Bereavement caller volunteer

Sometimes a simple phone call can make a real difference.

At Rennie Grove Peace Hospice Care, we contact people around six weeks after their bereavement to check in, see how they’re doing and let them know about support they can access now or in the future. 

We’re looking for kind, compassionate volunteers who can make these important calls from home or from one of our hospice sites in Watford or St Albans. The commitment is just 1–2 hours a week. 

☎️ What you’ll be doing

As a Volunteer Bereavement Caller, you’ll offer a friendly and sensitive point of contact by:

• Calling people around six weeks after their bereavement to check in and see how they are doing
• Listening sensitively and giving them space to talk if they would like to
• Letting them know they'll receive information about the support available from Rennie Grove Peace Hospice Care
• Handling any information and notes carefully and confidentially
• Feeding back to our Supportive Care team if there are any concerns, questions or safeguarding issues that need further action

You only need to try each call once, and you'll have the  team to go back to if anything needs following up. 

💛 What’s in it for you?

This is a simple but incredibly meaningful way to volunteer. You’ll:

• Make a genuine difference to people at a difficult time in their lives
• Develop your listening and communication skills
• Gain experience supporting people experiencing bereavement
• Receive a one-day training course before you start, plus training specific to your role
• Have ongoing support from a named line manager
• Be part of a charity committed to supporting local people through bereavement

🌷 Who we’re looking for

We’d love to hear from you if you:

• Are a good listener with a genuine desire to help others
• Are compassionate and empathetic
• Can offer support in a sensitive and non-judgemental way
• Understand the importance of confidentiality