You will provide admin support for our Bereavement, Listening and Talking Therapies team provide counselling support for people referred to us through the NHS

Detailed description

Purpose of this role

Our Bereavement, Listening and Talking Therapies team provide counselling support for people who are referred to us through NHS Talking Therapies. In order to provide the service to as many people as possible we need volunteer support to make sure that the admin around referrals and ongoing management of clients runs smoothly.

Main tasks

· registering referrals on the patient record system

· calling clients to arrange appointments and to update their information

· making appointments and carrying out the associated admin

· discharging clients through the patient record system

· some basic admin such as photocopying

What are we looking for?

· someone who is good with IT and happy to learn a new system (training will be provided)

· someone who is confident to phone clients

· good organisational skills with an attention to detail

· an understanding that confidentiality is key to our service

What volunteers need😇 Disclosure and Barring Service

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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Watford Opportunities > Rennie Grove Peace Hospice Care > NHS Talking Therapies Admin Support Volunteer

About Rennie Grove Peace Hospice Care

We are a charity providing care and support for adults and children with a progressive life-limiting illness, and those who care for them, in Buckinghamshire and Hertfordshire. 
Our support begins as soon as it is needed – whether that is at the point of diagnosis, or when a symptom or support need arises. Our patients are supported to live the best quality of life they can through the combination of outpatient, rehabilitation and supportive care services, Hospice at Home and inpatient care that is right for them.
We are also here for those around our patients, including family, friends and carers, ensuring that everyone can receive the right support, wherever and whenever they need it.  
Our care is provided at no cost to our patients and families and is made possible by the generous donations we receive from our local community.  

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