Ecommerce packing volunteer - Tuesday afternoons

Purpose of this role

Our packers make sure that every item purchased online is carefully wrapped and dispatched so that it reaches its final destination safely and securely. This is the final stage of the journey for our donated items and is a vital step in ensuring full customer satisfaction.

Our packing volunteers work with the Ecommerce team based in our retail office. The team work together to source, list, pack and dispatch good quality donations. The money raised from the sale of these items helps fund patient care in your local community. We sell on online platforms, including eBay and Vinted, making the most out of every donation, and contribute to the recycling and reuse of pre-loved items, keeping them out of landfill.

We are a busy, and friendly retail team of staff and volunteers, working in a fast-moving environment to meet demanding deadlines.

Main tasks

• packing items sold via our online platforms safely and securely – we could be packing a huge variety of parcels – from guitars to thimbles
• using the correct packaging materials that are appropriate to the item; all our packing materials are recycled within our charity, and we strive to reduce, reuse, and recycle as much as we can.
• packing items quickly and safely – there is a large volume, and tight deadlines

What are we looking for?

• someone with good attention to detail who is tidy, organised and methodical
• the ability to follow a clear packing process using a sustainable approach
• this is a physical role, involving packing items of all sizes, and working on your feet at a high work bench
• someone who is happy to work alongside our friendly team, but is also able to work by themselves to meet our demanding deadlines
• age 16+

What's in it for you?

• our team at Berkhamsted are friendly and supportive, so you will make great social connections
• our volunteers say they get great satisfaction from skilfully wrapping each item, knowing that it will make its way to a happy customer
• by maximising the income from every donation you will be supporting people in your local community
• some of our volunteers do go on to be successful in finding a job with us. If you would like to see our current job vacancies please visit our website and click on the Jobs button

 What you need to know

• we will pay reasonable expenses, if you wish to claim them
• the building is not wheelchair accessible, but we're very happy to discuss any reasonable adjustments you may need
• we welcome applications from young people, or anyone who may be looking for a short term volunteering experience