Volunteer Welcome Host (London)

The RAF Museum London welcomes visitors of all ages from all over the world. Whether they are retired serviceman wishing to reminisce or school children getting their first sight of a Spitfire, as a Welcome Host you will be joining the Visitor Experience department in greeting visitors and sharing the stories of our exhibits. 

What will I be doing?

Meeting and greeting our visitors, providing a warm welcome to the museum.

Providing a point of contact to interact with visitors throughout their visit, sharing information, providing directions, and answering any questions.

Presenting a positive image of the Museum to all visitors.

Discussing our exhibits and sharing the RAF story with visitors.

There may also be opportunities to get involved with other visitor-facing interactions such as supporting public events.

How much time would I need to commit?

This is a seven day a week opportunity, with morning (9:30am-1:30pm), afternoon (1:30pm-5.30pm) and whole-day shifts available. Which shifts you choose is entirely your own decision, depending upon your own availability. We are ideally looking for a minimum commitment of two shifts a month, but this is flexible depending on personal circumstances.

Benefits:

Become part of a great team of volunteers and staff.   

Improve your communication skills.  

A chance to deliver a tour for the 85th Anniversary of the Battle of Britain in September.

Have new experiences and meet new people.

Volunteer tickets for certain events.

Free access to the Flight Zone and similar attractions on site.

Discount in our gift shop and café. 

Travel expenses reimbursed up to £14.50 per day, in line with our policy. 

Free entry to a wide selection of other museum and heritage sites and exhibitions nationwide.

Requirements:

You are confident in interacting and engaging with our diverse visitors.

You are enthusiastic and compassionate.

You are able to work on your initiative, as well as a team.

You are friendly and personable.

You are punctual and reliable.

You are comfortable undertaking a variety of tasks.

You are ideally able to spend at least 2 hours on your feet.

For more information about volunteering at the RAF Museum please see our website.

What happens after I apply?

You will be invited to a Welcome Day to discuss the role, with the opportunity to speak to current volunteers.