Post | April 2024 | Volunteer Stories | 2 min read

Willow Foundation Volunteer Story

Written by GoVol Herts
Volunteer Alex at Willow Foundation

We are very fortunate to have some amazing volunteers who dedicate their time to support our mission. Alex has been volunteering as part of his Duke of Edinburgh Award…


“I'm Alex, a 16-year-old who's passionate about lending a helping hand and connecting with people. My journey with volunteering began when I was just 14, participating in the Duke of Edinburgh's Award (DoE) at Willow’s Welwyn Garden shop.


At first, stepping into the world of volunteering was a bit daunting for me, but I quickly embraced the challenge. Jumping right into meeting people and learning the ropes of customer service, I found myself thriving outside of my usual comfort zone. Now, at 16, I'm comfortable working the till and assisting customers with a smile. Volunteering here has been an incredible opportunity not just to give back, but to grow personally too.


One of the highlights of my time here has been building a close working relationship with Jan, a fellow volunteer. Jan's guidance and support have been invaluable in my journey, and I'm grateful for the opportunity to learn from her experience. I particularly enjoy working alongside Jan, sorting through the books. There's something satisfying about organising and categorising them together.


During my shifts, you'll often find me sorting books, DVDs, and hanging clothes. I dedicate two hours every Saturday to contribute to the shop's mission. Volunteering has really boosted my confidence and broadened my horizons. It's incredible how much I've grown in just a short time. From starting as a bronze-level participant to reaching gold status for my DoE Award, it's been an amazing journey of growth and learning.


Outside of volunteering, I'm into music, especially playing the flute. But my real passion lies in making a difference and being friendly and helpful wherever I go. Volunteering here isn't just about the present; it's an investment in my future. Every day teaches me something new and adds value not just to the shop, but to my own personal and professional development.


I'm excited to keep growing, making a difference, and spreading positivity wherever I can. If you're ever around Welwyn Garden City, come in and say hi!”


We’re always looking for new volunteers, so please do take a look at our latest volunteering opportunities on


#Volunteering #DukeOfEdinburgh #willowvolunteers

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