Volunteer Stories

As part of Community Transport Week, we’re highlighting the volunteers who give their time to help others stay independent and connected. Volunteer drivers play a vital role, not just providing transport, but offering companionship, support, and reassurance to those who may otherwise struggle to get out and about. Meet Peter , a volunteer driver who shares what inspired him to get involved, the meaningful moments he has experienced, and why he believes community transport is so important. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? Had recently retired but very aware I still felt I wanted to contribute in some way. I was fortunate to still have good health and mobility and enjoyed driving and more importantly talking to others was something I had always enjoyed in my career dealing with the public as I had done for many years. When I read about the service it seemed such a great cause to be involved with and certainly four months on I witness every week how much the service is appreciated by its passengers. It really feels like giving time each week is so vitally important in affecting other lives. Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? I recently drove a lovely very elderly lady to a breast clinic appointment. She was so nervous and worried and had no relatives nearby or close family. Her mobility was an issue too as she was very unsteady. I believe she was 92. The lady asked if I would mind accompanying her to her appointment and wait with her to chat and distract her from her concerns. Of course, I gladly did and we had a number of great conversations throughout the journey and whilst at the hospital. On leaving her she was quite emotional and said I had helped turn what she was expecting to be an unpleasant afternoon into a really lovely trip out! It was a lovely afternoon, and it made me really feel I had made a difference to her that day. Why do you think Community Transport is so important, especially for those who might otherwise struggle to get out and about? It really is so important. It gives clients the peace of mind and an amount of independence that can be missing for a variety of reasons, obviously health and wellbeing being a major factor. To attend these appointments for some with no family, relatives nearby, and in some cases no friends still alive, it is, I know, a great comfort to have this overall support and of course with those on a limited budget it ensures they receive the appropriate care with hopefully no concerns over the cost of transportation which of course privately would for many be prohibitively. Peter’s story highlights the profound difference volunteer drivers make — providing not only safe and reliable transport but companionship, reassurance, and independence to those who need it most. If you’d like to explore volunteer driver opportunities in Hertfordshire, see available roles here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

This week, we’re celebrating the volunteers who help keep our community moving. Community transport isn’t just about getting from one place to another — it’s about independence, reliability, and the kindness of people willing to give their time to help others. Meet Rob , one of our dedicated Volunteer Drivers. He shares why he got involved, the moments that make the role meaningful, and why community transport is so important for those who might otherwise struggle to get out and about. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? I realised from my own family experiences how much older clients would appreciate a personalised, friendly transport service that they could fully rely on. Community Transport provides this. The office staff are really organised and are great at communicating with drivers and clients alike. The online system provided for drivers to book their future availability is easy to use and flexible, and the job allocation process is straightforward. Being able to plan ahead and choose exactly when you are available to take a booking is really convenient for me. Hearing from clients directly about how much they all value the service provided is a great motivator for me to help further whenever I can. I like driving and can always seem to fit the jobs in around my other activities. Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? Many of the clients have difficulties with mobility, so a door-to-door service with a driver who can be patient and assist where needed is clearly appreciated. Taking the stress out of getting to and from an appointment is one benefit for the client and having a good chat on the journey is another. Why do you think Community Transport is so important, especially for those who might otherwise struggle to get out and about? In the current climate there are no transport services provided by the hospitals or social service depts themselves, so this charity transport service is critically important to users for whom public transport may be impractical and private taxis very expensive. 🌟 Rob’s story highlights how volunteer drivers make a real difference every day — providing independence, friendly conversation, and peace of mind to those who rely on the service. 👉 If you’d like to find your perfect driver role in Hertfordshire, explore opportunities here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

As part of Community Transport Week, we’re sharing the voices of our amazing volunteer drivers — people who give their time, energy, and kindness to help others get where they need to go. Here, we meet Denise , who shares what first inspired her to volunteer, the special friendships she has built, and the many ways volunteering has brought meaning to her own life. What first inspired you to start volunteering and what keeps you motivated to continue? I was inspired by a phone call to enquire if I would consider driving for Community Cars. I gave it very little thought as I had no idea what was involved but thought, hey why not, let's give it a go? So I did! I thoroughly enjoy meeting people from all different walks of life and over the years have developed a nice friendship with a few. Can you share a moment or experience in your role that has felt especially rewarding or meaningful? I take many people from all different walks of life. There is one lady with MS that I take to a centre in Wendover on a weekly basis. Through her I have met a very nice gentleman who has become my special friend. He is at the Centre as his son also has MS and the lovely thing is that his son and the lady I take are starting on a budding friendship. Who knows where that will lead. Not time to buy a hat for either of us though! What is the best part of your volunteering role and why does it stand out to you? The best part is difficult to say there are so many different “best parts” for me personally it means that whilst I'm out taking people to and from hospital appointments, I'm not spending money. It also gives me a wonderful reason to get up every morning. How has volunteering changed you or made a difference in your life? Volunteering has made me more aware of other people and their difficulties. I try to do whatever I can to help them sometimes it might just be a friendly word other times just an ear to listen. I have noticed that my biggest difference is that I am learning to listen and think before I speak. 🌟 Denise’s story is a reminder that volunteering is about more than driving — it’s about friendship, connection, and finding purpose in helping others. 👉 If you’d like to discover your perfect driver role in Hertfordshire, take a look here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

Community Transport Week: 13–17 October This week we’re celebrating the volunteers who keep our community moving. Community transport isn’t just about getting from place to place — it’s about connection, support, and making a real difference in people’s lives. We spoke to Lauren , one of our dedicated Volunteer Drivers, about what inspired her to get involved and why she believes this service is such a lifeline. What inspired you to become a Volunteer Driver, and what keeps you motivated to give your time? I’d been searching for a while to find something to volunteer for - I had some spare time and wanted to do something helpful with it. But nothing really stood out until I read about the community transport service and thought “I can do that! I enjoy driving and it sounds like a great way to give something back to the community” I’m so glad I took the plunge and volunteered. The team are amazingly supportive and look after their volunteers really well. It’s just a pleasure to drive people to and from their destinations, knowing that you’re helping, even if it’s in a small way. I really enjoy the social aspect of meeting such a variety of people - you never know what you’re going to end up talking about and every trip is different! Can you share a memorable moment or story from your journeys that shows the impact community transport has on people’s lives? I recently took a gentleman on a 60 mile round trip for some medical treatment. Using patient transport wasn’t an option for him because of his condition and using a private hire car would have cost him 4 times as much as community transport and that wasn’t an affordable option. Without access to the community transport service, he wouldn’t have been able to receive his treatment and was incredibly relieved when he discovered its existence. I also recently took a lady to a medical appointment, and she said that she was a bit worried over what she was going to be told. I could see she was getting nervous as we arrived and I offered to wait with her so she had some company. She was very happy to accept, and we had a chat whilst we waited, just to help her with any anxiety. Everything turned out fine and she mentioned how nice it was not to have to wait and worry on her own. Sometimes just providing a bit of unexpected company can have an impact. Why do you think community transport is so important, especially for those who might otherwise struggle to get out and about? It’s a volunteer service, so there’s no rush to get to the next journey. We’re on hand to help people get to and from the car and their actual appointment if needed. With the team in the office, specific requirements can be discussed in advance so the volunteer driver is aware of any assistance that might be required for a more personalised, door to door service. Stories like Lauren’s remind us that community transport is about so much more than just a journey — it’s about independence, kindness, and human connection. Volunteer drivers make a real difference every day, whether by helping someone reach essential treatment, or simply offering a friendly face along the way. If Lauren’s story has inspired you, why not see if there’s a role for you too? 👉 Find your perfect driver opportunity in Hertfordshire here: https://www.govolherts.org.uk/volunteer/all/opportunities?search_radius=8&q=driver

Volunteering can be one of the most rewarding ways to give back to the community, and Citizens Advice relies on the dedication of local people to provide vital support to those in need. We spoke with David Dowling, a volunteer at Welwyn Hatfield Citizens Advice, about what motivated him to get involved, what his role looks like day to day, and the difference it makes both to clients and to him personally. What motivated you to volunteer with Citizens Advice, and what drew you to this kind of role? “I retired in 2023 after working for 35 years in the Corporate sector and I wanted a volunteer role that would be flexible in terms of the hours worked, completely different from what I had done before and something in the charitable sector that would make a real difference to people in need. I had a discussion with the CEO of Welwyn Hatfield Citizens Advice and I was attracted by the Generalist Adviser roles that was described. We were trained in a small group in many different areas including how to help clients with debts, employment issues, housing, benefits, immigration, consumer issues and others. I also learnt additional personal skills that built on what I had gained in the corporate sector.” What does a typical day as a volunteer look like, and what kind of support do you provide for people who come to you? “It may be a cliche but no two days are the same. Whilst there are opportunities for volunteers to speak to clients by phone, my preference is to see clients face to face in the office which is catered for and encouraged. The clients I see are often in desperate situations, for example sometimes they are homeless or about to be evicted, sometimes they have debts which they need help with to manage, other times they are not getting the benefits they are due and some are subject to domestic abuse or have alcohol or gambling addictions. We provide practical advice to help the clients manage these situations and as many of our clients have long-term disabilities or critical health conditions, we will often take a hands on approach to action the advice we give, for example I had a client last week who was a month away from being evicted and after getting her approval to act on her behalf, I successfully applied for Universal Credit, Housing Benefit and Council Tax support for her. I then spoke to the Housing Department and with their help, we spoke to the managing agent of her privately rented house and negotiated with them and the owner to offer her a new lease on the house. She was able to remain in her home and get her finances on a sustainable basis.” How do you feel your volunteering makes a difference, to the people you help and to you personally? “I get so much personal satisfaction from helping local people and I have learnt so much both through the training provided and working with our clients. I enjoy the role so much that I recently extended my hours and role to also work with another volunteer on Research and Campaigns where we take issues that are impacting many clients and deal with the issues holistically. An example of this is that we see so many clients who are not claiming the benefits that they are entitled to. We are now launching a campaign across Welwyn Hatfield to talk directly to different community groups about the different benefits available, eligibility rules and the process for claiming them. We hope this will make a real difference to a large number of people in the borough. The Clients we work with are often so grateful for the support they get from Citizens Advice. They really appreciate how we help them navigate desperate situations and get their lives back to a more peaceful and sustainable basis.” Making an Impact David Dowling’s experience highlights the real impact that Citizens Advice can have on people’s lives from preventing evictions to helping clients access the support they’re entitled to. It also shows how volunteering can be transformative for the volunteers themselves, offering new skills, purpose, and the chance to make a lasting difference in the local community. 👉 To find volunteering opportunities with Citizens Advice Welwyn Hatfield, click here .

Looking to give back to your community but not sure where to start? The upcoming Virtual Volunteer Fair is the perfect chance to explore a wide range of opportunities across Hertfordshire and find a role that suits your skills, interests, and availability. One volunteer who found his path through GoVolHerts is Peter Hopkins, now Chair of Trustees at Young Carers Crew . “In 2022, I wanted to get back into volunteering to give something back to the community, but wasn’t sure where to start. A contact recommended GoVolHerts, a platform connecting people in Hertfordshire with meaningful volunteer roles. So off I went! In searching the site, I came across a role as a Trustee for Young Carers Crew – a charity supporting young people who care for family members with illness or disability. The description explained that trustees help guide the charity’s strategy, ensure good governance, and support its fundraising efforts. With many years business experience in senior roles, I felt that a trustee role was one where I could make a real difference.” Peter applied through GoVolHerts and was soon welcomed onto the board of trustees. “It took a few meetings to get to know everyone and to start making a contribution. Initially I took on responsibility for fundraising strategy, and had a number of successes with local government and foundation grants. I have since moved on to take the role of Treasurer, with the added responsibilities of Charity Commission reporting and dealing with HMRC queries – and this has certainly enabled me to develop new skills! I have recently taken on the additional role of Chair of Trustees, and as I reflect on the last three years, I certainly feel that I’ve been able to make a difference to the governance of the charity, ensuring we are in a good place financially to continue to support young carers in our area.” The experience has been rewarding not just for Peter but also for the charity. “As a charity, we continue to use GoVolHerts to recruit new trustees and volunteers, and to bring new sets of skills to the group! I would certainly recommend the site to any charity looking to engage volunteers with their purpose, and thanks to all the team for their continued support!” Peter’s story is just one example of how volunteering can open doors, build new skills, and make a real difference. If you’re curious about how you could get involved, the Virtual Volunteer Fair is a fantastic place to start. Peter Hopkins, Chair of Trustees, Young Carers Crew

In 2024 Mark was considering what activity he could do to have fun, keep busy, contribute to his community and use his skills. He saw on Facebook that GoVolHerts was hosting a volunteer fair in Hitchin town centre, so he went along to meet charities and find out what sort of opportunities they might have to get involved. On the day, he got talking to the people at the Herts Fire & Rescue Service stand. Having recently retired from a demanding role as a marine engineer who used to have responsibility for fire-fighting on board oil tankers and gas carriers, their volunteering roles seemed like a great fit and an interesting opportunity to use his skills and experience for the benefit of the community. He started to volunteer with the service shortly afterwards as part of a team of volunteers. He is involved in a variety of different activities, including helping at public education events across the county, fitting smoke detectors and interviewing for the King's Trust. GoVolHerts recently met him supporting a busy Older Persons Learning & Safety event in Stevenage, organised by volunteers from Herts Fire & Rescue. Mark really enjoys getting out and about and the variety of his role, in which he is typically active 2-3 days a month. GoVolHerts was delighted to hear about Mark's experiences and to know that we played our part in helping him find the right role. We celebrate all the wonderful volunteers at Herts Fire & Rescue service, who are keeping our communities safe and supported. Click here to see their current volunteering roles and find out if it's the right fit for you too. If this isn't the right role for you, don't hesitate to search for other roles or to attend our forthcoming Hertfordshire Volunteer Fair on Friday 6th June in Hitchin! Learn more here.

The Upcycling department at Garden House Hospice Care is a fantastic place to volunteer, offering a creative and rewarding way to give back. This initiative transforms damaged or outdated furniture into high-quality, unique pieces through sanding, painting, decoupage, and reupholstering. Volunteers of all skill levels contribute, learning new techniques while making a real impact. Depot Manager Natalie Read share below how crucial volunteers are to the department, bringing diverse skills and enthusiasm to every project. More than just an eco-friendly effort, upcycling helps fund vital hospice care while reducing waste. With a dedicated shop at The Depot in Letchworth and a strong sense of teamwork, it’s a welcoming and fulfilling environment for anyone passionate about sustainability, craftsmanship, and community. Can you tell us about the Upcycling department at Garden House Hospice Care and what kind of work you do there? The Upcycling Team take furniture donations which can’t be sold in shops as they are damaged or unfashionable and we sand, paint, decoupage and reupholster those items to make them beautiful. We also make bags and cushions from donated fabric. I have a team of 30 volunteers who all bring different skills - we have grown over the last four years from a team of three, starting off with a few pieces to compliment stock in our Hitchin shop, to now having our own upcycling shop at The Depot in Letchworth. Why is upcycling important for the Hospice and how does it contribute to the overall mission of Garden House Hospice Care? Upcycling means taking furniture donations that would otherwise go to landfill, which is extremely important for the environment. It also means that we create a unique, high-quality product for customers in our community, raising vital funds so the Hospice can continue to care for patients, their families and carers. Volunteers play a big role in charity work. How important are they to the Upcycling department and what kind of tasks do they help with? Our volunteers are important across all departments; in Upcycling specifically, we look for specialised skills like upholstery or painting. However, we do love volunteers who are flexible; many are happy to be sanding down a table one day, then helping curate homeware to compliment furniture in The Depot Shop the next! Our shop is open six days a week now, so our Upcycling volunteers are very busy making beautiful furniture during the week and then assisting customers on a Saturday. What skills or qualities make a great volunteer in the Upcycling department and do people need any previous experience to get involved? It does help if Upcycling volunteers have some experience in painting, sewing or fixing as it is quite a fast-paced environment, and we pride ourselves on our high-quality products. However, we also run workshops for people to learn new skills too. The greatest skills are those shared by all the volunteers across Trading including in the shop, online, sorting and van volunteers: an enthusiasm for the charity and an eye for a good quality donation. Can you share any memorable success stories of volunteers making a difference or a particularly special item that was upcycled? Wow, so many items spring to mind! I particularly like it when the team’s complimentary skills come together. We have had customers who want to furnish their whole houses in upcycled furniture, which is a great team effort, as we have to look out for suitable sizes and styles and then custom paint them. We had one client who wanted bedroom furniture and said we could be as adventurous as we wanted! Joanna, one of our very talented volunteers took this on and created an amazing bedroom suite out of Stag furniture with eclectic wallpaper, mismatched donated knobs and of course a little bit of gold. It was absolutely fabulous, and the customer was thrilled! Apply for a volunteer role at Garden House Hospice Upscaling House here .

NYAS is a leading rights-based charity who provide advocacy and legal representation to children and vulnerable adults when important decisions are being made about them. Hear our volunteers story below: "Volunteering as an Independent Visitor for the National Youth Advocacy Service (NYAS) is a profoundly rewarding experience. My journey began with a desire to make a meaningful impact on the lives of vulnerable young people navigating the complexities of the care system having worked in this area over 10 years ago. For nearly three years I have been supporting one young person, I have seen them grow and become a young adult. Supporting them through the challenges of moving foster homes and schools. Every 4-6 weeks we get together and have fun, whether going to the cinema, out for food, bouldering or just going for a walk. All these activities have allowed us to build a genuine connection, providing a reliable and trusted presence in their life, they feel comfortable to share and ask questions. It is wonderful to be part of their life. Volunteering with NYAS has reinforced my belief in the crucial role of community support in empowering the next generation. Witnessing the positive changes and growth in the young person I support highlights the tangible impact that dedicated volunteers can have on building a brighter future for vulnerable individuals. The experience has not only positively influenced the young person I support but has also fostered my personal growth. Understanding the nuances of the care system and advocating for the rights of these young people has expanded my empathy and deepened my commitment. Ensuring I am a consistent and positive presence in the life of the young person I support continues to be a source of inspiration for me, my family and my friends." Feeling inspired? Why not apply for a mentor role at NYAS .

Triangle Community Garden: Volunteers Needed to Keep This Vital Space Thriving Nestled in the heart of Hitchin, Triangle Community Garden is more than just a green space—it’s a place where people come together to learn, grow, and connect. Throughout the week, the Triangle Garden runs Growing Ability, a therapeutic horticulture project for people with support needs, Tuesdays to Thursdays. On Fridays and weekends, it opens its gates to the public, inviting local people to cultivate and care for its community nature gardens in Ransom's Recreation Ground. However, to keep this invaluable resource thriving, the garden urgently needs more volunteers, particularly for their mid-week activities. Why Volunteers Matter Volunteers are essential to the garden’s success. They support staff in running its Growing Ability sessions, and with general upkeep of the gardens, helping to ensure that everyone who visits can enjoy a fulfilling and educational experience. If more volunteers step forward, the garden could expand its weekday Growing Ability sessions, allowing even more people to benefit from its therapeutic activities. In addition to general volunteers, Triangle Community Garden is also looking for two new trustees to help guide its future. What They Need The garden is looking for friendly, reliable volunteers who don’t mind a bit of chilly weather and enjoy helping others. Ideally, volunteers can commit to coming every week, but the garden also maintains a volunteer bank for those who can help on a less frequent basis. No prior experience is necessary—just enthusiasm and a willingness to get stuck in! Meet Sarah: A Volunteer Making a Difference Sarah, a local resident and recently retired paediatric nurse, found her volunteering opportunity through GoVolHerts a few months ago. With a love of gardening and a desire to try something new, she was excited to join Triangle Community Garden’s Wednesday afternoon sessions for adults with support needs. Each Wednesday from 12:30 to 3:00 pm, Sarah assists the staff by helping with gardening, craft or cooking activities, and providing general support. She receives a session plan in advance, so she knows what to expect, but there’s no prep required—just a willingness to lend a hand. By simply being there, Sarah helps the staff offer more activities, such as taking participants on walks. Through this role, Sarah has formed strong connections with the project's participants. She finds it incredibly rewarding to see them grow in confidence, become more active in the group, and develop their skills. Despite her background in a caring profession, she had no prior experience working with adults with learning disabilities, and she has found this new experience both enriching and enjoyable. Holly’s Story: A Participant Thriving in the Garden Holly has been attending the garden’s courses for a long time and absolutely loves it. While she enjoys all aspects of the program, she has taken a particular interest in helping new students settle in. She also plays a key role in preparing for the Growing Ability plant stall day, held on the first Thursday of each month. Recently, Holly has developed a keen enthusiasm for wellbeing and healthy eating, an interest sparked by another participant. Since embracing a healthier lifestyle, she has even lost weight and now actively encourages others to stay active and eat well. The session leaders have noted a huge boost in Holly’s confidence—she has gone from being reserved to sharing health tips with fellow participants. Get Involved Triangle Community Garden is making a real difference in people’s lives, but they need more volunteers to keep going. Whether you can commit to a regular slot or just help occasionally, your time and effort will be greatly valued. If you’d like to get involved or learn more about their roles click here .

Safe Space Mentoring is available to 11-19 year olds across Hertfordshire in year 7 -13 (up to 25 years for those with learning difficulties and/or disabilities). The aim of the Mentoring programme is to equip the young person with the necessary skills to make informed and positive choices in their lives. It is made clear to the young person that mentoring is a positive step and not as a result of them doing anything wrong; mentoring is voluntary. Case Study: Jamie and Oliver (names have been changed for confidentiality) Oliver was referred to Safe Space mentoring by Carers in Herts in October and started working with his mentor, Jamie in November. Oliver is a young carer for his mother who has severe mental health problems as well as a learning difficulty. Oliver’s father has no contact, and the only family live many miles away in a different county. Oliver has not been in school for 10 months having experienced severe bullying in his previous school. There were no other professionals involved. He was waiting for a school place at another school at the time of the referral but this has not been offered. Oliver said he wanted a mentor so that someone could understand him, have someone to care and someone he could feel comfortable with. The referrer wanted him to have a break from his caring role. Oliver engaged well with his mentor from the very beginning and has been reliable and open to suggestions. Oliver has coped well with lots of disappointments throughout the time we have been working with him, including his place at a new school being withdrawn and his application for a special college being rejected by the SEND panel. He has been open about his desire to return to school but realistic about his ability to cope in a mainstream setting. His mentor has been able to support him with some aspects of learning by, for example helping him to access the local library and go though some maths questions with him. He has also written a letter of support for the school placement appeal, having got to know him and his needs well over the course of the last few months. As well as supporting Oliver with not being in school, Jamie has also encouraged him to get out of the house. Oliver and his mum hardly leave the house, and Oliver is quite nervous about meeting other young people due to previous bullying incidents. The mentor has gone on dog walks with him and it seems, also provided some informal dog training! Oliver is still not confident at leaving the house and needs quite a lot of support with this aspect of his life. Oliver said: “Walking the dog has built my confidence, I’m much happier and a large part of this is due to Jamie.” Feedback from Oliver’s mother: “After Oliver speaks to Jamie he’s in like a bubble floating in the air. We call Jamie our human angel” For all available roles at Safe Space click here .

Caudwell Youth: Volunteer Case Study Caudwell Youth mentors at-risk young people aged 11-24 years into new futures. Founded in 2022 by four co-leaders with experience of charity-led mentoring provision and philanthropist John Caudwell. They are determined to ensure that the needs of at-risk young people are properly addressed. We talked to Alison Crook, a volunteer mentor at Caudwell Youth who has been supporting Luke. Luke has been part of the Caudwell Youth Collective – a group made up of young people across all our areas that support the charity vision, they get to have input on lots of areas from marketing to being on the interview panel for our next CEO. What Prompted You to Become a Volunteer Mentor? My plan, when I was able to reduce my regular workload, was to put something together to persuade large corporations to provide some sort guaranteed training apprentice for 3 years to care leavers and to contribute to purpose built care leaver flats in which to reside whilst they were under apprenticeship, with support, afterwards, to move forwards. This young person volunteering, I thought would give me better insights into the issues surrounding care leavers and the support that is necessary. It is doing just this! How Often do You Volunteer for Caudwell Youth? Every week I meet with my allocated mentee face to face, with additional contact via messaging in between. How has Volunteering Changed You? Volunteering has provided better insights into the challenges that young people face leaving the care system and has demonstrated the inadequacies of the state support that on the face of it, should work, but because of the way it is set up, and lack of funding, fails to deliver. Also, accepting that small wins are OK and a step in the right direction. What is the Best Thing About Volunteering? It is a great way to “give something back” to society. Seeing small improvements and someone developing more independence. Meeting new people with different experiences. What Would You Say to Someone Considering Volunteering? If you have an interest in supporting young people and can devote some time, just do it! Finally, Would you Recommend Volunteering to Others? Definitely – everyone should do something in life to “give something back” to society. You can find Caudwell Youth mentoring opportunities here .