About
At our Complex Needs Service we support people with a range of mental health and emotional conditions, dual diagnosis and other complex needs to recover and live independently by providing free, short ...
Triage Volunteer
Scan me or visit www.govolherts.org.uk/o/TurningPoint/opportunities/Triage-Volunteer/65697 to join
Contact person
Summary
We are looking for enthusiastic volunteers with good admin and interpersonal skills to provide admin support to staff and person-centred support to clientsDetailed description
Main tasks:
· To process inward referrals
· To make initial contact with new referrals and complete triage
· To allocate referrals to Project Workers within the Carers Support Service
· To adhere to GDPR practices
· To input and process client data
· To keep in-house records system information up to date
What we are looking for:
· Knowledge of MS Office
· Experience of working in an office environment
· Familiarity with local carer services and adult care services
· Good interpersonal skills including confidence when speaking on the phone
· Ability to demonstrate a positive non-judgemental attitude to service users
· Ability to work from our Stevenage Base
· Volunteers must be aged 18 or over
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout Herts Complex Needs Service
So, whatever your situation and needs, we can work with you to set and achieve your own goals, manage your mental health and emotions, and develop skills where needed to live a full and rewarding life.