ICT Support volunteer 3 - 4 hours on a Monday or from home

ICT support volunteer

Location:

Rennie House, Tring; some flexibility to volunteer from home

Time commitment:

3-4 hours per week in the office on a Monday; flexible from home

Rennie Grove Peace Hospice Care (RGP) vision

We will support people of all ages who are affected by a progressive life-limiting illness, and those who care for them, to live as well as possible by providing choice and ease of access to a wide range of palliative care and bereavement services across west Hertfordshire and Buckinghamshire.

Purpose of this role

Our ICT team work extremely hard to make sure that the IT we use works smoothly and efficiently and meets the needs of the organisation. They need someone with a really good knowledge of Office 365, particularly MS Forms, to help design and plan Forms to be used across the organisation. They also need some help with data entry in Excel.

Main tasks

·      data entry in Excel spreadsheet

·      designing and planning MS Forms to meet the needs of different teams

·      transferring information from Word into MS Forms

What are we looking for?

·      someone with good Office 365 knowledge, including a really good understanding of MS Forms

·      a good attention to detail and understanding of the processing behind MS Forms and how to design them to make them user friendly.

·      happy to work as part of a team or by yourself once you are comfortable with the tasks

Training and support

·      there will be a named line manager who will provide ongoing support

·      there will be some mandatory training that you will need to complete at the start of your volunteering with us and then periodically afterwards as refresher training

·      we will ask you to complete an online data security training module to help with your understanding of data protection and confidentiality

·      your line manager will organise training specific to your role

What you need to know

·      you will complete a volunteer application form and we will need to see a form of ID before you get started

·      we welcome everyone and will make reasonable adjustments should they be needed

·      we will pay reasonable expenses incurred, should you wish to claim them

·      we rely on the commitment of our volunteers to support our services, however we understand that you may sometimes need to take a break from your volunteering. When you are ready to return, your line manager will meet with you to talk about the role and make sure it is still right for you and may ask you to complete some refresher training.