About
At Rennie Grove Peace, we provide palliative and end of life care support within Buckinghamshire and Hertfordshire in four stages: Early Support Living Well, Dying Well and Bereavement Support ...
Retail Assistant Volunteer - Hemel Hempstead (Grove Hill)
Contact person
Scan me or visit www.govolherts.org.uk/o/Rennie-Grove-Hospice-Care/opportunities/Retail-Assistant-Volunteer---Hemel-Hempstead-Grove-Hill/58065 to join
Summary
Can you help in our busy shop, engaging with our customers and sorting, valuing, pricing and displaying items.Detailed description
What will you be doing?
· receiving donations and sorting, valuing, pricing, and displaying them
· supporting the retail manager and assistant manager to cull and replenish stock regularly to keep displays fresh
· using the cash till
· providing excellent customer service and engaging with customers
· encouraging customers to buy lottery tickets and sign up for Gift Aid
· general housekeeping to keep the shop floor and back room clean and safe
· using a steamer to refresh clothes and make them look their best
· representing Rennie Grove Peace to the highest standards in appearance and respect for others
· engaging with mandatory training
What are we looking for?
· someone who enjoys working as part of a team in a busy shop
· someone who is able to follow instructions from the retail manager or assistant manager, and is happy to work within the shop guidelines
· a reliable person who can let us know when they are not able to come in for their shift in plenty of time
· a polite and friendly person who understands that they are acting as an ambassador for Rennie Grove Peace in their local community
· someone who is willing to learn new skills and engage in the training provided
- we welcome young people aged 14 and above
Training and support
· you will be line managed by the retail manager or assistant manager in your shop
· there will be some mandatory training that you will need to complete at the start of your volunteering with us and then refresher training will need to be done annually
· your retail manager will organise other training specific to your role
· this is a physically active role where you will be on the move most of the time
· there is a risk assessment in place which we will go through with you at the start of your volunteering to ensure that we have an understanding of any additional support needs you may have, and we can discuss any reasonable adjustments that can be made to ensure you are able to fulfil the role safely
· your manager will arrange a review with you about 6 weeks after you start, to see how things are going
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout Rennie Grove Peace Hospice Care
We are proud to offer care in the place that best suits the individual’s needs, whether that’s at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years.
Our staff team of 340+ includes a wide range of patient-facing disciplines plus operational support based in Watford, Tring, St Albans, Chalfont St Giles and Berkhamsted. The Charity is now one of the larger UK hospice charities, reaching a GP population of 797,037 of whom 75% live in Hertfordshire and 25% in Buckinghamshire.
Looking after over 4,500 patients a year, as well as those around them, is a huge privilege, one we simply could not achieve without the incredible support of our 1600 strong volunteer workforce. Our multidisciplinary team helps people to live well and receive support in the place that best suits their needs, when they need it the most. We’re here to help the whole family cope during the most difficult of times, early in diagnosis, during a patient’s illness and, if needed, when those around them are dealing with grief and bereavement.