About Healthwatch Hertfordshire

We are the independent champion for people who use health and social care services. We’re here to make sure that those running services put people at the heart of care.

Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. One way we do this is through high quality research and engagement.

As a charity with statutory powers, we work to ensure local people’s voices get heard, act as a ‘critical friend’ to organisations that provide health and social care, and hold the system to account.

We work to get services right for the future, and to ensure that people’s worries and concerns about current services are addressed.