'Keeping in Touch' caller

Being a Keeping in Touch (KIT) volunteer means giving some of your time to someone who may be in a difficult place; listening, being reliable, offering hope and ultimately empowering them to move forward. People often need to increase their self-esteem and confidence and building relationships can be key to this.    

Main tasks include:

• Telephone Support (brief weekly check-in calls) 
• Considering wellbeing needs and putting these into practice 
• Providing information about local activities, groups and support where appropriate 

Skills, Experience and Qualities needed:

• Has an appreciation of mental health issues 
• Enthusiastic with a positive attitude
• Reliable, responsible and punctual
• Effective communicator
• Understanding and non-judgemental 

When - Daytime Monday to Friday, volunteers to commit to 1-2 hours per week to make calls to a number of individuals 

Where - From home 

Support offered - A telephone app will be supplied to make the calls 

Induction and training on the job, in addition to a mandatory training package. 

Supervision and line management. 

DBS clearance will be applied for, leading to free membership of the DBS Update Service. 

What could volunteers get out of it ?

Volunteering for Mind in Mid Herts will give volunteers the opportunity to be part of Mental Health Service Provision in Hertfordshire. Volunteers can learn new skills and gain new experiences. They will be working as part of a team and be a valuable and worthwhile part of the community.