“You never know how much difference a simple journey can make.”

At GoVolHerts, we are continually inspired by the incredible individuals who choose to give their time, skills, and passion to support charities across Hertfordshire. We are delighted to showcase Melissa, a dedicated volunteer who discovered her trustee role through GoVolHerts and has since made a remarkable impact in her community. Melissa’s journey is a wonderful reminder of how volunteering can open unexpected doors, foster personal growth, and strengthen the organisations at the heart of our communities. 1. What motivated you to apply for a trustee role, and how did GoVolHerts help you find the right opportunity? “When I left my role running an international organisation in 2024 I knew I would have more time to commit to voluntary work alongside a new career, it was important to me that it was something in my local community and I wanted to use my skills from serving on Boards & Committees in a different way. My sister has worked in social care and the charity sector for years as an professional and as a trustee and guided me to check out GoVolHerts for opportunities. The GoVolHerts website made it really easy to find, filter, research and contact an organisation all in one portal.” 2. Can you describe your first few weeks as a trustee and any surprises or highlights you experienced? “Initially as a prospective trustee I was invited to meet with the organisation’s CEO & Chair, we had a long, informal chat about the charity, my skills and background and where I could add value from what they had seen on my CV, I was invited to attend a meeting and ask questions then made the decision to join and was voted in. I was able to really hit the ground running by helping to update the trustee induction process, I did a lot of reading of the organisations documents and policies, and spent time visiting the services and staff to better understand how everything fit together. There is a huge amount of information and resources available online to support becoming a trustee, I was surprised how many online forums, LinkedIn groups, etc. there were that gave advice. Having access to training through HCF did a lot to relieve my nerves about the weight of my duties.” 3. How has your trustee role allowed you to make an impact in your community? “Since becoming a trustee I have been able to support and promote many of our fundraising initiatives; networking and using social media to drive attention to our campaigns and rebranding has helped us to attract donations and grants that allow us to run our services even through challenging times. There have also been opportunities to support clients directly with our keyworkers, such as joining them on homeless outreach walks or providing second hand furniture for our HMOs, the feedback from our clients made it clear how hard our staff work and the confidence and reassurance they get from Resolve.” 4. What advice would you give to someone considering applying for a trustee position through GoVolHerts? “Take your time to review the different options available, find a cause that really speaks to you and consider what skills you can bring from your own personal/professional life. Speak to someone you already know about their time as a trustee and reach out to the organisation you’re considering, spend time chatting with them and ask questions, be curious! Visit the organisation in person if possible to see how they work and what they do. Lastly – GO FOR IT!” 5. Has being a trustee changed the way you view volunteering or community work? If so, how? “I feel much better informed about changes and decisions being made at local and national level that impact the provision of services in my community, I now realise how much I can benefit in building my own knowledge and skills as part of the board while also serving the community. Since working with Resolve as a trustee, I can see how varied the options are for ways to support a charity as a volunteer. Being a trustee also helped me to pursue working in the charity sector as my day job too!” Melissa’s story is a testament to the power of volunteering, not just to support others, but to transform our own lives. We are proud to have helped her find a meaningful trustee role, and we hope her journey inspires others to explore the many opportunities available. To find volunteer roles, click here .

As part of Trustee Week 2025, we’re celebrating the incredible people who volunteer their time, expertise, and passion to guide charities and make a difference in their communities. Trustees play a vital role in shaping the vision, governance, and impact of charitable organisations and this week, we’re shining a light on their contributions. Today, we’re featuring Loretta Anderson, who serves as Chair for both The Centre in the Park and the Margaret Lloyd Playgroup. Loretta shares what inspired her to become a trustee and what she’s learned along the way. What inspired you to become a trustee, and what motivates you to keep giving your time and expertise? I am passionate about the charities I chair. The Centre in the Park and the Margaret Lloyd Playgroup. I felt (and still feel) that I have something to offer them from a fundraising and governance perspective. What impact do you feel your organisation has made in the community since you’ve been involved? Margaret Lloyd Playgroup – The years I have been involved has given thousands of parents of small children, many who live in flats, a safe and affordable place for their pre-school children to thrive.The Centre in the Park – is a purpose-built day centre for high needs elderly residents. They are able to socialise have good food and lots of stimulating activities that enable them to stay longer in their own homes. If they live with carers it gives the carer much needed respite from their caring duties. What have you learned about leadership, collaboration, or decision-making through your trustee role? I have learnt that leading a good board is about listening to others, teamwork, communication, and most of all that you all care about the charity and the beneficiaries you work for. What advice would you give to someone thinking about becoming a trustee for the first time? Read the charities aims and objectives, to make sure they are a cause that you want to support. If possible ask to visit the charity to talk to beneficiaries/users before deciding if you really want to help. Finally, go for it, as it is very rewarding! Trustees like Loretta remind us of the huge difference dedicated volunteers make every day, guiding organisations, supporting communities, and helping charities to thrive. We have lots of exciting trustee roles available, visit our website to find out more and see how you can get involved!

As part of Community Transport Week, we’re highlighting the volunteers who give their time to help others stay independent and connected. Volunteer drivers play a vital role, not just providing transport, but offering companionship, support, and reassurance to those who may otherwise struggle to get out and about. Meet Peter , a volunteer driver who shares what inspired him to get involved, the meaningful moments he has experienced, and why he believes community transport is so important. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? Had recently retired but very aware I still felt I wanted to contribute in some way. I was fortunate to still have good health and mobility and enjoyed driving and more importantly talking to others was something I had always enjoyed in my career dealing with the public as I had done for many years. When I read about the service it seemed such a great cause to be involved with and certainly four months on I witness every week how much the service is appreciated by its passengers. It really feels like giving time each week is so vitally important in affecting other lives. Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? I recently drove a lovely very elderly lady to a breast clinic appointment. She was so nervous and worried and had no relatives nearby or close family. Her mobility was an issue too as she was very unsteady. I believe she was 92. The lady asked if I would mind accompanying her to her appointment and wait with her to chat and distract her from her concerns. Of course, I gladly did and we had a number of great conversations throughout the journey and whilst at the hospital. On leaving her she was quite emotional and said I had helped turn what she was expecting to be an unpleasant afternoon into a really lovely trip out! It was a lovely afternoon, and it made me really feel I had made a difference to her that day. Why do you think Community Transport is so important, especially for those who might otherwise struggle to get out and about? It really is so important. It gives clients the peace of mind and an amount of independence that can be missing for a variety of reasons, obviously health and wellbeing being a major factor. To attend these appointments for some with no family, relatives nearby, and in some cases no friends still alive, it is, I know, a great comfort to have this overall support and of course with those on a limited budget it ensures they receive the appropriate care with hopefully no concerns over the cost of transportation which of course privately would for many be prohibitively. Peter’s story highlights the profound difference volunteer drivers make — providing not only safe and reliable transport but companionship, reassurance, and independence to those who need it most. If you’d like to explore volunteer driver opportunities in Hertfordshire, see available roles here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver