’t maintained by us. We’ve also given out some small handheld litter pickers that people can take on walks and use to pick up litter. We also help out with other community initiatives like planting hedgerows or clearing local overgrown bridleways. Biggest Challenges One of our main challenges is tackling casual littering, especially in the high street and along some of the busier roads in the village. However, we believe that by maintaining a consistently clean environment, it discourages people from dropping litter in the first place. Impact People often comment on how clean Wheathampstead and its local roads are, and I think anyone that drives into London can see what a difference we make to the environment. Plans for Expansion We would like to develop an app or website to track the areas we have cleaned. This would help us monitor progress and raise awareness. To achieve this, we are reaching out to local community groups for support in planning and developing the app. If you’d like to get involved with The Big Clean , consider joining the Wheathampstead Wombles to make a lasting impact in your community. Click here to apply.

In this episode of our Volunteering Spotlight Series, we're talking to Hertfordshire Health Walks. They operate a free, volunteer led, countywide initiative which aims to encourage people of all ages and abilities to get outdoors, get more active and reap the benefits. You can apply for their roles here . Watch the full episode below!

Retail Volunteering: A Vital Contribution to the Charity Sector and Community Retail volunteering is an essential part of the charitable sector, offering a range of benefits to both the individual volunteer and the charity they serve. With retail operations playing a key role in supporting charitable causes, volunteers make a significant impact by helping to raise funds, raise awareness, and foster a strong sense of community. Why Retail Volunteering is Crucial for Charities The retail sector is a significant revenue generator for many charitable organisations. By volunteering in a retail environment, individuals contribute directly to fundraising efforts that support vital community services, research, and projects. Charity shops offer a space where pre-loved goods are sold to benefit various causes, and volunteers are at the heart of this operation. According to recent figures, charity retail raised around £300 million annually in the UK alone. That’s a considerable amount that goes directly toward funding essential programs, such as supporting vulnerable individuals, providing healthcare services, and promoting sustainability. In fact, without volunteers, many of these charity shops would simply not function at the capacity needed to drive such impactful change. Moreover, the retail sector provides a unique opportunity to connect with others in the community. Whether interacting with customers or fellow volunteers, it allows individuals to be part of a larger movement, knowing that their time and effort are making a positive difference. Retail’s Impact on the Charity Sector and Public Charity retail plays an indispensable role in the charity sector’s sustainability. It provides an avenue for many people to donate items they no longer need, which can then be sold to fund charitable work. Moreover, these shops often offer low-cost goods to the public, contributing to affordable shopping options for those in need. But the benefits go beyond financial contributions. Charity shops serve as hubs for social interaction and can increase public awareness of various causes. In doing so, they create a space for individuals to learn about the important work being done within the community. Five Retail Volunteering Roles Currently Available St Albans Lions club Retail Volunteer for Upcycling House at The Depot Shop Keech Hospice Care Retail Assistant Volunteer - Tring Cats Protection Shop Volunteer How You Can Get Involved If you're ready to make a positive impact, browse the available retail roles and sign up today. Your time and effort can help a charity thrive, supporting both the public and those in need across Hertfordshire. By getting involved in retail volunteering, you’re not only contributing to an essential service but also gaining valuable experiences that will benefit you and the people around you.

The Spotlight Series on our YouTube channel is a must watch for anyone interested in making a difference through volunteering. This series showcases the incredible organisations we work with, giving you an inside look at the amazing work they do and the volunteer opportunities they offer. You’ll discover a wide range of ways to get involved, whether you’re passionate about helping people, protecting the environment, or supporting local causes. It’s the perfect way to learn how you can contribute, hear inspiring stories, and find the right volunteer role for you. In this episode, we're talking to St Albans Lions Club. They operate through local clubs and their aim is to give back to the community via raising money for local charities and individuals or doing service projects. If you want to have fun, give something back to your community or make new friends you can apply for their roles here .

The Upcycling department at Garden House Hospice Care is a fantastic place to volunteer, offering a creative and rewarding way to give back. This initiative transforms damaged or outdated furniture into high-quality, unique pieces through sanding, painting, decoupage, and reupholstering. Volunteers of all skill levels contribute, learning new techniques while making a real impact. Depot Manager Natalie Read share below how crucial volunteers are to the department, bringing diverse skills and enthusiasm to every project. More than just an eco-friendly effort, upcycling helps fund vital hospice care while reducing waste. With a dedicated shop at The Depot in Letchworth and a strong sense of teamwork, it’s a welcoming and fulfilling environment for anyone passionate about sustainability, craftsmanship, and community. Can you tell us about the Upcycling department at Garden House Hospice Care and what kind of work you do there? The Upcycling Team take furniture donations which can’t be sold in shops as they are damaged or unfashionable and we sand, paint, decoupage and reupholster those items to make them beautiful. We also make bags and cushions from donated fabric. I have a team of 30 volunteers who all bring different skills - we have grown over the last four years from a team of three, starting off with a few pieces to compliment stock in our Hitchin shop, to now having our own upcycling shop at The Depot in Letchworth. Why is upcycling important for the Hospice and how does it contribute to the overall mission of Garden House Hospice Care? Upcycling means taking furniture donations that would otherwise go to landfill, which is extremely important for the environment. It also means that we create a unique, high-quality product for customers in our community, raising vital funds so the Hospice can continue to care for patients, their families and carers. Volunteers play a big role in charity work. How important are they to the Upcycling department and what kind of tasks do they help with? Our volunteers are important across all departments; in Upcycling specifically, we look for specialised skills like upholstery or painting. However, we do love volunteers who are flexible; many are happy to be sanding down a table one day, then helping curate homeware to compliment furniture in The Depot Shop the next! Our shop is open six days a week now, so our Upcycling volunteers are very busy making beautiful furniture during the week and then assisting customers on a Saturday. What skills or qualities make a great volunteer in the Upcycling department and do people need any previous experience to get involved? It does help if Upcycling volunteers have some experience in painting, sewing or fixing as it is quite a fast-paced environment, and we pride ourselves on our high-quality products. However, we also run workshops for people to learn new skills too. The greatest skills are those shared by all the volunteers across Trading including in the shop, online, sorting and van volunteers: an enthusiasm for the charity and an eye for a good quality donation. Can you share any memorable success stories of volunteers making a difference or a particularly special item that was upcycled? Wow, so many items spring to mind! I particularly like it when the team’s complimentary skills come together. We have had customers who want to furnish their whole houses in upcycled furniture, which is a great team effort, as we have to look out for suitable sizes and styles and then custom paint them. We had one client who wanted bedroom furniture and said we could be as adventurous as we wanted! Joanna, one of our very talented volunteers took this on and created an amazing bedroom suite out of Stag furniture with eclectic wallpaper, mismatched donated knobs and of course a little bit of gold. It was absolutely fabulous, and the customer was thrilled! Apply for a volunteer role at Garden House Hospice Upscaling House here .

Dedicated GoVolHerts volunteer Opal was recently recognised for her outstanding commitment and contribution in her roles with both GoVolHerts and North Herts & Stevenage Community Transport Scheme. Joining North Herts & Stevenage CVS after retirement and bringing three decades worth of exceptional organisational skills, attention to detail, and a genuine passion to both roles, Opal is an absolute gem! We were delighted to join with NHCVS colleagues to present Opal with a certificate of recognition and, thanks to a successful nomination to Room to Reward, a free hotel stay, recognising the significant impact of her volunteering in our community. Elwyn Williams, who has been a volunteer driver with North Herts & Stevenage Community Transport Scheme since March 2017, was also recognised with an award. Holding the record for the most transport bookings two years in a row, Elwyn completed over 236 bookings last year! A big thank you to all our amazing volunteers! About Room to Reward The charity Room to Reward recognises volunteers across the country quietly driving positive change in ways many of us take for granted. Transforming unsold hotel rooms from over 900 partner hotels into meaningful gifts for dedicated volunteers. Any organisation that relies upon volunteers can apply and nominate outstanding people. Find out how to nominate at https://www.roomtoreward.org/ Interested in volunteering with your local Community Transport Scheme? Browse our many Hertfordshire Community Transport opportunities North Herts & Stevenage Community Transport Scheme is looking for another admin volunteer, as well as drivers.

NYAS is a leading rights-based charity who provide advocacy and legal representation to children and vulnerable adults when important decisions are being made about them. Hear our volunteers story below: "Volunteering as an Independent Visitor for the National Youth Advocacy Service (NYAS) is a profoundly rewarding experience. My journey began with a desire to make a meaningful impact on the lives of vulnerable young people navigating the complexities of the care system having worked in this area over 10 years ago. For nearly three years I have been supporting one young person, I have seen them grow and become a young adult. Supporting them through the challenges of moving foster homes and schools. Every 4-6 weeks we get together and have fun, whether going to the cinema, out for food, bouldering or just going for a walk. All these activities have allowed us to build a genuine connection, providing a reliable and trusted presence in their life, they feel comfortable to share and ask questions. It is wonderful to be part of their life. Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals. The experience has not only positively influenced the young person I support but has also fostered my personal growth. Understanding the nuances of the care system and advocating for the rights of these young people has expanded my empathy and deepened my commitment. Ensuring I am a consistent and positive presence in the life of the young person I support continues to be a source of inspiration for me, my family and my friends." Feeling inspired? Why not apply for a mentor role at NYAS .

Triangle Community Garden: Volunteers Needed to Keep This Vital Space Thriving Nestled in the heart of Hitchin, Triangle Community Garden is more than just a green space—it’s a place where people come together to learn, grow, and connect. Throughout the week, the Triangle Garden runs Growing Ability, a therapeutic horticulture project for people with support needs, Tuesdays to Thursdays. On Fridays and weekends, it opens its gates to the public, inviting local people to cultivate and care for its community nature gardens in Ransom's Recreation Ground. However, to keep this invaluable resource thriving, the garden urgently needs more volunteers, particularly for their mid-week activities. Why Volunteers Matter Volunteers are essential to the garden’s success. They support staff in running its Growing Ability sessions, and with general upkeep of the gardens, helping to ensure that everyone who visits can enjoy a fulfilling and educational experience. If more volunteers step forward, the garden could expand its weekday Growing Ability sessions, allowing even more people to benefit from its therapeutic activities. In addition to general volunteers, Triangle Community Garden is also looking for two new trustees to help guide its future. What They Need The garden is looking for friendly, reliable volunteers who don’t mind a bit of chilly weather and enjoy helping others. Ideally, volunteers can commit to coming every week, but the garden also maintains a volunteer bank for those who can help on a less frequent basis. No prior experience is necessary—just enthusiasm and a willingness to get stuck in! Meet Sarah: A Volunteer Making a Difference Sarah, a local resident and recently retired paediatric nurse, found her volunteering opportunity through GoVolHerts a few months ago. With a love of gardening and a desire to try something new, she was excited to join Triangle Community Garden’s Wednesday afternoon sessions for adults with support needs. Each Wednesday from 12:30 to 3:00 pm, Sarah assists the staff by helping with gardening, craft or cooking activities, and providing general support. She receives a session plan in advance, so she knows what to expect, but there’s no prep required—just a willingness to lend a hand. By simply being there, Sarah helps the staff offer more activities, such as taking participants on walks. Through this role, Sarah has formed strong connections with the project's participants. She finds it incredibly rewarding to see them grow in confidence, become more active in the group, and develop their skills. Despite her background in a caring profession, she had no prior experience working with adults with learning disabilities, and she has found this new experience both enriching and enjoyable. Holly’s Story: A Participant Thriving in the Garden Holly has been attending the garden’s courses for a long time and absolutely loves it. While she enjoys all aspects of the program, she has taken a particular interest in helping new students settle in. She also plays a key role in preparing for the Growing Ability plant stall day, held on the first Thursday of each month. Recently, Holly has developed a keen enthusiasm for wellbeing and healthy eating, an interest sparked by another participant. Since embracing a healthier lifestyle, she has even lost weight and now actively encourages others to stay active and eat well. The session leaders have noted a huge boost in Holly’s confidence—she has gone from being reserved to sharing health tips with fellow participants. Get Involved Triangle Community Garden is making a real difference in people’s lives, but they need more volunteers to keep going. Whether you can commit to a regular slot or just help occasionally, your time and effort will be greatly valued. If you’d like to get involved or learn more about their roles click here .

Safe Space Mentoring is available to 11-19 year olds across Hertfordshire in year 7 -13 (up to 25 years for those with learning difficulties and/or disabilities). The aim of the Mentoring programme is to equip the young person with the necessary skills to make informed and positive choices in their lives. It is made clear to the young person that mentoring is a positive step and not as a result of them doing anything wrong; mentoring is voluntary. Case Study: Jamie and Oliver (names have been changed for confidentiality) Oliver was referred to Safe Space mentoring by Carers in Herts in October and started working with his mentor, Jamie in November. Oliver is a young carer for his mother who has severe mental health problems as well as a learning difficulty. Oliver’s father has no contact, and the only family live many miles away in a different county. Oliver has not been in school for 10 months having experienced severe bullying in his previous school. There were no other professionals involved. He was waiting for a school place at another school at the time of the referral but this has not been offered. Oliver said he wanted a mentor so that someone could understand him, have someone to care and someone he could feel comfortable with. The referrer wanted him to have a break from his caring role. Oliver engaged well with his mentor from the very beginning and has been reliable and open to suggestions. Oliver has coped well with lots of disappointments throughout the time we have been working with him, including his place at a new school being withdrawn and his application for a special college being rejected by the SEND panel. He has been open about his desire to return to school but realistic about his ability to cope in a mainstream setting. His mentor has been able to support him with some aspects of learning by, for example helping him to access the local library and go though some maths questions with him. He has also written a letter of support for the school placement appeal, having got to know him and his needs well over the course of the last few months. As well as supporting Oliver with not being in school, Jamie has also encouraged him to get out of the house. Oliver and his mum hardly leave the house, and Oliver is quite nervous about meeting other young people due to previous bullying incidents. The mentor has gone on dog walks with him and it seems, also provided some informal dog training! Oliver is still not confident at leaving the house and needs quite a lot of support with this aspect of his life. Oliver said: “Walking the dog has built my confidence, I’m much happier and a large part of this is due to Jamie.” Feedback from Oliver’s mother: “After Oliver speaks to Jamie he’s in like a bubble floating in the air. We call Jamie our human angel” For all available roles at Safe Space click here .

Step into a leadership role that makes a real impact! As a trustee, you’ll help guide decisions, support growth, and shape the future of your organisation. Learn more about what it takes to be a trustee from Loretta Anderson who works at Community Action Dacorum.

Valentine’s Day is a time for love and connection, but not everyone has someone to share it with. This year, why not spread kindness by volunteering as a befriender? Learn more about what it takes to be a befriender from Sonia Evans who works at Watford & Three Rivers Trust , one of our partners. A small act of friendship can make a big difference in someone’s life. Are you ready to become a befriender? Browse all available roles here .

Caudwell Youth: Volunteer Case Study Caudwell Youth mentors at-risk young people aged 11-24 years into new futures. Founded in 2022 by four co-leaders with experience of charity-led mentoring provision and philanthropist John Caudwell. They are determined to ensure that the needs of at-risk young people are properly addressed. We talked to Alison Crook, a volunteer mentor at Caudwell Youth who has been supporting Luke. Luke has been part of the Caudwell Youth Collective – a group made up of young people across all our areas that support the charity vision, they get to have input on lots of areas from marketing to being on the interview panel for our next CEO. What Prompted You to Become a Volunteer Mentor? My plan, when I was able to reduce my regular workload, was to put something together to persuade large corporations to provide some sort guaranteed training apprentice for 3 years to care leavers and to contribute to purpose built care leaver flats in which to reside whilst they were under apprenticeship, with support, afterwards, to move forwards. This young person volunteering, I thought would give me better insights into the issues surrounding care leavers and the support that is necessary. It is doing just this! How Often do You Volunteer for Caudwell Youth? Every week I meet with my allocated mentee face to face, with additional contact via messaging in between. How has Volunteering Changed You? Volunteering has provided better insights into the challenges that young people face leaving the care system and has demonstrated the inadequacies of the state support that on the face of it, should work, but because of the way it is set up, and lack of funding, fails to deliver. Also, accepting that small wins are OK and a step in the right direction. What is the Best Thing About Volunteering? It is a great way to “give something back” to society. Seeing small improvements and someone developing more independence. Meeting new people with different experiences. What Would You Say to Someone Considering Volunteering? If you have an interest in supporting young people and can devote some time, just do it! Finally, Would you Recommend Volunteering to Others? Definitely – everyone should do something in life to “give something back” to society. You can find Caudwell Youth mentoring opportunities here .

Discover Mentoring Opportunities with GoVolHerts At GoVolHerts, we connect passionate individuals with meaningful opportunities to make a difference. Mentorship is a powerful way to give back, and our platform offers a diverse range of mentoring roles across Hertfordshire, tailored to your skills, interests, and availability. Mentoring goes beyond offering advice; it’s about unlocking potential, providing encouragement, and guiding others through challenges. Whether you're helping a young person take their first career steps, supporting a job seeker in refining their skills, or mentoring a small business owner, your time and expertise can create a lasting and transformative impact. Some of the fantastic organisations currently recruiting for mentoring roles through GoVolHerts include: MCR Pathways : MCR Pathways is a national, award-winning volunteer mentoring charity. Their vision is for all young people to have equal educational outcomes, career opportunities and life chances. One YMCA : Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance. One Million Mentors : Their aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. Caudwell Youth : Caudwell Youth mentors at-risk young people aged 11-24 years into new futures over a period of 2 years. Many of these roles offer flexible arrangements, including virtual mentoring, enabling you to make a difference in a way that fits into your lifestyle. To find mentor roles, visit our Opportunities page and type "mentor" in the search field.

Volunteering isn’t just about helping others; it’s a powerful way to grow, connect, and make a lasting impact. Whether you’re mentoring young people, supporting a charity, or participating in community projects, volunteering benefits both you and the world around you. Improve Mental Wellbeing Helping others has been shown to reduce stress and boost happiness. The sense of purpose and fulfillment that comes with volunteering can enhance your mental health and leave you feeling more connected to the world around you. Make a Difference Locally Volunteering gives you the chance to address important issues in your community. At GoVolHerts, we make it easy to find volunteering opportunities that match your interests, helping you contribute where it matters most. Build Relationships and Networks When you volunteer, you meet like-minded people who share your passion for making a difference. These connections often turn into lasting friendships and valuable professional networks. With GoVolHerts, you can connect with organisations and other volunteers across Hertfordshire, creating a strong community of change-makers. Enhance Skills and Boost Your Career Volunteering is an excellent way to gain practical experience in areas like befriending, mentoring, fundraising, trusteeship, and more. These skills not only enhance your CV but also make you a more adaptable and empathetic professional. Through our website, you will find diverse roles that align with your personal and career goals. Get Started with GoVolHerts Ready to make a difference? Join our Virtual Volunteer Fair on 22nd January, sign up here!

At GoVolHerts, we love shining a spotlight on the amazing organisations that make Hertfordshire such a special place. One of our newest members, Good Vibrations , is a recently formed Community Interest Company (CIC) dedicated to providing a safe, welcoming space for those in need, offering not just warmth and nourishment, but also the chance to explore music as a path to personal growth and wellbeing. Good Vibrations takes donated musical instruments, repairs them where necessary, and creates opportunities for individuals to learn and connect. From music lessons to shared meals and skill-building, this innovative group is doing incredible work to uplift the community. Since joining the GoVolHerts platform, Good Vibrations has been able to expand their reach and attract more volunteers to support their efforts. Ryan, their CEO, shared his experience with us: “GoVolHerts has really been useful in finding both short and long-term volunteers, which is really hard to come by. It seems we have had more of an interest from hobbyists, part time players and people who simply want to share the skills they've spent time learning, which is exactly what we want. We have had around 10 applicants so far, some cannot make our time slot but most are flexible enough to come and help out. We’ve posted all kinds of roles from cafe helper, to raffle prize gatherer, to music teacher. I do hope GoVolHerts continues to grow and help other groups as it has us." Ryan also highlighted the transformative power of their work: “From kind-hearted volunteers to experienced musicians, we take pride in offering a non-judgemental, positive outlook because any situation, no matter how bad, can be made better in some way.” You can read more about the opportunities available at Good Vibrations here . Join GoVolHerts and Make a Difference Good Vibrations is a shining example of what can be achieved when community members come together with purpose and passion. If you’re an organisation looking to connect with enthusiastic, skilled volunteers, why not join the GoVolHerts platform? Click here to join GoVolHerts as an organisation. We’re also hosting a Welcome Event for new organisations this January . Don’t miss this opportunity to learn how to maximize your impact with GoVolHerts. Sign up for the Welcome Event here. Let’s continue to grow and support the incredible work being done across Hertfordshire!

Thank you for your interest in volunteering this Christmas period. GoVolHerts is a project that supports volunteering in Hertfordshire via the GoVolHerts.org.uk platform. We promote some seasonal opportunities on the GoVolHerts platform, but these can be limited as many organisations who are active at Christmas have regular, repeat volunteers and recruitment for Christmas volunteering often happens well in advance of the festive period. Do keep checking our website in case new opportunities are posted, using these links: Volunteer in your community | GoVolHerts  (Christmas) Volunteer in your community | GoVolHerts  (Santa) You can narrow down by geographic area etc. We find there are not many opportunities promoted on GoVolHerts for Christmas day itself. Here are some other links which could be worth looking into: St Albans (Bricket Wood) Open Door Christmas volunteers required at Open Door! - Opendoor Oxfam Oxfam looking for volunteers in Watford this Christmas Salvation Army: Christmas Volunteering | The Salvation Army Volunteer | The Salvation Army http://stevenage-vineyard.co.uk/compassion/foodshed/ https://feedupwarmup.co.uk/ and other local food projects. Organisations on the link below may be looking for support (or try checking with other districts): https://www.north-herts.gov.uk/food-providers-north-herts Local Rotary clubs There are also non-local roles such as Christmas volunteering opportunities | Crisis UK The Christmas Dinner — The Gold From The Stone Foundation We hope this is of help and we wish you the very best with your volunteering. Do consider volunteering in 2025 if you can find a few spare moments. We’re sure you’ll find a great opportunity on GoVolHerts. Thank you for your commitment to help in your community!

We are proud to announce the release of our heartfelt film celebrating International Volunteers Day on Thursday December 5th, 2024. The film celebrates the transformative power of volunteering, highlighting the stories of local volunteers and offering an intimate look at how giving back through small acts of kindness can have a big impact on communities. Volunteers are the backbone of countless organisations, a theme brought to life in this film, through interviews and real-life stories. It sheds light on the invaluable contributions of volunteers, showcasing how small acts of kindness can make a significant impact on local communities. The film features four remarkable local organisations supported by these volunteers: Garden House Hospice , Hitchin Pantry , CHEXS and British Schools Museum . The volunteers featured work across a range of roles, from providing end-of-life care at hospices to tackling food access through community pantries. The interviews reveal the personal rewards of volunteering, with contributors reflecting on how it strengthens their connection to their community. GoVolHerts offers a free platform for charitable organisations to showcase their volunteering opportunities and events, enabling prospective volunteers to connect directly with over 400 charities. Find YOUR volunteering moment and sign up for our Volunteer Fair taking place on 22nd January 2025!

Hertfordshire volunteer stories: Louise Garden House Hospice

We're celebrating and promoting the work of Hertfordshire's trustees.

Every November, befriending services and supporters from across the UK and beyond come together to recognise befriending and the positive impact it has in our communities. This year marks the 12th Befriending Week and we are so excited to celebrate with Hertfordshire Volunteer Managers and Befrienders! But what is Befriending? Here's what the Befriending Network say: Befriending is a relationship supported by an organisation to enable meaningful connections. It is a planned social interaction which can take place in a 1:1 or small group settings. Befriending might be: Face-to-face befriending, taking place in the home or community. Distance befriending, including telephone and video calls, letter writing, and gaming. Befriending can be diverse in its delivery but shares a common goal of enabling meaningful connections. This connection can be between people with shared or different life experiences. Befriending will achieve positive outcomes and prevent negative ones, for individuals and communities. Befriending reduces loneliness and social isolation by increasing connections. The befriending relationship has boundaries. This begins with an organisation matching individuals together and then providing ongoing support to both befriender and service user. The befriending relationship will be monitored by the organisation and supported at all stages, including managing the ending. The befriending relationship is nurturing, enriching, and trusting. Befriending is predominantly provided by trained and supported volunteer befrienders. Befriending Networks estimate that in 2024 over 85,000 people have been supported by nearly 30,000 befrienders. These befrienders give well over 1 million befriending hours a year, making an enormous difference in people's lives. A huge 'THANK YOU!' to these amazing volunteers! “We know that befriending changes lives and strengthens communities. We hear of life changing stories of human connection, made possible by dedicated volunteers, compassionate coordinators, and resilient befriending services. Befriending benefits the health and wellbeing of individuals, increases social connection, and adds value to people’s lives.” – Susan Hunter, CEO, Befriending Networks Could you be a befriender? Are you… Interested in other people? A good listener? Reliable? Able to give a small amount of time regularly? If this is you, befriending could provide you with friendship, access to a range of different activities, increased self-confidence and even a new direction in life! Discover opportunities to become a befriender at the link below.

ParkPlay is a simple community-focused initiative that transforms your local green spaces on Saturday mornings into vibrant community gatherings. Taking place every Saturday from 10:00 AM to 12:00 PM, ParkPlay offers two hours of free fun in parks and open spaces across the country. Here in Letchworth, Jackmans ParkPlay, invites residents of all ages to rediscover the joy and life-changing power of play. Supported by Sport England, Hertfordshire County Council and the Herts Sport & Physical Activity Partnership, Jackmans ParkPlay is part of a larger mission to promote physical activity and community engagement. The event encourages families and individuals to come together, enjoy our beautiful green spaces, and engage in a variety of informal games and activities. Focused on short games and playground fun for the whole family, ParkPlay creates an inclusive environment where everyone, regardless of age or ability, can participate and have fun. However, the magic of ParkPlay would not be possible without the dedication of its volunteers. At the heart of every ParkPlay session is a team of passionate individuals who bring energy, enthusiasm, and a genuine love for their local communities. These volunteers work alongside a qualified ParkPlay leader to help set up games, encourage participation, and ensure that everyone feels welcome. Their efforts are crucial to creating the positive, inclusive atmosphere that makes ParkPlay so special. Volunteering at ParkPlay can be a deeply rewarding experience, as described by Ian Lalite, a regular volunteer at ParkPlay. “Volunteering at ParkPlay on Saturday mornings has been incredibly rewarding for my wife and me,” Ian shares. “It’s a wonderful opportunity to spend quality time together as a family, and we love how it brings us closer to our community. The environment is welcoming, and we’ve had the chance to meet new people, forging friendships with others who share our values. Plus, the physical activities involved provide us with some much-needed exercise, making our weekends productive and fulfilling.” Ian’s experience highlights the multiple benefits of volunteering at ParkPlay. Not only does it offer a chance to give back to the community, but it also provides an opportunity for personal growth and connection with other families in your local area. Volunteering at ParkPlay allows individuals to build new relationships, stay active, and contribute to the well-being of their community. For those interested in making a difference, volunteering at your local ParkPlay is a perfect opportunity. Whether you’re looking to meet new people, spend quality time with your family, or simply enjoy the outdoors, ParkPlay offers a unique and fulfilling way to get involved. Join us on your Saturday morning and experience firsthand the joy of playing, moving, and connecting with your community. For more information contact Adam Nnochiri at [email protected] or visit the ParkPlay website on https://park-play.com/

The Letchworth Garden Shed lends out tools, games, appliances, baking equipment, and all sorts of kit for a nominal fee, so everyone can do more without buying more. They are busier than they expected they'd be! They're now looking for new 'Shedders' to help them run their library of things. Libraries of Things are, essentially, a way of sharing more and wasting less, as a community. It's been a steep learning curve since they opened last August, but they've been thrilled (if slightly overwhelmed) by the uptake. They're looking for more people to join the team and keep this growing resource running smoothly. Their Shedders run the Shed during opening hours, processing returns, issuing loans, giving DIY advice here and there, and explaining the libraries of things concept a lot (it's a new but growing movement in the UK). They run all sorts of making-, mending- and skills-workshops as well, which the Shedders help out with. There's also quite a lot of tea, both making and drinking, involved! If you're interested, get in touch and they can set up a couple of no-strings 'taster sessions', for you to come along and get a feel for the place and how things run.

At Garden House Hospice Care, we are passionate about reaching more people earlier in their journey to receive our support and care, giving them the confidence to live well and enjoy life to the fullest. Our Wellbeing Hubs help us to achieve this aim. We have a number of weekly hubs which are run by our amazing Compassionate Neighbours, where all are welcome to join us for some seated exercise, a cup of tea and a chat, meet new people and get some support and advice. We know that transport can be such a barrier for people being able to access our services, so we now offer a transport service to those who wish to attend our Wellbeing Hubs. We are looking for Drivers and Chaperones to transport Community Members from their home to a hub and then return them home at the end of the session, using our own minibuses. Full training, a schedule and route will be provided. Tom is one of our long-standing volunteers, who is also a Compassionate Neighbour and has now joined our team of minibus drivers and chaperones. He kindly took some time to answer some questions about why he applied to volunteer for the Transport Team and would recommend this role to others. What prompted you to join the Garden House Hospice Care Community Transport Team? I had seen the great benefits which people receive when attending our hubs and wanted to play a part in ensuring that they can attend if transport is a challenge. How often do you volunteer for the Garden House Hospice Care Community Transport Team? I have been volunteering with the transport team for 3 months, for one session of about 2 hours per week. What is the best thing about volunteering? It is a great way to “give something back” to society. Each day is different, you meet a wide range of people, learn new skills and are supported at all times by the friendly and helpful team members. Finally, would you recommend volunteering to others? Definitely – in addition to “giving something back” to society, it exposes you to new experiences, a lot of fun and fulfilment. Volunteer Drivers need to be aged 21 or over and have had a driving licence (with no endorsements) for at least 2 years. Chaperones need to be aged 18 or over and be physically able to assist people on and off the minibus. For both roles volunteers need to be friendly, reliable and punctual. If you are interested please click the button below, or call Volunteer Services at Garden House Hospice Care on 01462 679540 Option 6

Jenny Burrows has volunteered at Isabel Hospice for five years. She first worked at the hospice helping the volunteer engagement team at head office, creating name badges for volunteers and supporting general office duties. After lockdown she moved to the Isabel Hospice Living Well hub at Hall Grove and has been there ever since. Jenny currently supports the Art group, FAB group and Neurological group and operates the Reception desk at Living Well. Jenny is also a compassionate neighbour, attending regular coffee mornings, connecting with different people and playing games over tea and plenty of cake! Jenny answers some questions about her volunteering journey: Why did you decide to start volunteering? After recovering from a long illness I needed to regain my confidence and a friend recommended applying to Isabel Hospice as a volunteer. I had a bit of experience working in a care home as an activity assistant before this and was looking for a new challenge. How often do you volunteer for Isabel Hospice? This varies throughout the year. Currently, I help out on Tuesdays (compassionate neighbours), Wednesdays (FAB group) and once a month on a Thursday ( Neuro Group). How has volunteering changed you? I feel like I have gained more experience meeting and talking to different people and this has helped me become more confident as a person. What is the best thing about volunteering? I always go home feeling happy that I have made a difference and helped to brighten people’s day with my companionship. What would you say to someone considering volunteering? Go for it, meet new people, learn more skills and make new friendships. It also gives you the chance to make a difference to other people’s lives as well as your own. Finally, would you recommend volunteering to others? Yes I certainly would. Volunteering can be hard at times but also very beneficial. When you are volunteering you get to meet a variety of different people, both young and old. The staff at Isabel Hospice are always there if I need anything and it’s a pleasure being part of a wonderful team and I would not want to volunteer anywhere else. Feeling inspired? Join our Virtual Volunteer Fair on 22nd January, sign up here !

A beautiful story about one volunteer's growth from their first days volunteering, to now, where they offer therapeutic support, fundraising and gardening skills, through her blossoming volunteer journey. Hear Peta's story about volunteering with Growing People . "When I was approaching retirement, I started looking for local opportunities to meet people, learn new skills and hopefully do something positive. I happened to go to a gardening related event in Letchworth and got chatting with a lady from Growing People. I read the leaflet she gave me, and this charity seemed to meet a couple of items on my wish list. I asked if they needed volunteers, and when I heard that they did I decided to get in touch when I had finished working. This was in 2018, and I started volunteering in the summer. I was not confident of being any help, so to begin with I remained with the group who were doing general maintenance tasks while I learned about the site and the charity. I did general weeding, cutting back, planting, tidying and digging. Also I helped with raising and nurturing the herb plants that we sell to the public on site or at local events. Later that year I was offered the chance of training for a Gardener support role, and I began volunteering during one of the Therapy sessions. Here the focus is on the Gardeners we work with. We support their therapeutic goals by helping them to develop their plots; sowing seeds with them and helping them grow their chosen flowers or vegetables to pick or harvest later in the season. We also get to know them and encourage communication and teamwork and sharing plants and harvests. It's great to see how these activities help the Gardeners to gain in confidence. When asked what I get from my volunteering at Growing People I always feel a little selfish as it’s not about me, but in truth I get a vast amount of satisfaction from my time here. I am out in the fresh air come rain or shine, in a wonderfully wild and green space. I get the chance to meet and socialise with other volunteers, the Gardeners and the Horticultural Therapists. I have made good, lasting friendships, and laughed a lot! Oh, and I do some gardening along the way too." If Peta's story has inspired you and you would like to volunteer with Growing People, check out their volunteering opportunities on their GoVolHerts profile

Baldock Young at Heart Club is a small friendly social club for older community members from in and around Baldock. They're looking for musicians, entertainers, or singers to perform for their members for a small fee or donation. The club runs once a month, every second Wednesday, from 2pm - 4pm in the Baldock Community Centre. It is staffed entirely by volunteers and their members pay a small fee to attend, so there are limited funds. They recognise the importance of connection and entertainment can uplift, spirits, bring joy and help overcome feelings of sadness and loneliness which some older people experience. If you are interested in supporting the group and bringing your musical talents to entertain and delight, please contact Karen Ellington on 07814516436 The club is also open to new members. For those living in Baldock with mobility issues, there is a community bus which can pick up and drop home for a small fee. Unfortunately they don’t have any qualified carers so they can only host non-dementia or non-independent community members unless a carer can come with them (they would not charge the fee to carers). They look forward to hearing from anyone interested in joining them either as a member or entertainer.

Almost 4 million people in the UK experience chronic loneliness, which can lead to other mental health issues and isolation and this can get worse with older age. There are organisations across the county looking for volunteer befrienders who can visit people in their own homes, or at social clubs, and provide effective support for children and young people, families, people with mental ill-health, those with learning disabilities, and older people. Befriending can also help reduce the burden on statutory services which people may mistakenly use as they seek social contact. Befriending offers a supportive, reliable relationship by connecting a volunteer befriender to socially isolated individuals. So, if you're a good listener, you're reliable and you love a natter over a cuppa, why not spend a few hours a week helping older people feel less alone? If this is you, befriending could provide you with friendship, access to a range of different activities, increased self-confidence and even a new direction in life! Age UK Hertfordshire are seeking befrienders in Stevenage, Letchworth and surrounding areas. Apply now and you will be matched with an older person, providing friendship and sharing news, views and interests. As a Visiting Scheme Befriender - you will regularly visit an older person in their own home, perhaps for a cup of tea and a chat. See befriender opportunities with Age UK Hertfordshire

To prepare for Volunteer's month, we wanted to share some insights into the value of volunteers and why people are motivated to volunteer in their communities. In every community, volunteers form the lifeblood of countless charities and organisations. Their dedication and selflessness empower initiatives that might otherwise struggle to succeed. Volunteers bring invaluable skills, passion, and energy, making a profound impact on the lives of individuals and the health of entire communities. Without their contributions, many essential services and programs would be unsustainable, that's why GoVolHerts is dedicated to support volunteers and organisations to connect together. Why are volunteers so valuable? Their efforts extend beyond mere manpower. Volunteers offer fresh perspectives, innovative ideas, and a genuine commitment to causes they care about. They help organisations save costs, allowing more funds to be directed towards critical missions. Additionally, the presence of volunteers enhances the credibility and reach of charities, fostering greater community engagement and support. Why do people volunteer? Here are five compelling reasons: Personal Fulfillment : Many people find deep satisfaction in giving back to their communities. The sense of accomplishment and joy derived from helping others can be a powerful motivator. Skill Development: Volunteering offers a unique opportunity to learn new skills or refine existing ones. Whether it's leadership, communication, or technical skills, volunteers can gain valuable experience that enhances their personal and professional growth. Social Connections: Volunteering is a fantastic way to meet new people and build lasting relationships. It creates a sense of community and belonging, connecting individuals with similar passions and values. Career Advancement: For many, volunteering can be a stepping stone to career advancement. It provides networking opportunities, enhances resumes, and sometimes leads to job offers within the organisation or related fields. Making a Difference: Above all, the desire to make a tangible difference in the world drives many to volunteer. Knowing that their efforts contribute to meaningful change and positively impact lives is a powerful incentive. Thank you for being part of our volunteer community. Your dedication and passion are what make our shared mission possible. Together, we can continue to drive positive change and support those in need. Have you signed up for a free account with GoVolHerts? Start your volunteering journey today!

The Hertfordshire Volunteer Fair and Big Help Out Event organised by GoVolHerts returned to Hitchin Market Place, on Friday 7 June with almost 30 charities and organisations represented. Each year, The Big Help Out runs a national campaign that champions volunteers and highlights their positive impact. This event coincided with Volunteers’ Week celebrating its’ 40 th Anniversary. The sun came out and many people stopped by to chat to stallholders about their charity work and how to get involved as volunteers. One stallholder had over 60 people interested in becoming a volunteer, and many others were encouraged to look at the opportunities to further their career choices or gain work experience. Take a look at some of the photos from the event on Google Drive We were visited by local dignitaries including the Deputy Lieutenant and The High Sheriff of Hertfordshire. They each spent several hours speaking to each stallholder, we really appreciated their time and dedication to spend time at our event. We also would like to extend a huge thank you to the Town Rangers at Visit Hitchin, who helped with setting up stalls, and supporting us throughout the day. Stalls included: Barnardo's Blind Veterans UK Celtic Harmony CPRE Hertfordshire, The Countryside Charity Essex & Herts Air Ambulance Garden House Hospice Care GoVolHerts Groundwork East HCC Shared Care Hertfordshire Gardens Trust Hertfordshire Mind Network Herts Sport and Physical Activity Partnership Hitchin Pantry MCR Pathways Mind in Mid Herts North Herts & Stevenage Community Transport Service NSPCC NYAS - National Youth Advocacy Service ParkPlay (Active in the Community CIC) Pets in Need Herts Reach Out Riding for the Disabled RNLI St John Ambulance Stand-by-me Bereavement Support The Red Shed The Triangle Community Garden Turning Point GoVolHerts is a free one-stop hub for volunteering in Hertfordshire which supports people in finding their ideal volunteering opportunity by connecting them with 610 volunteering opportunities with over 380 charities via their website www.govolherts.org.uk . It is a project funded by Hertfordshire County Council and operated by North Herts and Stevenage Community Voluntary Service. This event has been made possible by the support of Visit Hitchin.

Designed for Chief Executives, organisers and leadership representatives of VCFSE groups which are based or work in North Hertfordshire. Leadership representatives of infrastructure organisations, funders and statutory agencies that work with the VCFSE sector operating within the North Hertfordshire district. Discover more about the event and register your place

Herts Inclusive Theatre (HIT) is a charity with a mission to make theatre inclusive to all. Running weekly sessions for children, teens, and adults during term time, HIT operates across five locations in Hertfordshire and one in North London. Volunteering with HIT could see you helping to run sessions that include drama games, script work, and devising, or you could be helping to stage a performance at venues such as The Old Town Hall or the Gordon Craig Theatre. We’ve put on productions of Hairspray, Grease, and shows written by the participants themselves in recent years, just to name a few. All our sessions and performances are designed to be accessible and inclusive so anyone and everyone can join in – including you! HIT would welcome volunteers at any of our locations: Watford, Stevenage, Hertford & Ware, Harrow, and Borehamwood, but we are currently in particular need of volunteers for our Hemel Hempstead group, which runs on a Saturday morning. To be a volunteer with HIT, you need to be enthusiastic, empathetic and share our love for making accessible theatre. We will provide you with all the training you’ll need. If this sounds like something you’d be interested in, contact [email protected] . If you’d like to learn more about HIT, visit our website: https://hit-theatre.org.uk/ or go to our GoVolHerts Profile page

"We are delighted to launch our new Hertfordshire Health Walks May – August 2024 Timetables. There are more than 100 walking opportunities listed, including many walks for people who are unaccustomed to walking or who are returning to exercise after illness or injury. And, for those working or just busy on the weekdays, we have several summer evening walks and our wonderful Sunday walks programme in Dacorum. As some walk information may have changed (i.e. starting points, day, time or grade etc), please be sure to check the timetable for any minor changes to the walks. All our walks are FREE and are graded between 20 to 30 minutes (First Steps) and up to 90 minutes (Grade 4) unless otherwise stated, whilst Grade 4+ progression walks can however last up to 2 hours. Don't forget, you can register online or turn up 15 mins before your first walk to complete a New Walker Form. We are also always looking for more volunteers to join our wonderful volunteer teams across all of the walks. So if this is something you are interested in, please do let us know. The more volunteers we have, the more different graded walks we can bring in to suit a range of abilities. Our next training is on the 10th June in Hemel Hempstead. If you would like any more information about the walks or volunteering, please call us on 01992 555888, Monday to Thursday 09:00 to 14:00, or email [email protected] We look forward to seeing you on your next walk with us. All the best Claire, Kim and Marie" The Health Walks Team

We are very fortunate to have some amazing volunteers who dedicate their time to support our mission. Alex has been volunteering as part of his Duke of Edinburgh Award… “I'm Alex, a 16-year-old who's passionate about lending a helping hand and connecting with people. My journey with volunteering began when I was just 14, participating in the Duke of Edinburgh's Award (DoE) at Willow’s Welwyn Garden shop. At first, stepping into the world of volunteering was a bit daunting for me, but I quickly embraced the challenge. Jumping right into meeting people and learning the ropes of customer service, I found myself thriving outside of my usual comfort zone. Now, at 16, I'm comfortable working the till and assisting customers with a smile. Volunteering here has been an incredible opportunity not just to give back, but to grow personally too. One of the highlights of my time here has been building a close working relationship with Jan, a fellow volunteer. Jan's guidance and support have been invaluable in my journey, and I'm grateful for the opportunity to learn from her experience. I particularly enjoy working alongside Jan, sorting through the books. There's something satisfying about organising and categorising them together. During my shifts, you'll often find me sorting books, DVDs, and hanging clothes. I dedicate two hours every Saturday to contribute to the shop's mission. Volunteering has really boosted my confidence and broadened my horizons. It's incredible how much I've grown in just a short time. From starting as a bronze-level participant to reaching gold status for my DoE Award, it's been an amazing journey of growth and learning. Outside of volunteering, I'm into music, especially playing the flute. But my real passion lies in making a difference and being friendly and helpful wherever I go. Volunteering here isn't just about the present; it's an investment in my future. Every day teaches me something new and adds value not just to the shop, but to my own personal and professional development. I'm excited to keep growing, making a difference, and spreading positivity wherever I can. If you're ever around Welwyn Garden City, come in and say hi!” We’re always looking for new volunteers, so please do take a look at our latest volunteering opportunities on www.willowfoundation.org.uk/volunteer #Volunteering #DukeOfEdinburgh #willowvolunteers

Read all the latest news, updates and information from GoVolHerts and across the county Register to attend our Virtual Volunteer Fair on 25th April, or if you're an organisation, you can sign up for our free Best Practice training sessions. Plus a date for your diary - 7th June 2024 - the Hertfordshire Volunteer Fair is back in Hitchin Market Place, in collaboration with The Big Help Out, plus we celebrate 40 years of Volunteers Week! Read on!

In this Month's edition, find out about upcoming events, spotlighted opportunities, Volunteer Stories and news from our partners across Hertfordshire. Read the March Newsletter here

Ali Crook is a Volunteer Mentor for Caudwell Youth, and she took some time to answer some questions about what inspires her to support them. What prompted you to become a Volunteer Mentor? My plan, when I was able to reduce my regular workload, was to put something together to persuade large corporations to provide some sort guaranteed training apprentice for 3 years to care leavers and to contribute to purpose built care leaver flats in which to reside whilst they were under apprenticeship, with support , afterwards, to move forwards. This young person volunteering, I thought would give me better insights into the issues surrounding care leavers and the support that is necessary. It is doing just this. How often do you volunteer for Caudwell Youth? Every week I meet with my allocated mentee face to face, with additional contact via messaging in between. How has volunteering changed you? Volunteering has provided better insights into the challenges that young people face leaving the care system and has demonstrated the inadequacies of the state support that on the face of it, should work, but because of the way it is set up, and lack of funding, fails to deliver. Accepting that small wins are OK and a step in the right direction. What is the best thing about volunteering? It is a great way to “give something back” to society. Seeing small improvements and someone developing more independence. Meeting new people with different experiences. What would you say to someone considering volunteering? If you have an interest in supporting young people and can devote some time, just do it! Finally, would you recommend volunteering to others? Definitely – everyone should do something in life to “give something back” to society. You can find out more about volunteering for Caudwell Youth, but visiting their profile on GoVolHerts

GoVolHerts Virtual Volunteer Fair 28 Feb 2024

Last year we experimented with short-term volunteering at Wimpole to bring in enough people to keep the House open over the Christmas holidays, one of our busiest periods. We created the new role of Christmas Experience Volunteer, which was similar to our standard House Experience Volunteer role, but limited to the five-week period between 25 th November and 1 st January. While all volunteers are of course free to stop volunteering if they decide it is not for them, we wanted to see if explicitly stating that it was a short-term role would encourage people to try it, even if they were not sure how much time they wanted to commit. We also worked hard to reassure people that they did not need to be historians in order to enjoy the role and that the focus during the Christmas period was more on giving visitors a warm welcome to the House. If the new recruits found that they loved what they were doing, and chose to stay on with us, there would be plenty of opportunities to learn all about our fascinating history later on. Our new approach was very successful. We had 30 applications with 17 people going forward with the role after the group interview, which also doubled up as the first stage of the “fast-track” induction process –a more condensed version of the standard House Experience induction. Again, those volunteers who decided to stay on with us after the Christmas period would then be given a more in-depth induction. Most importantly, offering the short-term role provided us with enough volunteers to open the House to our visitors and avoid disappointment over the festive period. Of the 17 people recruited to help us over Christmas, 7 have said they would consider coming back to support us with similar pop-up roles in the future, while 8 have decided to stay on as long-term volunteers. One of the latter is Claire Edwards who says: “I saw the volunteer open day in October advertised on Facebook & decided to go & see what was on offer as I retired in May. I was very interested in the Christmas experience house volunteer role as it was for a short period & I thought it would be a taster to see if volunteering in the house would suit me. The online application process was very simple & the induction was informative about which areas of the house we would be working in. I have thoroughly enjoyed the experience so far & have met some lovely friendly volunteers who are all very willing to pass on snippets of information about the house. The visitors have also been very friendly & have been understanding if I didn’t know answers to their questions especially when I explained I was a volunteer for Christmas & still had a lot to learn! “I feel the Christmas volunteer system is a great idea for people like me who aren’t sure if it’s for them although I guess we are “thrown in at the deep end” a little but that’s the only way for it to be as time is too short for any in depth knowledge to be gained. Having said that I felt that visitors really didn’t mind & there is always someone about who has more knowledge. “The whole experience has been very enjoyable, so much so that I am going to stay on as a volunteer in the house & am looking forward to learning much more about it.” We are hopeful that many of the short-term volunteers will return this year for more festive fun, or come back to take up another short-term role over the Easter holidays, which are even busier than Christmas! If you are interested in being an Easter Experience Volunteer in the House at Wimpole from 23rd March to 14th April 2024 …..

We are celebrating 2 years since the official launch of the GoVolHerts website platform in February 2022. Previously the project had been operating as #TeamHerts Volunteering which was set up in 2015. The #TeamHerts Volunteering website had limitations with how people could independently find volunteering roles. So it was time to make a few changes; with a refreshed website with an easier-to-access platform created by Deedmob , and a rebrand, GoVolHerts was soon up and running; bringing with it all the expertise and knowledge from the previous years as #THV. Today there are over 330 organisations and charities registered and we have helped to promote over 1200 volunteering opportunities across Hertfordshire. We also celebrate the many inspiring volunteer stories and discover how volunteers have made a difference in Hertfordshire. Thank you for being a part of our organisation, and for helping us deliver our vision and values , your contribution to the world of volunteering, whether it is from an organisational perspective, or if you are a volunteer, you make a difference!

We are a not-for-profit based in Hitchin, Hertfordshire. We facilitate bespoke career-focused event programmes for secondary school students, across a variety of educational settings. Everything we do is supported by business and community volunteers totalling 600+. We connect students with relevant employers through employability skills workshops and mock interviews. We tailor the day to suit the young people in front of us, whether it's to suit their interests, the way they learn (e.g. visual) or whether they have a particular badge like Disability Confident Employer or Care Leavers Covenant. We work with mainstream students, students who are currently excluded from mainstream school, students who have self-excluded from mainstream due to trauma such as bullying, schools for students with neurological and physical impairments, schools for students who have Social, Emotional and Mental Health Needs (SEMH) and young people known to, or living in the care system, and care leavers who are 16+. Volunteers join us on our event days, either individually as mock interviewers, or with a group from their workplace to run an employability-based workshop, with a focus on their company and sector. We have so many different businesses involved, some of our biggest supporters include the Army, RAF, Navy, Computacenter, Fortem, Not Going to Uni, with so many more to see on our website . Following our event days we connect young people with employers, often resulting in a site-visit, engagement with employees such as a mentoring session, and sometimes work experience. These days are wonderful for volunteers, whether it's a welcome day out of the office, to meet new people or inspire the next generation, an ELSA day offers all.

We'd love walkers to register and if anyone wants to sign up to volunteer on the day then we'd be happy to have you! Discover more: The Berkhamsted Walk – Berkhamsted's Oldest Walk Sunday 12th May

Sara-Jane sent us her story about her experiences volunteering with Garden House Hospice: I knew about Garden House Hospice in Letchworth, which covers North Herts, but hadn't been any more involved other than donating clothes and household items since moving to Hitchin in 2019. Having had first hand experience of hospice care in my local area when I was in my 20's, it's very much a cause close to my heart and I know how hard hospices have to work to raise vital funds for people with life limiting illnesses. I was out of work last year and so got in touch with the hospice to see if I could lend a hand. I contacted them via GoVol Herts and applied for the role of volunteer for collections at the Farmers on Christmas Lights Tour. I also mentioned that I was currently unemployed and happy to help with any other initiatives local to me. The team got in touch to say that in the lead up to Christmas the shops were in need of some extra help and that there were two shops in Hitchin in the arcade at Churchgate - Threads (a preloved fashion boutique) and Vintage House (stocking antiques, vintage items and preowned bridal gowns under one roof). I went down for a show around at the end of November and immediately knew this would be a great opportunity for me. I volunteered throughout the month of December, mainly at Threads, and am still volunteering until I start a new full time job at the end of the month. I love working at Threads and meeting all the people who come in and also the gorgeous dogs (the shop is dog friendly!) The public donate directly to the shops and bring interesting books, vintage clothes, and gorgeous pieces like silverware or clocks and the stock in both shops is constantly changing. There are 'regulars' (some of whom I have started to get to know!) who come in to check out the latest offerings from time to time. If you haven't already been to take a look, I would certainly recommend a visit! I have thoroughly enjoyed my time volunteering and am glad that I decided to reach out. If you are thinking about volunteering, then give it a go, as you will find nothing but kindness, support and a good giggle here! Whether you want retail experience, you'd like a reason to get out of the house, or you need to build up some confidence, I have no doubt Nicola and Peter will make you feel welcome and part of the team right from the start. I am passionate about sustainability and I have loved being a small part of supporting local efforts to change the way we shop and reduce our impact on the planet.

Facing 2024 together As the remnants of the Christmas festivities have now passed and all the decorations neatly put away for next year, we look forward to the year ahead. We welcome new users of the GoVolHerts platform, and thank those who have been with us for longer. The GoVolHerts platform empowers volunteers to discover suitable volunteering roles and enables Hertfordshire based charities and organisations to promote their opportunities and reach out to those volunteers. In this newsletter, we are asking readers to complete a short questionnaire about their experience using the GoVolHerts platform, we also highlight a few volunteering opportunities and offer organisations the opportunity to send us in their volunteer stories, news and any other updates for inclusion in the next newsletter. We love to celebrate all the hard work that people do for their communities, so please do get in touch with your stories! ` Click here to read the January Newsletter

The varied Volunteering opportunities at the Isabel Hospice

I had the pleasure of meeting Jim, a wonderful individual who dedicates his time and energy as an activities volunteer at Stagenhoe Neurological Care Centre. It was through the recruitment fair organised by GoVolHerts in May of this year that I had the opportunity to connect with Jim. From the moment we met, it was evident that Jim possessed a genuine passion for making a positive impact in the lives of others. His warm and friendly demeanor immediately resonated with both our staff and residents at Stagenhoe. Jim's commitment to volunteering every Monday afternoon has been invaluable, providing much-needed support and companionship to both our team and the individuals we care for. Not only does Jim excel in his role as an activities volunteer, but he is also a member of the esteemed Letchworth Morris Dancers. This talented group of individuals has graciously volunteered their time to showcase their incredible dancing talents at our annual Christmas Fayre. Jim's involvement with the Morris Dancers further exemplifies his dedication to giving back to the community and spreading joy through his various talents. Thank you, Jim, for your involvement as an activities volunteer at Stagenhoe Neurological Care Centre you are a true blessing. If you would like to volunteer here at Stagenhoe Neurological Care Centre, please email [email protected] By Joanne Reilly

George has become an invaluable asset here at Brainkind (Formerly Sue Ryder) Stagenhoe, using his carpentry skills to create practical solutions for their residents. From crafting a stand to prevent keyboard slips to designing a hand exercise board, George's dedication and talent have left a lasting impact on our staff and residents. One of George's recent projects involved creating a stand to prevent keyboard slips for one of the residents with multiple sclerosis. Recognising the importance of a stable workspace, George utilised his carpentry skills to create a stand that ensures the keyboard remains securely in place. This seemingly small gesture has had a significant impact on the resident's daily life, allowing them to use their keyboard comfortably and without any worries. George's creativity and dedication extend beyond keyboard stands. He has also designed a hand exercise board equipped with various tools, specifically tailored to help our residents strengthen their hands, wrists, and forearms. This innovative creation will serve as a valuable resource, providing residents with the means to improve their mobility and dexterity. What makes George's story even more remarkable is his age. At 87 years old, many individuals might choose to retire and enjoy a well-deserved rest. His story serves as a reminder that we should never underestimate the power of our skills and the impact we can have on others. George's dedication and selflessness are a shining example of the positive change we can create when we embrace our passions and lend a helping hand.

Meet Ruth - a volunteer at Isabel Hospice Shop in Cuffley When Ruth Salter left her busy and social role as Buying Manager for Tesco Stores Ltd, she was instantly in a position as carer for her elderly parents and in-laws. Compassionate by nature, Ruth was very happy to take on such a heavy responsibility and it acted as a distraction from what she had recently given up in her working life. However, when Ruth found herself caring for just one parent, due to the spare time and lack of interaction with others, she started to feel isolated and bored. Ruth has now been a valued shop volunteer for Isabel Hospice, working in the Cuffley branch, for five years. Here she talks about her experience so far… Why did you decide to start volunteering? As a keen shopper, I started to pop into my local Isabel Hospice shop in Cuffley. It was a great place to go, and it ‘got me out of the house’, getting back into the community. The staff were really friendly and welcoming and it felt like having friends again. Applying to volunteer there was the obvious next step. How often do you volunteer for Isabel Hospice? I volunteer once a week and have a regular shift. It was an easy process and very flexible, I was able to pick shifts that work around me. I also help out at different events. Last month I helped on an Isabel Hospice vintage stall at Kings Cross in London, it was great fun! I volunteer once a week and have a regular shift. It was an easy process and very flexible, I was able to pick shifts that work around me. I also help out at different events. Last month I helped on an Isabel Hospice vintage stall at Kings Cross in London, it was great fun! How has volunteering changed you? I am part of a team again. I have purpose and am making a difference which makes me happy. Volunteering has maintained my independence, I’m not just mum, wife or nan, it has given me a real sense of purpose in the community. What is the best thing about volunteering? That’s a tough question, as there are so many benefits. But based on my personality and what I enjoy most, I would say I get to have a good laugh with my colleagues and customers. What would you say to someone considering volunteering? Do it, there is so much to gain. It will make you live happier, longer and stronger. You will never feel isolated and you’ll not only share your skills with others but develop new ones too ! Finally, would you recommend volunteering to others? I would recommend volunteering to everyone, it is so rewarding on a personal level, but at the same time GIVES to others, at a time when support and love is the most precious gift. We would like to take the opportunity to thank Ruth for all of her amazing volunteering support over the past 5 years, and look forward to many more! If you would like to become a volunteer for Isabel Hospice, or if you are a volunteer and would like to tell your story, please contact [email protected]

"I have been a volunteer for one of the adult groups at HIT for over 3 years now. From the very start I was made to feel welcome by all of the team and participants. I love how all session leaders always involve everyone, including volunteers, during sessions. We all have an active part to play in the production process. This is quite unique, and is one of the reasons I continue to volunteer my time each week. There's a real feeling of togetherness and friendship in the group I really enjoy my time volunteering at HIT, and as much as I give, I feel I gain a whole lot more! The community that surrounds HIT is special to be a part of.” Naomi, HIT Volunteer

It is truly heart-warming to see the impact that volunteering can have on individuals and communities. Edwin's story is a testament to the power of giving back and finding a sense of purpose. As a refugee from Honduras, Edwin faced numerous challenges when he arrived in the UK. However, his determination and commitment to making a positive difference led him to reach out to GoVolHerts and express his interest in volunteering at Stagenhoe. Upon meeting Edwin, it was evident that his dedication knew no bounds. Despite having to walk for over two hours to get to our meeting, he arrived with a smile on his face and a willingness to contribute. With the help of our Spanish-speaking staff members, we were able to communicate effectively and explain the volunteering role to Edwin. Since joining our team, Edwin has been volunteering three days a week, working diligently within the grounds of Stagenhoe. His hard work and dedication have not gone unnoticed, and we are incredibly grateful for the contributions he has made to our organisation. Edwin's commitment to his role is truly inspiring, and his presence has enriched our Stagenhoe family. While Edwin's volunteering efforts have undoubtedly benefited our organisation, it is important to recognise the personal benefits he has gained as well. Through volunteering, Edwin has found a sense of worth, a routine, and a sense of normality. These intangible rewards are invaluable and contribute to his overall well-being and integration into the community. But Edwin's impact doesn't stop there. His wife, Nilda, has also joined our team, thanks to the support we provided her in obtaining a food hygiene qualification. Nilda now works alongside our kitchen staff, further strengthening our Stagenhoe family. Additionally, Edwin's friends, Evelyn and Daniel, have also become part of our community, assisting with various tasks within the grounds. The story of Edwin and his loved ones is a testament to the transformative power of volunteering. It showcases how a simple act of giving back can not only benefit an organisation but also provide individuals with a sense of purpose, belonging, and stability. At Stagenhoe, we are incredibly grateful for Edwin's dedication and the positive impact he has made on our organization. We are proud to have him, Nilda, Evelyn, and Daniel as part of our family, and we look forward to continuing this journey together. If you are considering volunteering, we encourage you to take that step. You never know the profound impact you can have on both yourself and the community around you. “I am very grateful that I can help Stagenhoe and give back to the community. It is a pleasure and it helps me to get out of the hotel and receive love from everybody” Edwin If you would like more information about volunteering here at Stagenhoe please contact [email protected]

Meet the lovely Margaret, a volunteer for Waterways Experiences. What prompted you to join Waterways Experiences? My husband Malcolm had been volunteering for Reachout and then Waterways Experiences and was obviously enjoying it so much that I decided to join him. What role(s) do you have in WExp? I am on the Bookings team and man the phones one day a week, taking calls and answering emails about booking trips on our boats and other general queries. If anyone has a query about anything they always call the booking line first as we’re number 1 in the options! It is great talking to people, finding out about them, what they like, and how WExp can help them. I am crew on the widebeams and Sheldrake 3 but don’t get out as often as I’d like. I’ve also volunteered for 2 Enables and am due to do another one and a young carer’s weekend this year. What do you enjoy most about being with Waterways Experiences? I love talking to people on the phone and meeting all the different people who hire our boats from groups of elderly people from care homes, to learning impaired adults who join in on the locks and steering with such enthusiasm, to kids and their parents who are obviously having a good time. Also the joy of being out on the water in our lovely bit of Hertfordshire. What do you say to your friends about working for Waterways Experiences? I'll tell everybody about WExp! I say we are a wonderful group of people. We are friendly and enthusiastic about what we do and it is great fun. What do you do outside of WExp? I have 3 grandchildren and meet up with them (and their families) regularly. I take the bookings for the Royal Bank of Scotland (Natwest) Inland Waterways club who own 2 narrowboats that we hire out to members. I do the weekly newsletter and serve (administer the wine) for some services in our local parish church. I am a director and am company secretary and do the accounts for the company that Malcolm and a friend ran building and hosting websites. This has mostly closed down but I’ve still got some work to do. I keep chickens and have a large garden which never gets as much attention as it needs. Anything else you’d like to add? Working on ‘Bookings’ is rewarding because you get to talk to potential clients, find out what they would like, and tell them how wonderful WExp is - though most of them know already. More help is always appreciated so if you know a reasonable amount about how WExp works and could be available to answer the phone and answer emails between 9 & 5 a few days a month please get in touch. Find out more here https://www.govolherts.org.uk/o/7217845-/opportunities

Leecliffe Big Local is a resident led charity funded by the National Lottery and Local Trust, and has been making Borehamwood a better place to live since 2010. They have many projects mainly working in partnerships with other organisations, churches, schools, youth clubs etc. One of their projects is Chatter Tables. It is a safe place for local residents to meet, have a cuppa and a chat. Many residents may feel lonely and isolated especially since Covid and Chatter Tables has been established to tackle exactly that! Chatter Tables is located at St Michael and All Saints Church in Brook Road, every Monday between 12pm and 3pm. Two wonderful volunteers ensure that the place is set up on time to welcome the attendees and making them welcome! One of our volunteers is Francis. Francis also known as Frank or “the man with the bright flowery shirts” has been volunteering since December 2022, after retiring from his heating engineering job in June that year. After sorting things at home he started to get bored as he likes to keep himself busy. He likes things to be organised and tidy. Francis loves talking to people and considers himself as a “people’s person” so no wonder why Chatter Tables appealed to him! He says: “I want to help the local community”. Francis comes every Monday to set up, makes cups of hot drinks, putting biscuits out and chatting to people. He works very well with the other volunteer Sandra and together they make the best team ever. If anyone would like to volunteer for Chatter Tables or other projects such as gardening in schools or working with young people, please contact [email protected] or 07525236408 or checkout the live volunteering opportunities here https://www.govolherts.org.uk/o/Leecliffe-Big-Local/opportunities

Meet Christine, a volunteer call-taker with Family Lives. Christine lives in Radlett and works as a Lecturer at a local FE college. Family Lives support families across the country to work through difficult experiences such as poverty, behavioural problems, relationship stresses, and countless other issues. "I am currently on my third time of volunteering with FL over a 15 year period. I find that being there at callers worst time is very rewarding and I have learned so much. Family Lives are very friendly; the training great and 3 hours a week a manageable commitment. We don’t need to be ‘experts’ but to listen and encourage callers to reflect. There is always support available". Find out how you can help here https://www.govolherts.org.uk/o/Family-Lives/opportunities

Meet Helen, Volunteer Trustee and Secretary at Young Careers Crew. Young Carers Crew (YCC) is an independent charity based in Stevenage that provides respite and support to young carers living in Stevenage and North Hertfordshire. The young carers are young people aged 8-18 that are primary or secondary carers for a member of their family. They run fortnightly sessions and occasional outings where careers can ‘just be themselves’ and enjoy their time at the group.YCC also aims to serve as a place for the young carers to get any support they may need from other young carers, or the volunteers at the group. Please tell us a little more about yourself and your volunteering work? I joined Young Carers Crew in 2012. Having started as a Group Volunteer (when I particularly enjoyed helping the young carers develop their cooking skills), I went on to become the Secretary and then one of the Trustees. I'm proud to be part of this fantastic team, who all work together to support our young carers. What made you decide to start volunteering? A desire to make a positive contribution to my local community. Why would you recommend volunteering to others? When you see the hugely beneficial effect on these young people - increased confidence, well-being and happiness - it gives such a wonderful sense of satisfaction, and you really do feel you've made a difference to their lives. Find out how you can help and get involved here https://www.govolherts.org.uk/o/Young-Carers-Crew/opportunities

We caught up with Ray, founder at Green Care at Norton - a wonderful social and therapeutic gardening project located across a number of growing sites in Letchworth. They work with vulnerable and lonely adults who maybe long term unemployed or have special needs. Ray offers volunteers an opportunity to develop their flower farm project which involves growing and preparing cut flowers for sale. Ray recently joined GoVolHerts platform to promote his volunteering opportunities to support the expansion of their project and has already experienced a very promising start. They have recruited 4 new volunteers and received 8 applications since the start of July. "We've had quite a lot of interest...we recruited a really good floristry volunteer who is now a regular and an admin volunteer who I work remotely with. We also have a really lovely guy who's interested in general horticulture and another lady who has just started coming last week. We've also had lots of people email. It's been really great and thank you so much for all you help". Find out how you can help Volunteer with Green Care at Norton https://www.govolherts.org.uk/o/Green-Care-at-Norton-CIC/opportunities

Meet Dave Gilpin, Volunteer at Citizens Advice Broxbourne. Dave volunteers as an Adviser at the Monday drop-in service at Hoddesdon Library and Tuesday for the Adviceline. Please tell us a little more about yourself and your volunteering work? Dave is retired and undertakes three volunteer roles for the following charities and organisations; Citizens Advice (Broxbourne), Digital Skills (Community Alliance) and IWM Duxford. When Dave isn't busy volunteering he enjoys spending time visiting the theatre and cinema and undergoing DIY projects for family members. What made you decide to start volunteering? "I felt I was not doing enough, and it was about time to give back. I went from zero volunteering to three roles since May last year. With each I get a different a value. At Citizens Advice its very much a sense of helping others and solving problems. Citizens Advice of my volunteering has the highest scope for delivering value, return and support for my community. With Digital Skill it about supporting the digital challenged community and Duxford is more fun and social". Why would you recommend volunteering to others? "In the main it's rewarding and a sense good use of time and skills. Volunteering ensures I have purpose, replaces the social element of when working for a living" Find out how you can help here https://www.govolherts.org.uk/o/Citizens-Advice-Broxbourne/opportunities

Meet Jane, Volunteer at Link Up Club in Knebworth Link Up Club has been going for 40 years and has been providing hot food in the Knebworth Village Hall and since Covid in peoples homes by means of our delivery service. They reduce isolation and promote social inclusion and reduction of loneliness. Hi, my name is Jane Turner and I volunteer for Link Up Club in Knebworth as the Treasurer and I also get involved in helping serve meals to our elderly diners, making tea and coffee after the meal, then helping to put everything away so we leave the Village Hall clean and tidy. My husband and I moved to Knebworth from the West Midlands 2 years ago to live near our grandchildren, who are 4 and 2 (and our daughter and son-in-law of course). I'm 64 years young and love being busy. I knew I wanted to throw myself into village life, so I joined a number of different clubs and associations locally in order to make friends. In September of 2021, Link Up Club was about to relaunch their weekly lunches in the Village Hall, which had been disbanded during Covid and turned into a meal delivery service instead. We decided to go along to sample the food and, being a fair bit younger than most of the diners, we were asked by the Chair if we would like to help out. We've both been volunteering for Link Up Club ever since. It's a great way to get to know new people from around the local area and we feel we are doing our bit for society. Certainly we have plenty of fun with the other volunteers and diners alike, even though it can be pretty full on some weeks when there aren't so many volunteers around to help. The thing about volunteering is that it is a Win-Win situation - the diners get pampered by the volunteers who help to cater to their every need and the volunteers reap their own rewards from seeing the difference they are making by being part of a team helping others . I've seen how volunteering transforms people from being shy and retiring, to really coming out of their shells and growing in confidence. There are so many opportunities to volunteer and even if you only have a small amount of time, there is a group out there who needs your time and skills. Take a step into the unknown, you will be so glad you did! Find out how you can help here https://www.govolherts.org.uk/o/Link-Up-Lunch-Club/opportunities

Meet Roxie, a Volunteer for SADA Survivors Against Domestic Abuse. Roxie Volunteers at the Drop In Service and as DA Forum Vice Chair. Survivors Against Domestic Abuse (SADA) is a service that provides advice, guidance and support to individuals and their families who are or have experienced domestic abuse. The service encourages and empowers victims and survivors to make decisions that are right for them offering crisis intervention, together with client-led support and signposting to other agencies suited to the individual and their own situation Please tell us a little more about yourself and your volunteering work? I began supporting the SADA service as a volunteer creating a Domestic Abuse Drop In Service as well as a Domestic Abuse Forum service for victims and Survivors in the area. This was very well attended and was a life line to many families and single people in Stevenage. It was from this that the service grew and we were able to expand on the support available. It meant a lot to me to see this expansion and growth as I am a Survivor myself and this was important to my journey. What made you decide to start volunteering? Because I am a Survivor and I wanted to make a change. Why would you recommend volunteering to others? It gives you a lot more rewards than you realise. To be able to help others in their situation helped me to move forward with my own. It allowed me an opportunity to grow and to gain all of the skills I have in my job role today.

Meet Margaret Smith, Volunteer Recruitment Coordinator at Age UK Herfordshire Did your journey to working for Age UK Herts begin as a volunteer? If so, how? I wasn’t a volunteer for Age UK Hertfordshire, but I applied for my role as Volunteer Recruitment Coordinator as I had previously been a volunteer with the Scouts Association in different roles for over 11 years (with my last role of 2 years being the Group Scout Leader which involved recruitment of volunteers). I felt I had a good understanding of volunteering in the community and the challenges faced (particularly following Covid), so I was ecstatic when I got the role. When you have been a volunteer yourself, you can use your personal experience to engage with people to show how rewarding it is. What is the thing you enjoy the most about working as a Volunteer Manager & why? I love doing events and engaging with the local community as you get to hear some great stories and meet fantastic people, plus it’s also a great way to get local businesses involved. Not to mention the buzz you get when you do recruit a volunteer who you know is going to enrich a person’s life in the community! I also enjoy attending local networking events as it’s great to meet other Charities / organisations to share knowledge & experiences as there is a great support network out there. To volunteer with Age UK Herts please click on the link to view the current opportunities

Meet Kim, a Volunteer at Wimpole Estate. Please tell us more about yourself and your volunteering work When I retired in 2013 I found that I had time on my hands, so I decided to seek out a volunteering role and that’s when I found the National Trust (NT). The NT provided me with an opportunity to get my ‘fix’ of seeing beautiful countryside and the historic houses. I started off as a ‘House Welcomer’, but over time I became a buggy driver, helping at Easter Trails, Christmas Craft Events as well as part of the Conservation Team, where I washed windows, vacuumed floors of a 16 th century house and undertook room surveys. Last year, I moved to Bedfordshire and wanted to continue volunteering, so I transferred to Wimpole Estate where I currently volunteer in Food and Beverage (F&B) section. It is something completely different and was outside my comfort zone. This has provided me an opportunity to work as part of a team with a variety of colleagues who have an age range from teens to sixty plus. I find it keeps me young, chatting with a wide range of age groups. Part of my role at F&B is to clear tables, pot wash, serve food and when time allows chat with the visitors. I have also joined the Events Team which provides me more time with our visitors such as having fun with kids during the Easter Trails and there’s an opportunity for engage my creativity through-out the year. How long have you been a volunteer? I can’t believe that I have been volunteering for the National Trust for nine years the time has gone by in what seems to have been a few seconds. What kind of roles are available in Food & Beverage at Wimpole? The F&B Team allows you to do as little or as much as you want to do. We have volunteers who just clear tables and chat with the visitors. The key roles in F&B are: · clear tables, · wipe tables, · pot washer (in other words washing up), · serve food & drinks, and · talk with our visitors and help them in any way you can. All volunteers have to undertake formal training as part of working within the F&B environment. Some of the volunteers also take on other roles within the Estate such working on the Farm or the Events Team like me. Why did you decide to start volunteering? People choose to ‘volunteer’ for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experiences and knowledge. For me, it was to meet people, to stop feeling so isolated when I retired and I really get a buzz from team working. The sense of belonging to organisation such as the NT is special. They support you and make you feel part of their team, with staff and volunteers all working towards a common goal and of course, it is great to work at properties which I have grown to love, in environments which are beautiful. Why would you recommend volunteering to others? So, I would say if you have any time free and would like to meet people and use your skills or even gain some new skills, at the same time giving something back to the community do consider volunteering, it is great fun. Come and check out what the Wimpole Estate can offer you as a volunteer. Just find a role that you are passionate about or something that inspires you. There are dozens of reasons to volunteer; you just need to find the one that feels good for you.

Meet Phoebe Coles, Volunteering Coordinator at Guide Dogs (Hertfordshire, Bedfordshire and Essex- including Redbridge & Welwyn) Did your journey to working for Guide Dogs begin as a volunteer? If so, how? I was heavily involved in volunteering prior to joining Guide Dogs, but not as a Guide Dogs volunteer. I volunteered previously in Cyprus, leading on projects focusing on women’s rights and refugee rights issues. My interest in working for Guide Dogs started during an internship at the UK Parliament when I joined a Guide Dogs campaigns event about safe pavements. From that day, I researched more about the charity and the rest is history! What is the thing you enjoy the most about working as a Volunteer Manager & why? I find it incredibly rewarding supporting volunteers, the thing I enjoy the most is helping volunteers feel that they are a part of a community and less isolated. Volunteering is a great way to help people feel involved with community action, but it is also beneficial for mental health too. This Volunteers Week marks me being with Guide Dogs for one year, and it has flown by. I am so honored to work for such an incredible charity with brilliant and enthusiastic volunteers and staff. If you are interested in joining our Guide Dogs family, please check out our website and search for volunteer roles in your area: https://www.guidedogs.org.uk/ . No matter your background, skills, and interests, there is something for everyone! Why not join our Virtual Volunteer Fair on 22nd January to learn more about the impact of volunteering? Sign up here .

Meet Opal Reid, Volunteer at North Herts & Stevenage CVS - GoVolHerts and Community Transport I am an Admin Support Volunteer for two NHCVS Projects - GoVolHerts and Community Transport. When I retired my plan was to do some volunteer work, with a different focus to my old role or to use those skills to help a not for profit organisation. Then the pandemic happened which gave me time to research and find something that was interesting as well as giving me some new skills. Making a difference is something we can all do by being open to supporting the needs of the organisation you work with. Volunteering is not only about giving your time but about what you want to gain from the experience, which for me was giving something back and gaining new skills that can be used in other areas of my life. I am very lucky working with Katie and Jon and being part of such an inclusive organisation as NHCVS"

Meet Jenny, volunteer for Penniwells Riding for the Disabled and Garden Manager at the Random Cafe. What volunteer role do you do and w hy did you start volunteering? Currently I volunteer for Penniwells Riding for the Disabled and i am the volunteer garden manager at the Random Cafe. My first experience of volunteering was through my Bronze Duke of Edinburgh award age 15. I started volunteering with Riding for the Disabled in 2010 as a way to start leaving the house following a period of agoraphobia and anorexia. I have found a Riding for the Disabled Group wherever I have been staying/living in the country since then. Penniwells Riding for the Disabled is my 4 th group. I joined them while I was in a mental health hospital nearby. It helped me with my mental health recovery and gave be a reason to work towards keeping my leave from the unit each week. It was also the reason I stayed in the area when I was discharged from hospital. How you make a difference? In my current roles I am able to help care for the horses and ensure they are ready for our riders. I then help support the riders during their lessons whether that be so they can benefit for their mental health, physical health or both. Some riders require a team of three volunteers per lesson to assist them. Some of the extra events and competitions require extra help, whether it be costume making in advance or an extra pair of hands on the day. At the Random Cafe I manage a team of volunteers who assist me in keeping the gardens tidy and organised so we can grow plants and crops to sell to raise funds that go back into the project. I also build garden items such as planters out of reclaimed wood, which are also sold to fund the project. Not only is this saving materials from landfill but it is encouraging others to grow their own to help the environment. Why would you recommend volunteering to others? I sometimes feel slightly selfish in why I volunteer because although it does help benefit other individuals and the community as a whole, I know how much it has increased my confidence and helped keep my mental health well and more stable. I think often people feel that they don't have any qualifications or skills to offer, but often that's not what is needed. It is simply time and willingness to try that is appreciated. There are two mottos I think volunteering sits well with; firstly the RDA motto "Its what you can do that counts" and secondly Tescos "Every little helps"

Following the pandemic and 25 years working at a senior level in global mobility, Peter's outlook on life changed. Mentoring with MCR Pathways gave him an opportunity to give back, whilst he reassessed his life and where he wanted to take his career. It resulted in being life changing for Peter. A role opened up, giving Peter a perfect opportunity to further something he was passionate about, whilst using his valuable knowledge, life experience and expertise to help build this platform to recruit more mentors for young people. MCR Pathways supports vulnerable young people in the care system, or who have previously been in the care system. Or who have other hardships in their lives to realise their full potential. We do this by providing mentoring in school during term time to help these young vulnerable students to reach their full potential in school and life despite their difficult circumstances. So they are defined by their talent and not their circumstances. We are looking for volunteer mentors for these young people, for one hour a week, for a minimum of one year, in your local area. You could really change a young persons future. MCR Pathways are seeking volunteer mentors over the age of 21, to work in Herts schools to make a life changing difference to a disadvantaged young person. No specific experience or skills are required, just the ability to be there for the young person, to listen and to care. Mentors are needed at our schools in Cheshunt, Hemel, Hertford, Stevenage, Tring and Watford

Meet Alex Longmore, resident at Sue Ryder Neurological Care Centre Stagenhoe When Alex Longmore, 44, joined Surrey Police in 2000, it was a dream come true. However his career was sadly cut short, when he was diagnosed with Multiple Sclerosis (MS) in 2012. Unable to work, Alex was stuck at home and experienced a period of depression. Alex’s Social Worker arranged for him to have a respite stay at Sue Ryder Neurological Care Centre Stagenhoe, and he never looked back. Alex says, “when I came to Sue Ryder my depression lifted almost immediately. Interacting with people there was such a big help.” Since moving into the centre on a permanent basis, Alex has kept himself very busy with the help of the dedicated Sue Ryder team. Staff have accompanied Alex to various live gigs to indulge his passion for rock music, and he recently attended Sue Ryder’s VIP Awards, as a member of the judging panel. Marlene Sanchez, Clinical Educator at Stagenhoe, says “Alex had such a wonderful time at the VIP Awards. He’s still talking about it now. It made such a difference being able to get out, and to feel like a part of the wider Sue Ryder community.” Alex experienced a long and winding journey to eventually getting his MS diagnosis. He explains, “I was driving along a country lane, and it was like someone had spread Vaseline on my glasses. I could see, but through a fog of blurriness. Why I didn’t stop and call an ambulance there and then I don’t know! When I got to the station, I told the sergeant what had happened. She told me she was signing me off sick, and asked if I wanted a lift home or to the hospital, and I said home. I went to sleep, and when I woke up my eyes were still strange. I phoned NHS direct and they said you need to get to A&E. I thought to myself ‘things just got real!’” He was in hospital for ten days, and had multiple CT and MRI scans, as well as a lumbar puncture, but doctors were unable to work out what was wrong with him. He was told it could be MS or Acute Disseminated Encephalomyelitis (ADEM). Alex says, “I was put on an IV and steroids, and then sent back home. I had a follow up appointment six months later, and the second I walked in they said ‘we really should have sent you to a neurologist!’ Finally I was given a formal MS diagnosis, and prescribed the appropriate medication.” The severity of Alex’s MS symptoms meant he had to take early retirement in September 2012, and he found the transition to civilian life incredibly difficult. He says “the money had dried up, and I was just sitting at home alone. Once I had taken my son to school, I was just sat on the sofa all day. My depression got worse, and my mental health was not good.” Alex was offered respite at Sue Ryder Stagenhoe after social services weren’t able to work out a way to appropriately adapt his home to his needs. “After I’d been there for a month, social services asked if I’d like to live at Sue Ryder permanently, and I said ‘yes please!’ I spoke to my family, and the next day I was moving in. The first positive straight away was being able to interact with others through activities. Having my own space is amazing; I’ve got my own computer and internet. It allows me to go to places that I just wouldn’t be able to otherwise. My son was also allowed to come and stay with me overnight before Covid hit. But now he’s 17, and too tall for the bed!” And while being cared for by Sue Ryder, Alex has been able to continue to pursue his passion for music, particularly rock and heavy metal. “Staff came with me to Sonisphere festival in 2014. I got to rock out nicely! We also went to a Hayseed Dixie gig locally. I’ve seen them seven times now! They were awesome as always – the atmosphere was great, and they never fail to make me giggle with their onstage antics. Ed Sheeran used to be their warmup act. My son really wanted to go and see Ed on tour, so I emailed them, and they sorted the tickets! The rock community is really amazing.” Marlene Sanchez, Clinical Educator at Stagenhoe, supported Alex to attend Sue Ryder’s VIP Awards, after he was invited to be one of the judges. Marlene explains, “we were told Alex had been chosen to be part of the panel for the VIP Awards, and I was asked if I could help him to do the judging. When I got the information through I thought ‘goodness me!’ There were so many nominations, and we had to read each story. I went to see Alex, and we setup a couple of meetings, where we went through them all one by one.” And all their hard work was rewarded with an invite to the ceremony itself in Derby. “Alex loves going out, so I wanted to check we could attend and support him before telling him. We spoke to his physiotherapy team about him sitting in his chair all day. Our Head Physiotherapist did some special work with him, so he could do some exercises in his wheelchair while he was there.” But all these preparations were worth it, as both Marlene and Alex had a rewarding experience at the event. “We absolutely loved it. It was a really nice trip. The venue was amazing, and they were so welcoming. Alex sat on the end of the row so he could talk to lots of new people. We were sat with the Communications Team, and we were all chatting and telling stories. Seeing Alex chatting, laughing and happy made it all worthwhile for me. But he was so tired out from the day, that on the journey home he put his heavy metal music on full blast and then fell asleep! He woke up right at the end and said ‘well that trip wasn’t too bad was it!’”

Meet Rex, Volunteer at Sue Ryder Stagenhoe Rex has pledged the same amount of time to Sue Ryder Stagenhoe that they provided his dear late Wife Shelia. "Sue Ryder Stagenhoe was like our home, we were one big family. I really enjoy my two days volunteering with the residents activities. It's my way of giving back to a very worthy cause that helped my Wife. It makes me happy to be here"  Rex has donated a beautiful bench and canopy for the residents to enjoy in the gardens in memory of Shelia.

Meet Kai Zakaria, Staying Connected Coordinator for North Herts & Stevenage CVS & Volunteer at Stevenage Central Library. 1.What volunteer role do you do, and why did you start volunteering? I caught the volunteering bug in 2008, doing odd jobs for a charitable plant nursery and then website admin for a new secondary school in Zambia. Currently, I volunteer at Stevenage Central Library as an IT Champion answering queries mostly from users of the two computer suites. I started nine years ago during a long period of illness and unemployment. I needed something to build my confidence, create a routine, and challenge myself. 2. How do you make a difference? I've always had difficulty asking for help. I don't want anyone to feel belittled, stressed or intimidated when they overcome the barrier to asking for help. I have learning difficulties, and I get a huge lift when people realise they can learn despite their fears or other people's opinions of them. It’s magical watching someone grow in confidence! I hope people feel glad they took a risk and pushed through their worry/pride long enough to ask for help. Maybe they'll take the risk again in another area of their life; who knows? People don't realise they're actually helping me by asking for my help. Also, you never know what someone is dealing with in their life. It's my duty to help others feel less isolated in the few minutes they spend with me. You never know how long it has been since someone connected. It's a basic human need even for neurodivergent people like me. The lockdowns showed us all how much we need connection. 3. Why would you recommend volunteering to others? Mood and cognitive boosting effects. I always feel great after volunteering Strengthens my social skills. becoming less introverted and inward-looking. Long-lasting effects on my self-esteem Grows my problem-solving abilities I meet people I would never have crossed paths with Alleviates loneliness, and it might just make you smile. Or laugh. Has brought me employment opportunities, new acquaintances and friends I learn to appreciate people who are different to me rather than fear them. An antidote to news and current affairs. An antidote to my natural selfishness! Revenge for all the consideration and kindness thrown at me over the years.

Meet Eva Nagy, Support Coordinator for Reach Out, North Herts & Stevenage CVS & Volunteer at British Red Cross What volunteer role do you do and why did you start volunteering? I am in training to become an Emergency Crisis Responder for British Red Cross. I have always had a charitable side and raised money for several UK based charities through the past 10 years, by taking part in challenges such as walks/hikes etc. It has always been on the back of my mind to do more, however the moment I realised the time is now, is when I started to work for Reach Out as a Support Coordinator. Meeting so many wonderful volunteers who they have busy lives , family engagements and full-time jobs and still being available to support the community, I really thought I do not have any excuse to postpone my sign up. How you make a difference? I will be attending emergency call outs alongside with local emergency services, to support vulnerable people who have been affected by fire, floods, severe weather, water shortages, anti- trafficking, rest centres etc. As an Emergency Response Volunteer, I will be giving support to the affected people at the time of need, such as -emotional support, signposting/helping to get further support, distributing clothing or water etc. I will be also driving an Emergency Response Vehicle which is well set up and stocked for the purpose. Why would you recommend volunteering to others? I strongly believe that the voluntary sector is a pillar to statutory services. It provides you with a strong sense of purpose, engages you with your community, you learn and develop new skills, meet new people, improves your self-esteem and without a doubt will make you more a positive and happier person. If anyone has in the back of their mind to become a volunteer, just sign up now, think about what you are passionate about and find a suitable charity to support, but mostly, believe in yourself, when you find the right place, your life will become so much brighter and more purposeful.

Meet Sue Akers who kindly volunteers for the Essex & Herts Air Ambulance. Please tell us a little more about yourself and your volunteering work? Before I joined as a volunteer for the Essex & Herts Air Ambulance I organised an annual golf day which, over a period of 7 years, raised £100,000. I was then asked if I would like to join the charity as a volunteer, which I did over 10 years ago. I currently help in one of EHAAT’s charity shops where my main role is to look after the window displays, and with merchandising generally in the shop. It’s a rewarding job raising money for the charity. I also enjoy meeting and chatting with the public making people more aware of the charity’s life-saving work. What roles are available at the Essex & Herts Air Ambulance? There are many things that the Essex & Herts Air Ambulance charity needs volunteers to help with, for instance attending promotional events; collecting donations at bucket collections; giving talks within the community or helping deliver Visitor Centres Tours at North Weald and Earls Colne; and helping out in our offices. Why would you recommend volunteering to others? My message to anyone wanting to volunteer is, regardless of age, nationality or gender we need you to help keep the helicopters flying! Jane Morton, Volunteer Manager commented “Sue is a highly valued, well regarded and much appreciated member of our volunteer team, and we would like to thank her for all her help over the years” To find out more about volunteering with the charity please visit https://www.govolherts.org.uk/o/Essex--Herts-Air-Ambulance

Caudwell Youth mentors at-risk young people aged 11-24 years into new futures over a period of 2 years. They currently work across Buckinghamshire, Hertfordshire, Luton and Milton Keynes. Meet ‘Sam’ (20) and Mentor Jack from Luton. Sam has learning difficulties and came to Caudwell Youth as he was struggling to make friends and become independent. “He is at college and volunteers once a week at a youth centre, since starting to work with us Jack has worked with Sam to build his social confidence and resulted in a trial shift for part time work. They both love computing and Jack is supporting Sam to build his own pc using his knowledge”. This is just one example of how Caudwell Youth's mentoring model is person-centred, and how they match young people and volunteer mentors based on interests, skills and personality. This ensures the young person receives support completely tailored to them. "We always keep the young person’s best interests at hear" Find out more about the volunteering opportunities with Caudwell Youth https://www.govolherts.org.uk/o/Caudwell-Youth

Meet Polly, one of the incredible team of volunteer Number Ninjas, located across the county of Hertfordshire and ready to support residents in improving their number skills! (Polly is on the right of this photo, pictured with a Hertfordshire resident, Abbi). Improving number skills can have a positive effect in many ways; from being able to better support children during their education, to improving the finances and financial prospects of a household through better money decisions. Likewise, at work, with improved numeracy, productivity and profits increase for a business which has an effect on the wider economy, so there’s lots of good reasoning behind this drive to make us love numbers! The Government is dedicating a large amount of money to this cause and that’s why the Multiply programme has been established. Funding is being allocated to various councils and Step2Skills is heading up the Multiply programme in Hertfordshire. With this level of funding, we couldn’t do it alone and we are partnering with a number of organisations across the county to deliver Multiply-funded workshops/courses and support local residents with number skills. Number Ninja Polly is currently located at Create Community Network in Letchworth. The Number Ninjas are a vital part of the Multiply journey as they are the first point of contact with someone and can find out more about how someone could use the help of Step2Skills with their number skills. Thank you Polly and the Number Ninja team! To find out more about this opportunity please visit https://www.govolherts.org.uk/o/Step2Skills/opportunities

Meet Maria, she volunteers for the Waterways Experiences - who enable everyone, regardless of age, physical ability or social disadvantage to experience the fun and the beauty of our waterways. What prompted you to join Waterways Experiences? I went on a day trip and thoroughly enjoyed the experience, learning how to operate the locks and steer the boat. The crew were friendly and informative and thought it was a wonderful way to give back to the community as well as meet some amazing people. I worked shifts so was looking to do something worthwhile with my free time. The bonus being its outdoors, (not so good when its pouring down with rain, but the hot tea more than makes up for the British weather) and seeing the changes to the canal throughout the seasons. Loved the relaxed pace of meandering up or down the canal. What role(s) do you have in WExp? I'm part of the Marketing team, Enable team and also do some crewing What do you enjoy most about being with Waterways Experiences? Being with waterways has been a breath of fresh air, seeing the time and effort put in by the volunteers is inspiring. I have met and worked alongside some lovely people. My only experience of steering a boat was a brief trip on the Norfolk Broads not my best endeavour, but with the guidance and patience of the more experienced crew members my confidence is gradually increasing. I have loved learning new skills and being part of a team. Its also given me the confidence to own a small river cruiser. What do you say to your friends about volunteer for Waterways Experiences? My friends think its a brilliant idea and such a worthy cause. and living so close to the canal its an obvious choice. Check out the volunteering opportunities available here https://www.govolherts.org.uk/o/7217845-

Who do you Volunteer for and what is your role? Hi, my name is Sue and I volunteer for Stevenage & District RDA as treasurer, volunteer co-ordinator & trustee. Why you got into Volunteering? I had retired from work and my mother-in-law who lived with us had recently passed and I was left with a void in my life. However, my husband and I went to a social gathering and I was speaking to a lady who volunteered with another RDA group. It sounded very interesting and something I thought would enjoy as I love animals and it would also benefit someone else. When I got back home I looked on my computer and found out where my nearest RDA group was. I contacted them, went along to see how they operated and it immediately appealed to me. It has helped to give me a sense of purpose, provided mental and physical rewards as well as teaching me valuable skills. I’ve been a member for over 12 years now and I’m well and truly hooked! How you make a difference ? The RDA motto is “IT’S WHAT YOU CAN DO THAT COUNTS” and this is so very true as our participants face a number of personal challenges in life. We can make a difference in so many ways whether we side help or lead ponies, or if our participants are unable to ride, assist them with their horsecare sessions. We can participate at various events, competitions, help fundraise, receive training and are always a very valued member of the team. Everyone makes a HUGE difference. What would you say to someone considering volunteering? Volunteering for RDA has given me a purpose and a new direction in life. Without helpers there would be no RDA, the job is vital. Sometimes the paperwork may look a little daunting - so please come along and see what it’s all about. Our team are a very friendly bunch and you’ll be assured of a warm welcome! For more information please email us at [email protected] . Do you have an inspirational message you could leave here? Even if you have left home feeling a little low by the time you leave an RDA session you probably will be feeling happy that you have helped to make a difference to someone’s life. You can learn new skills, help make a difference, make new friends, work as part of a team, enjoy the outdoors and keep fit. You’ll meet people from all walks of life but who have the same common goal. We operate on Monday and Thursday mornings in school term times only so perfect for Mum’s with kids at school. We are always looking for suitable volunteers who are friendly and reliable. We are flexible in our approach with the days volunteers are able to attend but if you could commit to every other week that would be great. Find out more about the fantastic opportunities here https://www.govolherts.org.uk/o/StevenageRDA

Meet Chelsea, a volunteer with the Family Support Service Chelsea applied to volunteer with the Family Support Service as she wasn’t sure which career path to pursue. Volunteering with the Family Support Service gave her the opportunity to put her knowledge & skills into practice, and to see how all her studies work within the service to support early years. This enabled her to see if this is the pathway she wanted to pursue further as a career and gain hands on experience. Whilst volunteering Chelsea was always enthusiastic, and keen to experience as much as possible and made the most of every opportunity given to her. As a volunteer Chelsea became a valued member of the team, bringing her own ideas and expertise forward. When a job vacancy became available within it was the perfect opportunity for Chelsea. Chelsea has settled well into her paid perinatal role. Being a volunteer first and having the knowledge of the service has allowed her to transition into a paid role quite seamlessly . She will be a great asset to the service and I’m looking forward to seeing her continue to develop. " My time volunteering with the FSS helped me to get an understanding of the roles within the service and reinforced my desire to work with families & young children/babies. From the first volunteer session I was made to feel very welcome and everyone was happy to support me in getting to know the service and sharing their knowledge with me. Volunteering helped me to feel confident when applying for the role of Perinatal & Under 1’s Worker, knowing it was definitely where I wanted to be"

This is Rosemary and she kindly volunteers for The Red Shed in Stevenage. The Red Shed provides garden activities and experiences to benefit people living with Dementia, their carers and families. Please tell us a little more about yourself and your volunteering work? My name is Rosemary. I volunteer a s a " Friendly Garden Champion" once a week to support clients and their carers in the various, seasonal, gardening activities offered by The Red Shed; this ranges from planting, weeding and watering to more creative art based activities, generally with a floral or garden theme. I also support the group by taking minutes at the Trustees' 6 weekly meetings and have enjoyed supporting the various celebration and fundraising events, including a Jubilee party, Open Day and Quiz Night. Why did you get into volunteering? Like so many families, we have supported a loved one with dementia and can empathise with the carers and clients. I was keen, on my retirement, to develop myself outside of my "comfort zone" and have virtually no gardening experience. However, I had watched The Red Shed establish itself while working in the school next door so w hen I saw The Red Shed was seeking volunteers, I was keen to be a part of this inspirational project. Why would you recommend volunteering to others? Everyone benefits from the promotion of the 5 ways to wellbeing - C onnect, Be active, Take notice, Keep learning and Give. I honestly get as much out of the sessions as those attending...if not more. It is a privilege to work with such a band of friendly, caring and interesting people. Find out more about how you can get involved here https://www.govolherts.org.uk/o/The-Red-Shed-Project

Julie Fewings volunteers with the Countryside Rights of Way team and also Herts Domestic Abuse Helpline. Why you got into Volunteering? Following retirement from 43 yrs with the Herts Police I still wanted to use my skills, be helpful and add structure to my week. I researched carefully to find voluntary roles that would suit my skills and interests. I couldn’t have done better! How you make a difference? The conservation work keeps your countryside spaces, paths, streams, rivers and benches in good condition/ clear also enabling the wildlife and vegetation to flourish - it’s a lovely outdoor activity which also keeps me fit. I get such a buzz from the conservation work, we have such a laugh but also it’s amazing to see the result of your hard work - trees planted, rivers flowing and furniture repaired. The Herts Domestic Abuse Helpline call handling is so rewarding, knowing that following a call you have helped someone take maybe their first steps to escaping such an awful home life. The helpline signposts victims / survivors of DA to get the support and help they need. Why would you recommend volunteering to others? I can’t recommend volunteering enough - make new friends and feel good.

Citizens Advice North Hertfordshire (CANH) is an independent local charity and a member of the national Citizens Advice network. Thomas tells us about his experience as a volunteer, and how he used GoVolHerts to find the perfect role. How did you find your experience of looking for a volunteering role on GoVolHerts? As I recall, I found the (GoVolHerts) website easy to use. I was pleased to find some voluntary work that I felt I might be able to manage. My confidence is lacking due to my long period of unemployment. How has your experience at Citizens Advice been so far? The people at Citizens Advice are very pleasant and welcoming. It is taking me time to adjust since I tend to be most comfortable in my own company. The training has been challenging but I can see that it is very worthwhile… I hope that by volunteering at Citizens Advice I will make a positive contribution to society.

Tina is a Trustee for North Herts and Stevenage CVS, we found out why she loves volunteering. Tell us a bit about yourself I am an 18 year old student from Letchworth Garden City. I am a climate activist, local campaigner and volunteer. I am also heavily involved in local politics. How long have you been a volunteer? I have been a volunteer for most of my life and have a wealth of volunteer experience which started at school. I have coached athletics to disabled children and in the sixth form I took part in the school council, running charity events and helping out in history as part of the ambassador programme. In the local community, I have volunteered in a range of places such as a pop-up shop for a local homelessness charity and supported local community cafes. I recently became a Trustee at the North Herts & Stevenage Centre for Voluntary Services. Why did you decide to start volunteering? I decided to start volunteering to give back to the local community that I feel so passionately about. I became a Trustee because I wanted to use my volunteering experience and personal experiences to support and promote others undertaking volunteering opportunities and to aid the development of the voluntary sector in Hertfordshire. What’s good about volunteering? I find volunteering incredibly rewarding. It gives you the chance to make a positive difference to the local community and the world around you. Biggest challenges you have faced as a volunteer? There are a lot of preconceived ideas about the kinds of people that do certain kinds of volunteering. As a young working-class BAME woman that is a Trustee this is something I come across regularly Why would you recommend volunteering to others? Volunteering is such a large factor in improving wellbeing, it is a chance to meet new people, gain new skills and experiences while helping the community.

Marian is an inspiring volunteer who volunteers for a range of organisations in lots of different ways. We spoke to Marion to hear all about her fantastic volunteering journey. Tell us a bit about yourself I used to teach Modern Languages but in 2010 I took early retirement and moved to Hertfordshire in order to help my daughter with childcare so that she and her husband could continue to work in demanding but enjoyable jobs. Why did you decide to start volunteering? At first (when I retired), I felt very isolated as I didn't know anyone in the area except the young mothers in the mother and baby clubs. They were warm and welcoming but I did feel like a fish out of water. My lifelines were the Grandparent and Toddler group which ran at Letchworth under the Surestart initiative, and the French and German speaking groups run by the Letchworth Arts and Leisure Group. As my granddaughter and her little brother grew older, I started to use my newly acquired free time to volunteer for the Grandparent and Toddler group and to wash up at my local church luncheon club. I wanted to give back something after having gained so much from the local community. Covid has put an end to both of these volunteering activities but it has enabled me to take on new challenges. What do you do within your volunteer role/ roles? I am now the contact for two walking groups within the umbrella organisation of the Letchworth Arts and Leisure Group. We walk at least twice a month and this enables me to meet newly retired people and newcomers to the area, welcoming them just as I was welcomed. I have also been able to use my teaching skills throughout the pandemic. I help Herts Welcomes Refugees by holding weekly zoom meetings with a local Syrian family so that they can practise their English and I have become a school governor - again meeting on zoom. I was alerted to the need for action in both these cases by St Mary's Church in Baldock. I also volunteer for Barnardo's, who hold the contract for children's services in Hertfordshire. During the pandemic I have helped them assemble holiday craft packs for disadvantaged children. As the situation has eased, the Barnardo's volunteer co-ordinators have linked me to a family with English as a second language. I have helped this family to fill in application forms for a nursery place and enabled them to use English in play and story telling. We now meet outside in local playgrounds every week. My other delightful role for Barnardo's is helping at a Baby weigh clinic, I welcome mothers, check their temperatures, help with the administration at the clinic and make sure that everyone wears a mask and sanitises their hands! Why would you recommend volunteering to others? Volunteering has given me so much pleasure - it's added interest and challenge to my life: planning lessons and play sessions, talking to people whose life experiences are different from my own, using simple, practical skills and my professional knowledge of grammar and language teaching. I have made friends with other volunteers and I am never bored. I have met with a great deal of kindness and friendship from the people of Hertfordshire, it is very empowering to be able to return this goodwill. Volunteering keeps me young!

Tell us a bit about yourself Although past the state pension age I still work part-time in IT and I volunteer at Countryside Management Service (CMS). What do you do within your volunteering role? I help people access the countryside in a number of ways. This could be by clearing rights of way, installing kissing gates and building boardwalks. I also encourage biodiversity by, among others, clearing scrub, opening up areas of woodland, coppicing and tree planting. How long have you been a volunteer? 12 years Why did you decide to start volunteering? Changes in my desk-based job meant I had some spare time and I was looking for an outside role which would involve physical exercise, doing something useful for the community and have a social aspect. Why would you recommend volunteering to others? You can get a lot of satisfaction from helping other people and making a small difference to their lives at no cost to themselves. It’s also good for your physical and mental health.

At the beginning of June, we celebrated Volunteers' Week and many organisations chose to mark the occasion in different ways. In June, DLRC Ltd used their annual team building days for good and volunteered their time to support a local not-for-profit, Church Farm Ardeley . Over 90 employees took part in the volunteering days and worked together to complete a variety of different tasks that were associated with their theme - sustainability. Some of these tasks included: Painting the Rural Care shed (a shed dedicated to hosting schools that visit the farm for children with learning disabilities) Sowing 500 butternut squash and protecting them with netting Weeding leek beds and an enormous bed of onions Feeding 350 chickens Sorting, grading and boxing 5 days of eggs And that’s only a few of their achievements, DLRC Ltd managed to accomplish ten weeks of volunteer's tasks in just one day! On their second day of their team-building activities, DLRC enjoyed a talk by Tony Juniper from Natural England on the topic of sustainability including how DLRC can contribute as organisation and how individuals can take action. Whilst The Little Recreations and Tentshare teams explained that their camping equipment used at Church Farm, would be upcycled and reused at festivals/ campsites all over the country. The Jolly Waggoner pub across the road from Church Farm, kindly treated the team to some amazing and delicious meals. And despite the rain, the team camped overnight around a warm and cosy fire. They described their time as a “very fun and rewarding couple of days”. Another employee added “it felt incredibly good to be helping the local community and spending our precious time doing something worthwhile outdoors”. Dianne Lee, Managing Director of DLRC Ltd thanked the Church Farm and MotivAction teams immensely for making DLRC Ltd feel welcome during their days as volunteers and for helping them to make a difference. Dianne also thanked all employees that took part for putting in the effort to make their partnership with Church Farm a big success. DLRC's experience of Corporate Volunteering is testament to the immense benefit that giving back has on employees wellbeing. Volunteering programmes can also act as a powerful engagement and retention tool, read more here . If you would like more information on Corporate Volunteering, contact us today . Find out more about DLRC Ltd here . Interested in supporting Church Farm Ardeley? Explore their volunteering opportunities on GoVolHerts here

In May 2022, Jarvis Contracting held a company-wide event to help communities across Hertfordshire. The Jarvis Community Day is held around the 19th May (1905 – the year Jarvis was formed) and is an annual event that creates mutual benefit for the local community, Jarvis and the individual volunteers. This new programme has a list of goals that volunteers taking part would work towards, these were to: Genuinely make a difference to someone else’s life Engage with Corporate Social Responsibility (CSR) and sustainable efforts first-hand Forge positive connections with colleagues and learn new skills in a different context Connect with the community or nature and enhance wellbeing Transform green spaces for residents and communities to enjoy Create a lasting legacy for future generations Over the course of the week, small teams of volunteers took part in various community based activities across Hertfordshire including gardening, planting and painting for several local charities and community groups. In addition, foodbanks were placed across our sites and at Head Offices in support of local charity DENS. Getting Rooted CIC in Hitchin were one of the organisations fortunate to receive support from Jarvis Contracting who kindly helped out with many tasks on Tuesday 17th May. The team of volunteers assisted with things like building new compost bays and a trellis frame with salvaged materials to support runner beans, path mulching with woodchip, and path weeding. Aletheia, the founder of Getting Rooted CIC spoke very positively about the event, saying: “It was a lovely day and the Jarvis team were very obliging with some of my requests... What a great team, I would welcome them back any day. Thank you so much.” Chris Baxter, a Jarvis Contracting team member talked about much he enjoyed the day by saying: “I really enjoyed the day and thank you for everyone’s company, all worked really hard…I think we made a real difference.” The Jarvis team noted how the volunteering events were 'a positive contributor to mental wellbeing, with the satisfaction of being part of something that has a positive impact on others' and went on to add: 'Whilst supporting those in our communities, we have also increased our skills and competencies, and had a lot of fun!' If your company would like to find out about Corporate Volunteering opportunities across Hertfordshire, contact #TeamHerts Volunteering via email: [email protected] or call us on 01462 689409. If you would like more information about Jarvis Contracting, please visit their website: www.jarvisbuild.co.uk Interested in volunteering with Getting Rooted CIC? Find them on GoVolHerts HERE

Tell us a bit about yourself I am a primary school teacher who taught for twenty years and more recently started tutoring maths at home. I live in Ware and have two daughters, who no longer live at home now. What do you do within your volunteering role? I am the ‘Brown Owl’ at a Brownie unit in Stanstead Abbott’s and have run the unit for eleven years. This involves organising with a team of young leaders and other leaders what we will do for the term with our girls. It involves organising pack holidays, sleepovers at museums, going cycling, sailing, trips to lots of different places and organising crafts. It is very much a team effort for the benefit of the girls. We also take part in District events where all the girls come together for events such as St George’s Day, the Ware Carnival, a special carol service, trip to the zoo and many more. A year ago I became the joint district Commissioner for Ware which means that two of us sort any problems and celebrate any successes of the 12 Rainbow, Brownie, Guide and Ranger units in the Ware area. How long have you been a volunteer? I have been involved with guiding about 20 years. Why did you decide to start volunteering? I got involved with Girlguiding when the Rainbow pack my daughter was at was closing as the leaders were leaving, I stepped in with a friend and it was hard work especially with two children aged 7 and 3 at that time and I was working part time too. But it was really rewarding. Later I took on a Brownie pack which was also closing and have loved that and my daughter was a young leader I have run the Brownies for 11 years now. I have never been a Brownie or Guide so it was all new to me too. Why would you recommend volunteering to others? I would recommend volunteering with Girlguiding as it is so rewarding. You see girls go from being so nervous about speaking at their enrollment to become confident girls at 10. They have so many opportunities in a safe environment. They sleep away from home, they try lots of new activities outside their comfort zone such as cycling, sailing, and abseiling and they make new friends outside their school. You are also part of a team and that is lovely too. Everyone in Girlguiding is friendly and enjoy being involved.