IT Assistant Volunteer

IT Assistant Volunteer

Long term role · Flexible hours
99 Bridge Road East, Welwyn Garden City, AL7 1GD, United Kingdom
HealthCommunity & familyWellbeing

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Volunteer Office

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Isabel Hospice

#109031
Scan me or visit www.govolherts.org.uk/o/Isabel-Hospice/opportunities/IT-Assistant-Volunteer/109031 to join

Summary

We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.

Detailed description

We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.

Key Responsibilities:

  • To receive, acknowledge and action IT support requests, resolving where possible and referring appropriately more complex cases.
  • To ensure access to IT systems is effectively controlled.
  • To support induction of users to ensure effective use of IT, telephones and other kit.
  • To undertake any other duties which reasonably fall within the scope of the role.

Skills, Qualities & Experience: 

  • Excellent IT capability, positive attitude to IT and enthusiasm to improve IT skills.
  • Fully skilled in all MS office applications.
  • Strong Communication skills.
  • Strong organisational skills and ability to prioritise.
  • Strong interpersonal skills.
  • Empathy with Hospice ethos

Benefits to you

  • Part of a friendly and dedicated team
  • Training and assistance is always at hand
  • Experience within an office environment
  • Insight into the work of the local Hospice and the Hospice movement

Training & Additional Information

  •  Training and support will be provided until you feel confident to work on own initiative 

Getting there

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About Isabel Hospice

Isabel Hospice is a local charity and each year we care for hundreds of people across eastern Hertfordshire
All our care is free and can be provided in your home, at our community hubs or our In-Patient Unit. Most of the people we care for have cancer, however, we are also increasingly caring for people with other life limiting conditions.