Volunteer to help with the assessment of our care facilities

The Patient-Led Assessments of the Care Environment (PLACE) is a national initiative that looks at how well care settings support patients’ dignity, comfort, and independence. This year, we’re taking part in PLACE Lite, with a special focus on listening to—and learning from—the disability community.

Your insight will help us understand how our care environment supports people with disabilities and where we can make meaningful improvements. Your voice really will make a difference.

As a PLACE Lite volunteer assessor, you’ll:

• Complete a short online training video to understand the assessment process
• Join our inspection team on-site at Peace Hospice Care, sharing your observations and experiences
• Help the group make practical recommendations for improving accessibility, inclusion, and patient experience
• Highlight any issues or suggestions using the service user assessment sheet

You’ll be warmly supported by our friendly Facilities Team, and training will be provided by NHS England Digital.

🙌 Who are we looking for?

You don’t need previous experience—just your voice, insight, and willingness to share your thoughts.

We’d especially like to hear from you if you:

• Have a disability or lived experience of accessibility challenges
• Have experience as a service user (patient, carer, family member) — but it’s not essential
• Care about improving the experience of others
• Feel comfortable expressing your views and engaging in group discussions

🎁 What’s in it for you?

Volunteering as a PLACE Lite assessor is a rewarding, meaningful opportunity. Here’s what you’ll gain:

⭐ Make a Real Impact

Your lived experience helps shape a more accessible, compassionate care environment—your feedback directly informs improvements that benefit future patients and families.

⭐ Build Confidence & Skills

From teamwork to communication to observing care environments, you’ll strengthen valuable skills in a supportive, respectful setting.

⭐ Be Heard & Valued

Your perspective matters deeply to us. You’ll be part of a team that listens, learns, and genuinely values your contributions.

⭐ Flexible, One-Off Commitment

Just one assessment day, supported by a short online training video—perfect for fitting around your life.

⭐ Feel Good & Give Back

Know that your time is helping create a more inclusive, dignified experience for people facing life-limiting illness.

⭐ Practical Support

We cover reasonable expenses, and our supportive volunteer team is here to help every step of the way.