About
At Rennie Grove Peace, we provide palliative and end of life care support within Buckinghamshire and Hertfordshire in four stages: Early Support Living Well, Dying Well and Bereavement Support ...
Receptionist Volunteer Watford
Contact person
Scan me or visit www.govolherts.org.uk/o/Rennie-Grove-Hospice-Care/opportunities/Receptionist-Volunteer-Watford/71863 to join
Summary
Volunteer receptionists provide a warm and professional welcome to callers and visitorsDetailed description
Main tasks
· Welcoming visitors
· Dealing with a wide range of enquiries
· Answering phones and taking messages
· Routine administrative tasks
What are we looking for?
· Excellent communication and customer services skills
· Good listener with a patient, calm, reassuring manner and able to be sensitive when dealing with someone who may be in distress
· Genuine willingness to help others
· Good telephone manner and able to accurately take a message and pass this on as appropriate
· Comfortable with working with Microsoft Outlook to send emails
· Ability to work using own initiative
· 18 + years old
As the first point of contact for the Hospice you’ll need to be good with people and mindful of sometimes difficult and delicate situations. Tact and discretion are essential in this busy role.
We are particularly looking for volunteers to cover the following shifts:
- Thursday mornings
- Friday mornings and afternoons
What we will provide to volunteers
💸 Reimbursement of costsAbout Rennie Grove Peace Hospice Care
We are proud to offer care in the place that best suits the individual’s needs, whether that’s at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years.
Our staff team of 340+ includes a wide range of patient-facing disciplines plus operational support based in Watford, Tring, St Albans, Chalfont St Giles and Berkhamsted. The Charity is now one of the larger UK hospice charities, reaching a GP population of 797,037 of whom 75% live in Hertfordshire and 25% in Buckinghamshire.
Looking after over 4,500 patients a year, as well as those around them, is a huge privilege, one we simply could not achieve without the incredible support of our 1600 strong volunteer workforce. Our multidisciplinary team helps people to live well and receive support in the place that best suits their needs, when they need it the most. We’re here to help the whole family cope during the most difficult of times, early in diagnosis, during a patient’s illness and, if needed, when those around them are dealing with grief and bereavement.