About
Isabel Hospice is a local charity and each year we care for hundreds of people across eastern Hertfordshire
All our care is free and can be provided in your home, at our community hubs or our ...
Retail Assistants
Scan me or visit www.govolherts.org.uk/o/Isabel-Hospice/opportunities/Mystery-Shopper/79217 to join
Contact person
Summary
Help us to improve the quality of our local charity shops by going undercover!Detailed description
Shop Locations:
- Buntingford
- Bishop’s Stortford
- Cheshunt
- Hatfield
- Hertford
- Hoddesdon
- Sawbridgeworth
- Waltham Cross
- Ware
- Welwyn Garden City
- Welwyn Village
Times Available:
Visits to shops both Midweek & Weekend
(Monday to Saturday 9am – 5pm)
Description:
Our shops are the face of the Hospice, and this is a key role to help ensure we are consistent in the level of service that we provide.
We want our shops to stand out from other shops on the High Street because of our exceptional service and the range, value and quality of the goods we sell. Our shops all play a huge part in supporting Sustainability and we aim to be known in the local area for being the place to go to buy preloved goods whilst also supporting your local charity.
Role Responsibilities:
- Be customer service focused.
- Friendly with good communication and interpersonal skills.
- Positive and enthusiastic attitude.
- To have respect for Isabel’s policies & display our values of Caring, Together, Respect, Responsive & Dynamic at all times.
- To be respectful of others regardless of their background – the role will require you to be committed to fairness, respect, equality, diversity, inclusion, and engagement.
- Age 18 and over.
Benefits to you:
- Find out more about sustainable and circular fashion
- Flexibility – you may be asked to do a midweek or weekend visit so we can capture feedback on various days but the role is very flexible
- You get to spend time in our lovely shops!
- Make a difference to your local community
Why Volunteer With Us?
- Community Impact: Play a direct role in supporting Isabel Hospice’s mission to provide compassionate care in your community.
- Skill Development: Enhance your customer service, communication, and retail skills in a supportive, engaging environment.
- Meet New People: Join a community of like-minded volunteers and staff, make new friends, and be part of a team that values kindness and inclusivity.
Please do get in touch if you are interested in this role.
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout Isabel Hospice
All our care is free and can be provided in your home, at our community hubs or our In-Patient Unit. Most of the people we care for have cancer, however, we are also increasingly caring for people with other life limiting conditions.