North Weald Reception Volunteer

·      Be the first point of contact and provide a friendly meet and greet service to all visitors entering the building including EHAAT staff, volunteers, supporters, patients and their families, general public and suppliers

·      Ensure that all visitors to the building follow the signing in and out procedure and that they are briefed on any appropriate health and safety procedures whilst in the building and that they are handed over to appropriate staff or volunteers

·      Prepare and tidy meeting rooms if required

·      Provide refreshments to visitors as appropriate/requested

·      Provide access to our Visitor Centre as appropriate and support fellow volunteers/staff with Visitor Centre Tours if required

·      Accept deliveries and notify the relevant departments

·      Maintaining the reception area and Visitor Centre, ensuring that both are always clean, tidy, and appropriately stocked with leaflets/merchandise etc. as appropriate

·      Take and/or oversee payments for merchandise sales

·      Accept financial donations by cash into our tins or online

·      Support staff with post if required

·      Assist our Fundraising Team with administrative tasks, as well as occasionally supporting other teams across the Charity

·      Some reception volunteers kindly take on specific weekly admin tasks

This role is suitable for those who can use their own initiative.