Children Services Office Support/Receptionist

What you will be doing

• Office administration such as, preparing and distributing materials, such as mailings, leaflets, training materials and group resources.
• Answering and re-directing phone calls in a professional and efficient way.
• Updating notice boards and creating wall displays, for special events and festivals.
• Ensuring all rooms are kept clean, tidy and safe for the use of children, young people and families. Managing room bookings and online calendars.
• Adhering to Barnardo's policies and procedures at all times, including Barnardo's: Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality;
• Recording policies and procedures. Participating fully in training and supervision.
• Volunteering within Barnardo's Basis and Values.

The skills you need

• Reliable, punctual and trustworthy. Approachable and welcoming.
• Good communication skills and be able to interact with colleagues, service-users and visitors. Welcoming, with a confident telephone manner.
• Good organisational skills with the ability to prioritise tasks.
• Familiar with and having a good understanding of information systems, Microsoft Office, Microsoft Word, Excel, Publisher and other computer packages.

What's in it for you

• Full induction and training. Other training opportunities relevant to the volunteer role.
• Regular supervision and support. Out of pocket expenses agreed in advance.
• Access to the Barnardo’s internal vacancy listing. Our volunteers tell us about lots of other benefits of volunteering including; experience of working with children, young people and families; experience for your CV; supporting your local community; meeting new people; increasing self-confidence; feeling like you are making a difference; improving your health and wellbeing; and a chance to contribute to a worthwhile children’s charity