Watford & Three Rivers Meet and Greet Assistant

As a Family Centre Meet and Greet Assistant you will be the first point of contact for families at our centres, providing information about our service and encouraging families to sign up.

Role based in Family Centres across Watford & Three Rivers

2-3 hours per week

Specific Days

Main Tasks Include:

· Welcome families to the Family Centre in a friendly and professional manner.

· Provide information about the service to families which is appropriate to the age(s) and needs of their child(ren).

· Support the preparation of publicity materials and information displays.

· Signpost visitors to the appropriate staff member for further support.

· Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills/Experience Needed;

Friendly, welcoming, and professional manner.

· Good organisational and communication skills.

· Reliable, punctual, and able to work as part of a team.

· Respectful of confidentiality and sensitive information.

· Understanding of diversity and inclusive practice.

Training/Support;

A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities.