Receptionist Volunteer Friday afternoons Watford

Main tasks 

·        Welcoming visitors

·        Dealing with a wide range of enquiries 

·        Answering phones and taking messages 

·        Routine administrative tasks 

What are we looking for?

·        Excellent communication and customer services skills

·        Good listener with a patient, calm, reassuring manner and able to be sensitive when dealing with someone who may be in distress

·        Genuine willingness to help others

·        Good telephone manner and able to accurately take a message and pass this on as appropriate

·        Comfortable with working with Microsoft Outlook to send emails

·        Ability to work using own initiative 

·        18 + years old

As the first point of contact for the Hospice you’ll need to be good with people and mindful of sometimes difficult and delicate situations. Tact and discretion are essential in this busy role.