About
At Rennie Grove Peace Hospice Care, our unique care provides a lifeline of compassion and support to patients, carers, and families facing progressive life-limiting illness.
We provide palliative ...
NHS Talking Therapies Admin Support Volunteer
Contact person
Scan me or visit www.govolherts.org.uk/o/Rennie-Grove-Hospice-Care/opportunities/NHS-Talking-Therapies-Admin-Support-Volunteer/80081 to join
Summary
You will provide admin support for our Bereavement, Listening and Talking Therapies team provide counselling support for people referred to us through the NHSDetailed description
Purpose of this role
Our Bereavement, Listening and Talking Therapies team provide counselling support for people who are referred to us through NHS Talking Therapies. In order to provide the service to as many people as possible we need volunteer support to make sure that the admin around referrals and ongoing management of clients runs smoothly.
Main tasks
· registering referrals on the patient record system
· calling clients to arrange appointments and to update their information
· making appointments and carrying out the associated admin
· discharging clients through the patient record system
· some basic admin such as photocopying
What are we looking for?
· someone who is good with IT and happy to learn a new system (training will be provided)
· someone who is confident to phone clients
· good organisational skills with an attention to detail
· an understanding that confidentiality is key to our service
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout Rennie Grove Peace Hospice Care
We provide palliative and end of life care support, including bereavement services, within Buckinghamshire and Hertfordshire and our patient services are available to adults, as well as patients transitioning into adult services (16 to 25 years.) Bereavement support is offered for all ages to families of patients and those around them, as well as throughout the community, in schools and workplaces.
We are proud to offer care in the place that best suits the individual’s needs, whether that’s at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years.