Trustee

Purpose of the Role:

Citizens Advice North Herts is an independent, local charity. Its work is governed by the Board of Trustees. They ensure it is effectively run and meets its overall purposes and objectives.

What will you do?

●    maintain an awareness of how Citizens Advice North Herts (CANH) is operating

●    regularly attend, prepare for and take full part in meetings

●    actively contribute to setting policy and strategic direction, defining goals, setting targets and evaluating performance

●    monitor whether the service complies with its governing document, whether it meets Citizens Advice standards and how well the advice needs of the local community are being met

●    monitor the financial position of CANH and ensure that it operates within its means and objects, and that there are clear lines of accountability for day-to-day financial management

●    support the development of CANH through participation in committees and agreed projects (or taking on specific responsibilities)

●    after an induction for your role, take responsibility for your own learning and development

Personal skills and qualities for a Trustee:

●      understand and accept the responsibilities and liabilities as a trustee

●      be non-judgmental and respect views, values and cultures that are different to your own

●      be able to work effectively as a team player

●      have effective listening, verbal and written communication skills

●      be able to exercise good independent judgement

●      have good numeracy skills to understand accounts with the support of the treasurer

●      be committed to attend Trustee Board meetings

●      be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

●      be willing to undertake training in your role

How much time do you need to give?

Trustee board meetings usually take place during the working day. You may also need to attend other meetings if you’re involved in specific projects, or meet with volunteers and staff occasionally within the local Citizens Advice. We can be flexible about the time spent and how often you volunteer so come and talk to us.

What’s in it for you?

●      make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community

●      meet people and build relationships with trustees, staff and other volunteers

●      build on your governance, leadership and strategy skills

●      increase your employability

●      expenses reimbursed

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.