About
At Rennie Grove Peace Hospice Care, our unique care provides a lifeline of compassion and support to patients, carers, and families facing progressive life-limiting illness.
We provide palliative ...
Receptionist Volunteer Watford
Contact person
Scan me or visit www.govolherts.org.uk/o/Rennie-Grove-Hospice-Care/opportunities/Receptionist-Volunteer-Friday-afternoons-Watford/71863 to join
Summary
Volunteer receptionists provide a warm and professional welcome to callers and visitorsDetailed description
Main tasks
· Welcoming visitors
· Dealing with a wide range of enquiries
· Answering phones and taking messages
· Routine administrative tasks
What are we looking for?
· Excellent communication and customer services skills
· Good listener with a patient, calm, reassuring manner and able to be sensitive when dealing with someone who may be in distress
· Genuine willingness to help others
· Good telephone manner and able to accurately take a message and pass this on as appropriate
· Comfortable with working with Microsoft Outlook to send emails
· Ability to work using own initiative
· 18 + years old
As the first point of contact for the Hospice you’ll need to be good with people and mindful of sometimes difficult and delicate situations. Tact and discretion are essential in this busy role.
We are particularly looking for volunteers to cover the following shifts:
- Thursday mornings
- Friday mornings and afternoons
What we will provide to volunteers
💸 Reimbursement of costsAbout Rennie Grove Peace Hospice Care
We provide palliative and end of life care support, including bereavement services, within Buckinghamshire and Hertfordshire and our patient services are available to adults, as well as patients transitioning into adult services (16 to 25 years.) Bereavement support is offered for all ages to families of patients and those around them, as well as throughout the community, in schools and workplaces.
We are proud to offer care in the place that best suits the individual’s needs, whether that’s at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years.