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Citizens Advice Stevenage

Citizens Advice Stevenage

Non-profit or charity

About

Citizens Advice Stevenage is a small charity that provides information and advice to help people resolve their problems, including benefits, debt, employment, housing and so on. We provide free and ...

Social justiceCommunity & familyWellbeing
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Receptionist

Receptionist

Long term role · 8–12 hrs/Week
Stevenage, Hertfordshire, England, United Kingdom
Social justiceCommunity & familyWellbeing
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Citizens Advice Stevenage
#52860
Scan me or visit www.govolherts.org.uk/o/Citizens-Advice-Stevenage/opportunities/Receptionist/52860 to join

Contact person

Olufunke Olurotimi-adejumoAsk Olufunke a question

Summary

Volunteering as a Receptionist is a great opportunity to give back to the community, gain valuable skills and experiences whilst boosting your confidence.

Detailed description

What will you do?

  • Welcome all clients and other visitors to Citizens Advice Stevenage
  • Oversee the smooth running of the reception areas
  • Assist clients in finding the information they need
  • Entering client data onto our client management system
  • Answer the telephone, reply to emails and post


What’s in it for you?

  • Gain and build on valuable skills and experience such as communication and working in a team
  • Increase your employability
  • Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives 
  • Work with a range of different people, independently and as part of a team

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About Citizens Advice Stevenage

Citizens Advice Stevenage is a small charity that provides information and advice to help people resolve their problems, including benefits, debt, employment, housing and so on. We provide free and independent advice to help people solve the problems they face and improve the policies and practices that affect peoples’ lives. We offer a number of specialist services and last year we helped 7,868 people with 28,888 issues.

We are an independent charity, and responsible for running our own affairs within agreed standards of our membership with the National Citizens Advice. We have 28 staff and 54 volunteers, a budget of over 600 thousand and operate out of one main office and three outreaches in Stevenage.