IT Assistant Volunteer
Contact person
Volunteer Office
#109031
Scan me or visit www.govolherts.org.uk/o/Isabel-Hospice/opportunities/IT-Assistant-Volunteer/109031 to join
Summary
We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.
Detailed description
We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.
Key Responsibilities:
- To receive, acknowledge and action IT support requests, resolving where possible and referring appropriately more complex cases.
- To ensure access to IT systems is effectively controlled.
- To support induction of users to ensure effective use of IT, telephones and other kit.
- To undertake any other duties which reasonably fall within the scope of the role.
Skills, Qualities & Experience:
- Excellent IT capability, positive attitude to IT and enthusiasm to improve IT skills.
- Fully skilled in all MS office applications.
- Strong Communication skills.
- Strong organisational skills and ability to prioritise.
- Strong interpersonal skills.
- Empathy with Hospice ethos
Benefits to you
- Part of a friendly and dedicated team
- Training and assistance is always at hand
- Experience within an office environment
- Insight into the work of the local Hospice and the Hospice movement
Training & Additional Information
- Training and support will be provided until you feel confident to work on own initiative
About Isabel Hospice
Isabel Hospice is a local charity and each year we care for hundreds of people across eastern Hertfordshire
All our care is free and can be provided in your home, at our community hubs or our In-Patient Unit. Most of the people we care for have cancer, however, we are also increasingly caring for people with other life limiting conditions.

